SANDRA GALVEZ

**** ******** **. ****** ****, FL *3881

Phone: 347-***-**** / E-mail: advumr@r.postjobfree.com

OBJECTIVE: To obtain a challenging position, where my diversified skills and leadership abilities can be maximized.

PROFESSIONAL EXPERIENCE:

NEW YORK STATE ASSEMBLY, Bronx, NY 01/2011-01/2017

Constituent/Community Affairs Liaison:

●Responsible for representing the assembly member at community meetings and speaking on his behalf

●Oversee community events

●Assist in the resolution of community issues arising to Constituents of the 78th Assembly District

NEW YORK BOARD OF ELECTIONS, Bronx, NY 06/2011-11/2016

Trainer/AD Monitor Supervisor

●Trained clerks for upcoming elections, explaining the legal specifics of the voting process

●Monitored polling places and election clerks, to ensure compliance with state and national voting procedures

●Ensured that constables and election officers were paid for their services on election day

STEP BY STEP, Allentown, PA 04/2010 – 10/2010

Health and Substance Abuse Counselor

●Maintained accurate records and reports regarding clients’ histories and progress and services provided for entire case load

●Developed rehabilitation plans that fit clients’ education levels, physical abilities, and goals

●Monitored and recorded clients’ progress to ensure that goals and objectives are met

JD Byrider, Whitehall, PA 10/2006 – 06/2007

Assistant Loan Manager

●Analyzed applicants financial status, credit and property evaluations to determine likelihood of being granted loans

●Secured loans and non-traditional financing options for customers

●Advised customers regarding payment options; loans and leasing banking terms

Financial Services, Bronx, NY 09/1981 – 08/2006

Manager

●Audited cash drawers of employees on a monthly basis

●Coordinated schedules and payroll for staff, in addition to managing all accounts payable

●Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

SKILLS:

●Proficient in Microsoft Office, Word, PowerPoint, and Excel

●Bilingual; fluent in English and Spanish

●Awarded for “Over 15 Years of Excellence in Financial Services” by Who’s Who

●Self-Motivated, ability to handle multiple tasks simultaneously

●Strong customer relations and customer service skills, with excellent sales abilities

●Superb communication skills; both verbal and written

●Capable of prioritizing and assuring confidentiality

●Handle crisis situations in a calm and capable manner

●Optimize productivity through individual and team effort

●A positive and confident personality blended with a strong work ethic

REFERENCES FURNISHED UPON REQUEST

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