Sales Associate Customer Service
Resume:
Kiersen Richter
Temperance, MI *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Production Worker
FCA Group LLC Toledo Jeep - Toledo, OH
July 2019 to Present
Working as a team, leadership skills, task management Associate Trainer
Panera Bread - Toledo, OH
April 2013 to July 2019
Training new hires based on their own personal set of skills, adjusting training to the different ways new hires learn, implementing new and established information, continually improving service quality, food service, cleaning tasks, food preparation, register and server training Neuropathy technician, Weight loss Coach, Receptionist FairWood Health and Body Transitions - Toledo, OH
November 2016 to April 2017
Reception desk tasks such as; answering and making assigned phone calls, inputting patient information, scheduling and cancelling appointments, and also completing proper protocol for neuropathy and weight loss procedures
Cashier/Customer Service
The Head Shed - Toledo, OH
October 2015 to February 2016
welcoming customers, proactively assisting friendly and also difficult customers, providing customers with needed information, escorting through correct aisles and displays, suggestive selling, product demonstration, responding to difficult customer requests, managing returns and exchanges, ensuring prompt and accurate sales, picking/packing/stocking Retail Sales Associate
Finish Line, Inc. - Toledo, OH
July 2015 to October 2015
welcoming customers, proactively assisting friendly and also difficult customers, providing customers with needed information, escorting through correct aisles and displays, suggestive selling, product demonstration, responding to difficult customer requests, managing returns and exchanges, ensuring prompt and accurate sales, picking/packing/stocking Cashier/Customer Service
Family Video - Toledo, OH
October 2014 to July 2015
welcoming customers, proactively assisting friendly and also difficult customers, providing customers with needed information, escorting through correct aisles and displays, suggestive selling, responding to difficult customer requests, ensuring prompt and accurate sales, picking/packing/stocking Retail Sales Associate
Glitter Inc. - Toledo, OH
October 2012 to March 2013
welcoming customers, proactively assisting friendly and also difficult customers, providing customers with needed information, escorting through correct aisles and displays, suggestive selling, product demonstration, responding to difficult customer requests, managing returns and exchanges, ensuring prompt and accurate sales, picking/packing/stocking Cashier/Cook
Subway - Italy, TX
April 2012 to July 2012
continually improving service quality, food service, cleaning tasks, food preparation, register and server training, welcoming customers, proactively assisting friendly and also difficult customers, providing customers with needed information
Education
Start High School - Toledo, OH
2009 to 2013
Skills
• Customer Service (10+ years)
• POS (5 years)
• Phones (5 years)
• Food service (5 years)
• Retail Sales (4 years)
• Cash Handling (5 years)
Additional Information
I am an up beat person with terrific customer service skills. I enjoy making the guest happy every time. I love seeing a smiling face walk out the door. I believe I have the skills it takes to be an amazing worker in many different work environments.
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