Scrum Master Business Analyst

Aastik Ranabhat

Certified SAFe Scrum Master Agile Facilitator Growth Minded Marketer

San Antonio, TX

713-***-**** **********@*****.***

https://www.linkedin.com/in/aastik-ranabhat-63453743/ PROFESSIONAL SUMMARY

Accomplished Scrum Master, Business Analyst, Marketing, and Project Management professional with extensive track record devising and implanting winning teamwork strategies targeting collaboration and communication, while maintaining relationships through servant leadership. A detail-oriented person with strong and demonstrated interpersonal skills motivated to develop and implement innovative programs, products, and services. Excellent communicator and innovative problem solver with a strong strategic development and organizing capabilities.

SKILL SET

• Agile Team Facilitation, Scrum, Kanban, Business Analysis, and Project Management

• Experience in facilitating Scrum events (Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective) and leading Agile product development.

• Strong facilitation skills in organizing working agreements among team members

• Managing project timeline, budget, teams and other resources.

• Good collaboration skills for working with multiple teams, and fostering a positive work environment.

• Expert negotiator and facilitator in order to navigate through conflict resolution

• Training teams to actively follow the guidelines of Scrum and Agile

• Teaching and coaching everyone in the team to follow Agile systems properly

• Coordinating inter-team cooperation during PI Planning and Innovation and Planning Iterations

• Helps others solve problems and removes any impediments necessary to help the team succeed.

• Ability to work under pressure and meet deadlines while maintaining a pleasant and professional attitude towards customers and co-workers

• Fluent in English, Nepalese, Hindi, and basic Spanish SOFTWARE/TOOLS

Operating Systems: Windows 10 and prior, macOS Catalina and prior Database: SAP, MySQL

Tools: Lucidchart, draw.io, balsamiq, JIRA, Trello, Confluence, Slack, MS-Office, G-Suite, CISCO Methodologies and Framework: Agile, Kanban, Scrum, SAFe (Scaled Agile), Waterfall CERTIFICATIONS

Certified SAFe 5.0 Scrum Master

ICP (ICAgile Certified Professional), ICAgile

Agile Team Facilitator (ATF), ICAgile

ICAgile Professional Scrum Master (PSM I), scrum.org Agile Business Analyst, Agile Academy

PROFESSIONAL EXPERIENCE

LTI-Larsen and Toubro, Infotech, Edison, NJ/Remote - Contract IT Business Analyst III (Senior Specialist-Package Implementation) April, 2022 – Present

• Elicited, analyzed, specified and validated the business needs of stakeholders, be they customer or end-users

• Conducted interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

• Identified and established scope and parameters of requirements analysis on a project- by-project basis to define project impact, outcome criteria, and metrics.

• Worked with the program team and stakeholders to model as-is & to-be processes, in order to identify issues and opportunities for improvement.

• Worked with stakeholders and project team to prioritize collected requirements

• Conducted research on products to meet agreed upon requirements and to support purchasing efforts.

• Participated in the selection of any requirements documentation software solutions that the organization opt to use.

• Analyzed and verified requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

• Developed and utilized standard templates to accurately and concisely write requirements specifications

• Translated conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project managers and team.

• Created process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

• Worked on Modular Design documents prepared from the business requirements collected from the project team

• Facilitated sessions for the IT BA’s and the Business teams to implement Agile and Scrum and use tools from Atlassian (Jira, Confluence, Trello, etc.) Fountain Park Healthcare, LLC, Conroe, TX – Full Time Project Manager/Agile Facilitator Feb, 2021 – April, 2022

• Managed time, scope, and budget leading different teams to complete various projects

• Guided and performed strategic analysis for different projects

• Organized and managed all phases of different projects to ensure timely completion

• Communicated with projects teams and all stakeholders vividly and in a timely fashion

• Collaborated with other agile teams and the management and conducted all necessary meetings and facilitated them as needed

• Documented all reports, certificates, and other operational documentations in different portals and locations and shared as and when needed keeping confidential matters in mind

• Managed teams and individuals working in different projects and in different phases, and introduced scrum, agile methodologies, and scrum ceremonies

• Managed all vendors and other stakeholders directly and/or indirectly involved with Fountain Park Healthcare and its sister concerns

• Managed different portals like FDA CDER Direct, MD Office Mail, jotform.com, Square, WiX and various different websites under it, etc., designed and tested websites under the FPHC umbrella, embedded PayPal, Stripe, Square, Credit Card, etc. payment integrations to clients’ websites, and much more.

• Created and modeled future process flow diagrams for different entities under FPHC to simulate, analyze, and execute work, while comparing the current “as is” process to the future “to be” process.

