Payment Poster Records Clerk Customer Service
Resume:
LaTonya Palmer
******.*******@*****.***
Summary of Qualifications
** ***** ******** ********** **** expertise in medical records & patient files
CMA Certification
Knowledge & Skills
Excel
Medical Terminology
Epic
Remote Work
Zoom/Ring Central
Employment History
Posting/Balancing Clerk Pacific Dental Services 1/2019-Present
Responsible for placing all payments to correct claim
Ensuring the balance of assigned offices
Gather and prepare insurance reimbursements
Reconcile payer transmission
Work error report & process insurance rejects, offsets/withholdings, misapplied/unapplied payment and charges
Manually post electronic payments and adjustments from ERA/EFT
Research all discrepancies as well as returned checks
Pulling EOB for multiple insurance carriers
Processor 3 Exela 3/2017-2/2019
Process and scanned checks
Daily Deposits to appropriate accounts
Pull rejects to be reprocessed
Pull checks that were paid and to be destroyed
Work all end of day reports
Medical Records Clerk Quality First Personnel 8/2015-82015
Dealt directly with confidential medical records
Assisted with updating & pulling charts for medical professionals
Assembled outpatient charts with updated information
Temporary Assembler
Allergan (Adecco)
10/2014-6/2015
Assemble pharmaceutical packaging
Working on an assembly line in a production environment
Receptionist/Medical Records
Providence Health Center
8/2006-7/2013
Processed mail, ordered supplies/monitored inventory
Incoming/outgoing phone calls & fax requests
Dealt directly with confidential medical records
Assisted with filing & pulling charts for medical professionals
Assembled outpatient charts & consolidated prior charts
Customer Service
Education
CMA
Brookhaven College
Dallas, TX
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