Sales Associate Customer Service
Resume:
Oneida Rizo
Flint, MI *****
****************@*****.***
Summary
Energetic [Job Title] with experience and established background in [Area of expertise] and [Area of expertise]. Track record of driving delivery truck on long routes while maintaining logs and performing minor vehicle repairs. Commended for enhancing customer satisfaction by making timely and accurate deliveries to complete orders on time.
Responsible Driver with [Number] years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.
[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
Results-focused [Industry] professional with strength in [Skill]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Passenger Assistance
Money Transfer Systems
Verbal and Written Communication
Time Management
Safety Protocols
Clean Driving Record
Punctual and Reliable
Valid Driver's License
Calm Under Pressure
Customer Service
Confidentiality Understanding
Passenger Support
Driving and Transportation
Safe Driving Techniques
Team Management
Friendly, Positive Attitude
Experience
April 2018 - January 2021
LogistiCare - Miami, FL
Driver
Transported riders to designated stops according to pre-determined schedules.
Documented daily mileage, gas and other data.
Collected payments for goods delivered or unloaded.
Delivered goods and services to customers on time and in excellent condition.
Saved fuel by leveraging GPS to identify faster routes.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Delivered customer orders and collected payments to keep accounts current.
Transported clients to specified destinations safely and on-time.
August 2017 - April 2018
Costco - Miami, FL
Sales Representative
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Developed key customer relationships to increase sales.
June 2015 - April 2016
Summit Retail Solutions - Miami, FL
Brand Representative
April 2014 - April 2015
Bath Fitter - Miami, FL
Sales Representative
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Developed key customer relationships to increase sales.
Fostered relationships with customers to expand customer base and retain business.
Listened to customer needs to identify and recommend best products and services.
Reset store displays for special events and seasonal merchandise changes.
Produced sales documents, finalized deals and filed records.
Mitigated financial discrepancies for [Number] [Type] division accounts.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Executed [Number] outbound calls each week to existing customers, resulting in [Number]% increase in sales.
April 2013 - April 2014
Solar Bear - Miami, FL
Sales Representative
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Developed key customer relationships to increase sales.
Fostered relationships with customers to expand customer base and retain business.
Contacted new and existing customers to outline benefits of products.
Created successful strategies to develop and expand customer sales.
Answered product questions with up-to-date knowledge of sales and promotions.
April 2012 - April 2013
DAC corporation - Miami, FL
Sales Associate
Built trusting relationships with customers by making personal connections.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Met merchandise processing standards and maintained organized and accessible work area.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Reset store displays for special events and seasonal merchandise changes.
Drove new account acquisition, increasing revenue [Number]% in [Number] months.
Called [Number] warm leads each week to expand client base.
Reduced process lags by training employees on best practices and protocols.
Sold various products by explaining unique features and educating customers on proper application or usage.
Answered product questions with up-to-date knowledge of sales and promotions.
April 2009 - April 2010
Santa Clara clinic - Miami, FL
Medical Assistant
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Organized charts, documents and supplies to maintain team productivity.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Performed preliminary physical tests to accurately record results in patient history summary.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared patients for examinations, taking vital signs and updating medical histories.
Evaluated and reported current equipment inventory to appropriate sources.
Assisted with technical treatments and entered information within patient records and charts.
Education and Training
January 1997
Miami Institute Technican Miami, FL
Bachelor of Science Medical Assisting, Phlebotomy And EKG
January 1991
University Manuel Fajardo “ Havana, Cuba
Physical Culture And Sport
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