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operations manager, assistant professor

Location:
Jeddah, Mecca, Saudi Arabia
Posted:
March 11, 2023

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Resume:

Diala Abi Haidar

Mobile: 009***********

Email: advutl@r.postjobfree.com

advutl@r.postjobfree.com

Address: Continental Village Compound, Jeddah, KSA. Nationality: Lebanese

Date of Birth: 16 September 1982

EDUCATION

2005 -2008 University of Rennes 1 and TELECOM Bretagne Rennes, France Carried out at Orange Labs under the French national association for technical research (ANRT) convention.

Doctor of Philosophy (PhD) in the field of Informatics, with a specialty in Systems and Networks. Dissertation entitled “Web Services Access Negotiation" 2004 – 2005 University of Rennes 1 Rennes, France

Faculty of Sciences

Diplôme d’Étude Approfondie (DEA); Master of Science Degree in Research equivalent to a U.S. Master’s degree in Informatics specializing in Systems, Networks and Architecture (2005)

2002 – 2005 TELECOM Bretagne Brest and Rennes, France A French Graduate Engineering College of Telecommunications Diplôme d'Ingénieur (French Graduate Engineering Degree) in Security of information systems with honours

National Diploma of Master, in Engineering with distinction (2005) equivalent to a U.S. Master’s degree in Mathematics and Informatics Engineering. 2000 – 2002 Lycée Michel Montaigne Bordeaux, France Two years of Advanced Mathematics and Physics classes, in preparation for the competitive examination granting admission to the French "Grandes Ecoles" – graduate engineering schools

University of Bordeaux 1 Bordeaux, France

Faculty of Mathematics and Physical Sciences

Two-Year first cycle General University Studies Program Diplôme d’Études Universitaires Generales (DEUG) which is equivalent to two years of U.S. undergraduate studies at lower level in Science and Technology 2000 Lycée Notre Dame De Lourdes Amchit, Lebanon

French and Lebanese Baccalaureate in General Sciences with honors in both, equivalent to U.S. High School graduation

*All the above diplomas’ equivalences were delivered by the Center of Applied Research, Evaluation and Education (an international evaluation service) based on the general guidelines of the U.S. National Council for the evaluation of Foreign Educational Credentials. AWARDS

- William L. Everitt Student Award of Excellence delivered by the International Engineering Consortium (June 2006)

- Louis Leprince-Ringuet foundation's grant for remarkable student's results (2004) EXPERIENCE

April 2021 – current Rock Solid Group Jeddah, KSA

Position: Operations Manager from January 2022 till now

- Same tasks as previously done during my experience under ICAD group Position: Part Time Consultant from April 2021 till January 2022

- In charge of the overall company operation enhancement

- Handling the role of cybersecurity subject matter expert in company’s projects

- Establishing clear strategy for the company along leading the certification processes.

- Responsible for the partnership agreement and establishment of proper relationships with partners November 2020 – January 2022 Jeddah International College Jeddah, KSA Position: Head of the e-Learning Unit (January 2021 – January 2022)

- Supervising the college online activities in light of Covid-19 lockdown

- Developing material for the support and guidance of the faculty members in order to deliver their online activities

- Offering all the underlying technical support to fulfill the requirements of the online activities while ensuring proper documentation and archiving of all the interactions for accreditation purposes. Position: Assistant Professor in the Computer Science Department

- Head of the teaching and learning committee under the quality and accreditation unit

- Teaching courses under the Computer Science and the Management Information Systems departments December 2019 – November 2020 ICAD group Jeddah, KSA Position: Senior Cyber Security Analyst in ICAD coordinating with the cybersecurity team for the implementation of the Security Operating Center in the company. (till March 2020) Position: Operations Manager for Rock Solid Group (RSG) company under the ICAD group (from March 2020 till November 2020)

- Leading the operations for the software development company RSG by administering business practices to create the highest level of efficiency possible.

- In charge of the interviewing, selection and hiring along with the training of new and existing employees

- Managing different teams including Software Development, Business Intelligence, Operations and Support along with Projects’ teams.

- Establishing contracts and pricing while ensuring proper maintenance as well as serving is offered to customers being the primary liaison with them

- Enhancing the operational procedure, systems and principles in the areas of information flow and management, business processes, and enhanced management reporting for all the sister companies under the group.

- Analyzing process workflow, employees and customers’ requirements to implement changes

- Authoring and discussing with employees their performance appraisals: addressing employee performance and corrective action plans; employee motivation and rewards.

- Organizing the budget of the company as well as reviewing and approving all operational expenses

- Working closely with the management team to set and/or implement policies, procedures and systems and following through with implementation.

September 2018 – December 2019 Jeddah International College Jeddah, KSA Position: Assistant Professor

- Acting Department Chair for the Computer Science and IT department (Female section) (AY 2019-2020)

- Part time assistant professor in the Management Information Systems department. (Fall AY 2018-2019)

- Full time assistant professor in the Computer Science and IT departments (Fall AY 2019-2020)

- Assigned advisor for CS and IT students (average 25 students).

