Time Delivery Data Analyst

Priyanka Singla

Email: ********.******@********.*** Tel: +1-945-***-**** LinkedIn Location: Richardson, Texas, 75080 EDUCATION EXPERIENCE

Naveen Jindal School of Management, The University of Texas at Dallas May 2024 M.S. Business Analytics CGPA: 4.0

Jaypee Institute of Information Technology, Noida, India June 2012 - June 2016 B. Tech in Electronics & Communications Engineering Rank: 35/413 CGPA: 8.5/10

• Major Project Thesis on 'Churn Reduction via Network Analytics' with Wipro Limited: February 2016 - June 2016 Identified high-impact factors causing churn using decision tree algorithms, ETL tools and analyzed subscriber’s zone wise social networking content to build a sentiment model by adopting data mining approaches CERTIFICATIONS & TECHNICAL SKILLS

Certifications : Oracle Communications Solution Engineer Specialist (BRM Core L1, L2, L3, BRM-ECE-L3, and BRM-CN-L3) Analysis/Design Tools : Microsoft Office 365, Knime, MATLAB, ERD Assistant, Power BI, Tableau, SAP Lumira, Enginius, Alteryx Programming : SQL, PL/SQL, NoSQL, Oracle BRM-ECE-PDC Suite, Shell-Perl Scripting, C, R, Python Graduate Coursework : Business Analytics with R, Advanced Statistics, Database Foundations, Business Data Warehousing, Predictive Analytics, Marketing Web Analytics, Quantitative Marketing, Supply Chain Strategy PROFESSIONAL EXPERIENCE

Oracle SSI Pvt Ltd, Noida, India Business Analyst & Sr. Product Consultant July 2021 - August 2022 Telenor Asia (dtac), Thailand

• Prioritized product needs by managing the backlog and facilitating client discussions to realize 100% on-time delivery of features

• Designed end to end pricing catalog solutions by teaming up with various cross-functional teams to align design documents and overall reporting goals for the project implementation phase

• Conducted consumer research to formulate Enterprise Product Catalog integration solution with Oracle PDC to expedite the market launch of tariff plans to 70%

• Awarded with "Top Consultant of the Quarter" for leading 7 developers’ team, closing business essentials with stakeholders, and delivering 95% of agile development and user acceptance testing results Covalense Digital Solutions, Bengaluru, India Oracle Product Developer December 2020 - July 2021 Oracle Monetization Technology Enhancements (Oracle India)

• Constructed a major feature of Installments and Deposits Management using C/cache programming to release Oracle’s product version BRM12 PS5, allowing telecom firms to meet 60% of new business needs Circle’s Life (Japan)

• Enhanced recurring business processes as well as implemented new system functionalities to fulfill architecture gaps utilizing OBRM product knowledge and eliminate errors by 70% Victor Mobile (United Kingdom)

• Evaluated BRM12 PS3 new and upgraded features alongside effects on current system by running PL/SQL stored procedures and shell programs, reducing the overall risk by 87%

Wipro Limited, Greater Noida, India Product & Data Analyst August 2016 - December 2020 Integrated Telecom (Saudi Arabia)

• Collaborated with Oracle’s core engineering team to resolve 80% of existing open defects, define product vision and develop its roadmap strategies for telecom analytics and strategic needs Bahrain Telecommunications (Batelco-Bahrain)

• Built data migration solutions to load millions of subscriber financial data with 99% output accuracy and speed.

• Fostered the design, development, and maintenance for 90% of the ongoing metrics, reports, and dashboards to identify and fix customer data and reporting problems through in-depth data research and analysis. Vodafone (United Kingdom)

• Automated several utilities in Unix, Perl scripting to support Billing/Invoicing reject analysis and recover profits of £100K monthly

• Created data visualizations and dashboards using advanced SQL to present insights and support business decision to clients LEADERSHIP & COMMUNITY INVOLVEMENT

Jindal School of Management @UT Dallas, Graduate Teaching Assistant January 2023 - Present Graduate Dean’s Council @UT Dallas, Service Project Team Member January 2023 - Present Envision @UT Dallas, Marketing Officer October 2022 - Present Graduate Student Assembly @UT Dallas, Representative At-Large, Institutional Review Board October 2022 - Present Consulting Leadership and Development Society @UT Dallas, Development Director September 2022 - Present Mentoring and Training Juniors, Wipro Ltd January 2020 - December 2020

• Trained 20+ new employees on professional and technological development, resulting in increasing job efficiency by 50%

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