Customer Service Recruitment Coordinator

Bentonville, AR ***** * Mobile: 479-***-**** * **********@*****.***

Specialized Skills

Proven Recruiter and recruitment coordination skills specializing in Automotive Retail (Technicians, Customer Service and Management) Aerospace, Information Technology, Engineering

In-depth, hands on working experience with ATS systems (Taleo WorkDay, Springboard)

Strong customer service acumen working with candidates, internal HR management and Hiring Managers

Computer skills: Strong PC and internet proficiency (MS Office, Outlook, Google)

Sourcing using LinkedIn and Indeed, Zip Recruiter, Facebook

Skilled in government contract accounts (SME on DOD Security Clearances)

SME on hourly and union positions and Certified Automotive Technicians

Work Experience:

PeopleScout March 2017 to Present

Senior Recruiter Bridgestone

Daily use of Workday ATS to review new candidates

Successfully manage Recruitment for multiple area across Illinois and Texas

Assist Store Managers to find qualified Automotive Technicians and Front Shop customer service with a full understanding of Technician Levels and ASE certifications needed

Ownership of the full recruitment life cycle, including, candidate evaluation, screening, interviewing, offer preparation, compliance and onboarding

Direct Contact with Candidates to extend offers and give comprehensive overview of complete compensation package

Work with Manager and HR on Counter Offers

Recruiter/Sourcer REEF Kitchens

August 2019-October 2019

Assisted Start Up Account with Recruitment efforts to search for talent and schedule interviews

Team Lead for Boeing Account May 2018-August 2019

Leads recruiting for assigned team ensuring effective, efficient and compliant recruiting processes, and ensuring a quality candidate experience to build upon Boeing’s reputation

Manages and perform full cycle recruiting including sourcing, screening, interviewing and closing top talent

Acts as an SME and skill code owner for the Boeing business

Provide mentorship, and guidance to members of the recruiting teams

Work with Manager in identifying flags and performance metrics for team members

Ensures recruiting practices for the team conform to all applicable policies, practices, and regulations.

Maintains high level technical knowledge of recruiting best practices, trends and legislative/regulatory activities as they affect recruiting policies or practices.

Escalates issues to Manger or Director as appropriate

Performs other duties as assigned.

Builds and maintain strong relationships with RC leads in ensuring an effective onboarding process

Perform other related projects as directed by the Manager including backup to recruiting team member.

Recruiter November 2017-May 2018

Work with Boeing Managers to Create Job Requisitions for Postings and salary expectations

Review and Submit resumes to Hiring Managers

Used Taleo ATS

Direct Contact with Candidates to extend offers and give comprehensive over view of complete compensation package

Work with Manager and HR on Counter Offers

Recruiter Coordinator April 2017-November 2017

Responsible for scheduling interviews with candidates

Prepare Offers for Selected Candidates per Recruiter

Monitor Pre-Hire Contingencies and Schedule Start Dates for New Hires

Work with Managers on Internal Transfers for Boeing Employees

Other Companies:

Contract Recruiter/ Recruitment Coordinator & Staffing Specialist

GRL Search Solutions LLC, Phoenix, AZ

Independent contractor responsible for providing dedicated staffing support to GRL’s human resources clients. Assignments included:

Recruiter/Recruitment Coordinator for The Boeing Company (2011 to 2017)

Review/submit resumes to hiring Managers and coordinate interview scheduling for over 200 candidates monthly.

Supported Company’s transition to Taleo ATS and utilize system to write job descriptions, create/edit requisitions and post jobs.

Conduct candidate screening via phone, Skype and FaceTime.

Prepare and extend offers to Boeing candidates. Submit and monitor background checks/drug tests.

Monitor external candidate contingences to start date. Coordinate internal transfers.

Staffing Specialist for The Boeing Company (2006-2011)

Utilized customized ATS and created integrated system to manage all administrative tasks related to candidate processing.

Performed various administrative tasks related to applicant tracking and overall support of the Boeing account.

Resume Screener for Phelps Dodge (2005) – Responsible for sourcing and evaluating resumes for Hiring Manager review.

Strategic Sourcing Partners Inc. (2002 – 2004) -- Founder and co-owner of a company specializing in the sourcing and recruitment of candidates for a variety of high technology, healthcare and financial customers.

Education

College of Notre Dame Belmont, CA

Bachelors of Arts in History

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