- Member of the University Council, and College Quality Assurance & Accreditation Committee

- Teaching courses under the CS and MIS programs with average 10 students September 2010 – September 2019 Dar Al-Hekma University Jeddah, KSA Position: Assistant Professor

- Founder and Manager of Hekma Coding Academy (September 2018 – September 2019)

- Department Chair for the Management of Information System (MIS) (September 2014 – September 2018)

- Coordinator for the Management of Information System (MIS) program (September 2013 till September 2014)

- Director of the Management of Information System (MIS) program (till January 2011)

- Acting Director of the Banking and Finance (BNFN) program (till January 2011)

- Director of the MIS Consultancy Office (for academic years 2014-2018)

- Final year project supervisor for all the graduates MIS students

- Advisor for research in the University Research Center

- Assigned advisor for MIS students (average 25 students).

- Supervising students for their course related projects.

- Chairing and Member of several University Councils and Committees

- Organizing and delivering coding and robotics courses for the community under the Hekma Coding Academy (Academic Year 2018-2019).

- Offering extra-curricular activities related to coding in the French International School of Jeddah (kids age 4 to 15) as well as Nuun Academy in Jeddah (Kids age 4 to 9) (Spring 2018-2019).

- Teaching courses under the MIS, General Education, Visual Communication as well as Continuing Education programs with average 20 students

- Leading a Strategic Planning Workgroup about "Facilities, Finance and Technology" (2014-2015)

- Working with the ICT committee for the ERP implementation for the university.

- Leading Dar Al-Hekma website project to enhance the university’s Website. (AY 2011-2012) Certificates:

- Outstanding performance Academic year 2011-2012, award from Dr. Suhair al Qurashi, president of Dar Al-Hekma University.

September 2009 – September 2010 Fahad Bin Sultan University Tabuk, KSA Position: Assistant Professor

- Active contribution to computing college administrative activities (Assistant of the Dean – Acting Dean for female section)

- Member of the computing college committee

- Teaching Computer Science and Computer Engineering courses with average 25 students

- Teaching Foundation Year courses for the fall semester. Certificates:

- Certificate of Commendation in recognition of excellent participation in the computer science week activities at Prince Fahad Bin Sultan University (March 2010).

- Computer Science Week Award in grateful appreciation for the effort in holding a workshop on Web services security at Prince Fahad Bin Sultan University (March 2010). October 2005 – October 2008 France Telecom R&D Caen, France Position: Research engineer

- Web Services state of the art and their standards study

- Security of Web Services survey: access control models (e.g. RBAC, OrBAC, ABAC), security standards (SAML, WS-*, XACML, Liberty Alliance, etc.)

- Proposition of a negotiation-based access control framework

- Integration of the proposed framework within the XACML architecture

- Implementation of the proposed XeNA framework for negotiation within XACML.

- Co-supervision of an internship student to implement some of my research work. March 2005 – September 2005 France Telecom R&D Caen, France Position: Intern

- Active and passive Intrusion Detection Systems (IDS) study

- Cartography study of a supervised network to determine the equipment, the vulnerabilities, etc.

- Studying the correlation between IDS alerts and cartographic information. Working especially on data from Snort, CVE vulnerabilities database and Nessus.

- Implementing our proposed approach with Java and Perl. March 2004 – July 2004 Essex University Colchester, UK Position: Intern in the electronic system engineering department Work on the "High speed laser characterization" project.

- Autocorrelation study of some high-speed lasers

- Experiments with high speed lasers and optical measurements equipment (e.g. auto-correlator)

- Using LABview and Matlab

September 2003 LibanCell Beirut, Lebanon

Position: Intern in the internet development section (the network system unit)

- Develop an application (C#) that is connected to a MySQL database that enables users to manage this database in user friendly way.

September 2001 Liban Cables Nahr Ibrahim, Lebanon

Position: Intern in the electrical department

- Conducting technical maintenance tasks over a variety of electrical equipment. QUALIFICATIONS

COMPUTER SKILLS

o Java, Python, UML, C, C++, C sharp, PHP, Visual Basic, MySQL, SQL server, Crystal reports, HTML, Java scripts, VMware.

o Blackboard, Latex, Eclipse, Visual Studio, Titanium, NetBeans, JGrasp and Office tools. o MS-DOS, Windows, UNIX, Linux, Mac OS.

o Web Services standards (XML, WSDL, UDDI and WSFL) SECURITY SKILLS

o Web Services security standards (XACML, SAML, SOAP, WS-*, etc) o Access control models (RBAC, OrBAC, ABAC …)

o Intrusion Detection Systems

o Cryptographic protocols

OTHER SKILLS

o Technical writing skills

o Project Management skills

o Negotiation skills

o Programming skills

o Leadership skills

LANGUAGES

- Bilingual French and Arabic

- Fluent in spoken and written English

- A good conversational Spanish



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