Administrative Assistant Ticket Agent
Resume:
Angela Saint Fort Colin
Lake Worth, FL *****
*************@*****.***
PROFESSIONAL Home Address: 2430 lake worth rd lake worth FL apt 3310,33461. Work Experience
Ticket Agent
FRONTIER AIRLINE - West Palm Beach, FL
July 2020 to Present
SECURITY OFFICER 01/2007 to 06/2020
• Certify licensed security guard
• Worked as administrative, providing, help and guidance, answering phone calls make reservations for residents and visitors assist them with any kind of issue. Sales Representative, Certify Customer Sales Representative CLEAR - West Palm Beach, FL
January 2004 to July 2022
• I do pre checked through security for the passenger's and also offer and sale the product to the new customers.
Teller
American Heritage Credit Union - Florida
January 2021 to June 2021
• Cash Handling/Serves customers by completing account transactions
• Perform routine transactions on accounts and research member inquiries including follow up to ensure member satisfaction
• Ability to analyze and identify member's questions/problems and refer/cross sell a product or service that would meet the member's financial need
Customer Care Representative
MobileHelp - West Palm Beach, FL
January 2020 to October 2020
• Receives inbound customer calls and reviews place orders by collecting and verifying information
• Works with new Mobile Help customers to verify addresses, collecting emergency information including responders
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken in our internal CRM
• Resolve customers' service or billing complaints by performing activities such as initiating exchange of merchandise, refunds.
Bus Attendant
Veteran Inc - New York, NY
May 2019 to December 2019
• Was In charge of the children's
• To make sure they were safe on their way home.
Technical Support
Walmart - Supercenter
September 2018 to December 2019
• Processed orders, prepares correspondence, and fulfills needs of existing customers that area at risk of cancelling services or orders
• Addresses complaints with the goal of increasing satisfaction and securing renewals or saves
• Being a Customer Retention Representative I offered discounts or special deals as needed and within pre-established limits
• Identifying hardware and software solutions
• Troubleshooting technical issues
• Resolving network issues
• Installing and configuring hardware and software
• Speaking to customers to quickly get to the root of their problem. Administrative Assistant
Teleperformance - West Palm Beach, FL
May 2016 to December 2019
• Taking care of the costumers, do multiple tasks, over the phone and in person. Administrative Assistant
PGNA Florida, Insurance - West Palm Beach, FL
September 2015 to April 2019
• Was in charge of administration
• Title of the Compagny
• Communication Rehabilitation &Resources Center
• Multiple Angent
Certify Customer Service Representative
SPRINT RETENTION
August 2017 to July 2018
• I do checking, bookings, and boarding flights
• I do customer service over the phone
• Resolving issues, rebooking, dealing with cancelation, providing the best solution possible. Cashier
Ross- Dress for Less - West Palm Beach, FL
April 2013 to May 2015
• Ring up groceries, request price checks, honor coupons, collect payment
• Open cash register and give appropriate change
• Answer customer inquiries, welcome and greetings
• Greet customers and thank them for their business in a timely fashion
• Keep designated work areas clean and maintained
Cashier
January 2012 to March 2013
• Operate cash register in accordance with policies and procedures
• Greet and responds to all customers in a courteous and friendly manner Work History Experienced Customer Service Specialist United, WV
• With a demonstrated history of working in the retail industry
• Passionate about delivering growth and sustainability to business
• Proficient in analytical tools to ensure optimization and building models
• Proven track record of sticking to objectives and making the most out of available resources, k-9 Special Patrol
Education
High school diploma
College Marie Dominique Madzarello - Haiti
June 2010 to Present
Skills
• SKILLS
• Microsoft,Word, Power Point, Excel EXT.. Speak Creole & French & English licensed in SECURITY and HHA, BLS, certify customer service experimented Microsoft,Word, Power Point, Excel EXT.. Speak Creole & French & English licensed in SECURITY and HHA, BLS, certify customer service experimented LANGUAGES French creole . Full Professional Languages
• French - Fluent
• English - Fluent
• Haitian Creole - Fluent
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