Operations and Management

Beth Lenn Maldonado 407-***-****

**** ****** *** **., *******, FL 32809 *****@*********.***

Effective business leader with 25 years experience in medical office operations, and Education and Training Business operations including insurance management, staff supervision, medical billing and analysis, managed care contract negotiations, forecasting, bid management and systems applications. I have strong organizational skills, project management, able to systemize complex work environments, quick to learn new concepts, oriented towards cost control to positively impact an organizations financial status and assure service levels are met with the ability to maximize the work force. I have the ability to pool unique groups of people in to a strong, productive and profitable asset to an organization.

EDUCATION

Crummer School of Business, Rollins College Masters Business Admin Rollins College- Winter Park, FL B.A. Org. Behavior

State of Florida Teaching Certification Business, Social Sciences, Finance and Marketing

EMPLOYMENT

ADAVANCED and BASIC CERTIFICATIONS

July 2009-Current Owner and Operation Mgr

Established the company to educate healthcare professionals and the general public American Heart Association’s programs for Emergency Cardiac Care.

Coordinate all aspects of operating an educational program, including instructing, Marketing and Finance.

Marketing and contract establishment

Educated and Train Adult the Youth Students the physical and cognitive concepts required to pass a skills and written test.

ELASE MEDICAL SPAS

September 2006-July 2009 Business and Ops. Mgr.

Oversee all operations of the medical spa, HR, Financial, daily operations, establishing and compliance of all medical protocols set by regulatory agencies.

Consult on advertising and marketing efforts. Supervise Marketing staff.

Decreased operational spending 20% in the 4th qtr. ‘07, 1st-3rd qtrs. ‘08

Supervise 6 Nurse Practitioners, 4 Medical Doctors and Ancillary Staff

Established a quarterly training routine for professional and support staff.

Reestablished operational budget to keep in line with the economic changes in 2009

Beth Lenn Maldonado 407-***-****

ORLANDO FOOT AND ANKLE Surgery Coordinator

December 1998- September 2006

Coordinate Surgery for Twelve Doctors in and out-patient facilities

Increase number of patients scheduled by 10% through operational improvements

Follow patients through all surgical pre-operative requirements

Create and maintain professional relationships between doctors and healthcare facilities, vendors and patients

DYNAMIC IMAGING Orlando, FL Operations Consultant

March 1998 - December 1998

Consulted in establishing an out-patient imaging center, project management

Collaborated with owners regarding branding and marketing techniques

Negotiated a cost savings of 25% in purchase of imaging equipment

Created an exclusive vender relationship for a 15% cost benefits on supplies

Established daily office policies and procedures

MEDPOINT CONSULTANTS Atlanta, GA Business Consultant

October 1997 - March 1998

Retained on a six-month consultant assignment in Staten Island, NY

Reorganized the operations of a central billing office (45 employees) for a multi- specialty medical practice focusing on an aging Medicare A/R

Conducted job analysis, task analysis, led goal setting, preparation for future change

Participated in strategic planning for future billing and collections policies and procedures

Implemented plan to recover 1 million dollars in outstanding Accounts Receivable

ORLANDO DIAGNOSTIC CENTER, Orlando, FL Operations Manager

March 1992 – October 1997

Supervised operations of a multi-modality imaging center, Supervised 15 employees in all aspects of non-technical operations

Financial reporting to regional supervisor, COO and CFO of organization MICA, Inc.

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