Maya Partners, St. Louis, MO/Remote - Contract

Scrum Master/Agile Business Analyst Jul, 2020 – Jan, 2021

• Started out as a Business Analyst to elicit requirements, write user stories with acceptance criteria, estimate story points, user story mapping, draw wireframes and process flow diagrams, User Acceptance Testing (UAT)

• Led the scrum teams in using agile methodology and scrum practices

• Helped the Product Owners and the development teams to achieve the sprint goals, product goals, and eventually customer satisfaction

• Led the scrum and development teams in self organization

• Removed impediments and coached the teams on removing impediments

• Supported the product owner and provided education wherever and whenever needed

• Embraced and performed duties defined by Agile best practices

• Attended/led/participated scrum ceremonies: daily scrum, sprint planning, sprint reviews, and sprint retrospectives as well as backlog refinement sessions

• Developed a Learning Management System for an off-shore client using Kanban

• Developed a web application using Scrum that recruiters and HR professionals can use to conduct skills assessments for prospective job candidates

• Combined technical experience with business knowledge KLD Group - Contract

Senior Consultant Nov, 2019 – Mar, 2020

• Introduced, coached, and taught agile mindset and agile framework along with Scrum and Kanban

• Gathered business and functional requirements through interviewing stakeholders

• Analyzed, collected, and prepared user requirements, definitions, scope, and expectations for deliverable plans

• Worked with the QA team to write test scripts and track fringe case tests. Focused on Gherkin Syntax: Given, When, Then

• Maximized the brand’s and the products’ visibility in different advertising channels.

• Reformed the strategy of the organization to use CRM techniques like Salesforce, HubSpot, and Swastik for all functional departments

• Introduced “Effort Plus,” an app for GPS tracking of sales representatives, sales orders, payments, purchase orders, requisitions, etc.

CG Corp Global (CG Communications and LG Electronics) – Full Time Scrum Lead and Brand Manager Jan, 2014 – Oct, 2019

• Successfully gathered business and functional requirements by interviewing, surveying, conducting workshops with all the stakeholders and documenting them in the Business Requirements Document (BRD).

• Facilitated backlog refinement, daily scrums, sprint planning, sprint review, and sprint retrospectives

• Participated in management meetings to prioritize the user stories for implementation and deliverables for the sprint

• Finalized the Ground Based Towers and Roof Top Towers locations as per the requirement analyses and population demographics

• Launched messenger services app from Turkcell “BiP” with total download number surpassing the total targeted number by 18%

• Lined up other apps from Turkcell: “Fizy,” “Lifebox,” “TV+,” for near future launches

• Captured market share and leadership position for LG from 27% to 32%

• Achieved 109% target sales for all products and 154% and 168% for Washing Machines for 2018 and 2018 respectively for LG

• Developed effective demand generation campaigns and generated MQLs (Marketing Qualified Leads) with significant revenue potentials in all years for LG Southern Arkansas University, Magnolia, AR - Contract Adjunct Faculty of Accounting Jan, 2013 – May, 2013

• Taught Principles of Financial Accounting to undergraduate business major students of Southern Arkansas University, which included the entire Accounting Cycle, the problems, and the terminologies

• Facilitated various workshops on Ethics in Accounting, using TurboTax to file individual tax returns, Microsoft Excel and Microsoft Access basics

• Coached and mentored students in group sessions and one-on-one bases

• Trained students to use QuickBooks and ways to join different professional associations Questus Medical Distributors, LLC, Magnolia, AR – Full Time Marketing Business Analyst Dec, 2011 – Jun, 2013

• Gathered product demand and needs from the Medical Representatives and B2B

(Business-to-Business) partners to explain to both management and technical staffs

(Front and Back End Developers)

• Liaised between the IT and the B2B (Business-to-Business) and B2C (Business-to- Customers) clients to determine the requirements and provided data-driven recommendations, standards, procedures, and reports to the management with regards to the costs and benefits

• Identified market requirements with extensive market research to for current and future products

• Designed and evaluated SOPs (Standard Operating Procedures) for continuous improvement and workflow

• Constructed and evaluated raw data and information and the relationships between the elements for manipulations of the database

• Facilitated E2E (Exchange-to-Exchange) between the two or more systems used within the sister companies

Southern Arkansas University, Magnolia, AR

Graduate Assistant Jan, 2010 – May, 2012

• Helped out the professors of Rankin College of Business with grading and research

• Taught and spoke to different undergraduate classes as a graduate assistant/guest instructor

• Proctored tests

• Helped out in day-to-day activities of Rankin College of Business Menards, Madison, WI – Full Time

Assistant Front Office Manager Feb, 2009 – Jan, 2010

• Led Customer Service, Customer Experience Management, and Accounts Payable departments

• Ran reports, signs, decals on a daily, weekly, monthly, and yearly bases

• (Re)ordered merchandises and products for front end impulse buying

• Maintained handheld devices, kiosks, computers, cordless phones, other equipment, and company trucks

• Managed cash, credit, checks, accounts receivables on a daily basis

• Supervised, managed, and trained accounts payable clerk, head cashiers, cashiers, security, and customer service staffs

• Liaised between business and other stakeholders

• Set, communicated, and maintained timeliness and priorities on each job to be done Southern Arkansas University, Magnolia, AR

Student Success and IT Specialist Jan, 2006 – Dec, 2008

• Helped students and patrons with use of computers, software (Microsoft Office, Statistics, SPSS, Internet, Tax Software), Scanners, Printers, Microfilm, Microfiche

• Helped students and teachers with Blackboard, Campus Connect, School Email

• Helped students and patrons to find books, articles, journals, magazines, governmental documents from the physical location of Magale Library, Library of Congress and online portals like JSTOR, LexisNexis, Catalog of US Government Publications, etc.

• Ordered inter-library loan from other universities, colleges, and libraries from in and out of state

• Helped with shelving and circulation

EDUCATION

Southern Arkansas University

• MBA-Concentration: Business Administration May, 2012 CGPA: 4.0/4.0

• BS-Concentration: Accounting, BBA-Concentration: Finance Dec, 2008 CGPA: 3.68/4.0

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