Travis Killian

Professional Management

Hardeeville, SC 29927

advufp@r.postjobfree.com

+1-803-***-****

• Dedicated Manager with more than 25 years in store management.

• Well-versed in directing

• Strong leader with conflict resolution skills.

• Proven ability to reduce waste and increase sales through employee training initiatives, attention to detail

• Exceptional inventory management.

Willing to relocate: Anywhere

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager/Sales Associate

Kroger - Bluffton, SC

March 2021 to Present

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency. Store Manager - Operations

BI-LO - Charlotte, NC

August 2018 to March 2021

• Led employees in the planning, implementation, and execution of merchandising and operating initiatives.

• Worked with district managers and employees to identify opportunities in the store

• Develop solutions and action plans for idea implementation

• Served as a liaison by providing feedback to Store Manager and District

• Reduced employee turnover by 15% due to improvements in training and scheduling

• Created the weekly schedule for 23 employees

• Provided timely feedback to department heads and employees on individual and department performance

• Ensured proper inventory management and reduced overstock by 29 Assistant Store Manager

BI-LO - Mauldin, SC

March 2016 to May 2018

• Tracking the improvement of weekly, monthly, quarterly and annual objectives

• Supervised and motivated staff to perform their best practices

• Coached and support new and existing Sales Associates

• Analyze consumer behavior and adjust product positioning

• Create reports, analyze and interpret retail data, like revenues, expenses

• In-sure all employees follow to company’s policies and guideline Meat Manager/ Seafood Manger

Seg grocers - Charlotte, NC

2003 to March 2016

• Direct and manage all processes and activities of the Meat & Seafood Department, including planning, ordering, preparing cutting lists, and processing meat and seafood according to sales history and product movement to maximize sales and gross profit.

• Handle and cut a variety of the department’s specialty meats and seafood throughout the day per customer requests and to maintain quality product levels.

• Provide department associates with proper training and supervision and help to create a positive work environment in the department.

• Manage the inventory and ordering.

• Create recipes for prepared meat and seafood. Make meat and seafood items according to recipes and processes for preparing, assembling and mixing fresh ingredients.

• Monitor temperature of cases, shelves and storage areas and follow maintenance and sanitation procedures for coolers and freezers. Report any failures to the Store Manager.

• Over 6 years of culinary, deli, restaurant or kitchen management experience. Butcher experience 15 years

Education

Bachelor's degree in Business

Central Piedmont Community College - Charlotte, NC January 1996 to April 2000

Associates in Business

Central Piedmont Community College - Charlotte, NC June 1994 to January 1996

High School Diploma in Business Marketing

Independence high school - Mint Hill, NC

Skills

• Outstanding service of communication (10+ years)

• Problem-solving skills (10+ years)

• Training & development Interviews (10+ years)

• Excellent customer service skills (10+ years)

• Food Safety certification (10+ years)

• Earnings & Profits & Lost-Reports (10+ years)

• Payroll management (10+ years)

• Merchandising (10+ years)

• Conflict Management System (9 years)

• Business Development

• Technical Support

• System Administration (5 years)

• Restaurant experience

• Meat Cutting

• Customer service

• Computer skills

• Mechanical knowledge

• English

• Food Processing

Awards

Merchandiser Training And Development

May 2018

• A design plan of the instore customer journey – how traffic should move through the store

• A department plan that’s utilized to change store layouts according to season and holidays

• A budget for lighting, signage, props, and fixtures

• A merchandising planning system geared towards maximizing turn, limiting out-of-stocks, increasing margins, and minimizing markdown

Certifications and Licenses

Food Safety Certification

January 2020 to January 2025

Food Handler Certification

January 2017 to Present

Assessments

Work style: Reliability — Highly Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Food safety — Familiar

January 2022

Knowledge of proper food and equipment handling safety measures Full results: Familiar

Supervisory skills: Motivating & assessing employees — Familiar October 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Retail customer service — Familiar

March 2022

Responding to customer situations in a retail setting Full results: Familiar

Inside sales — Familiar

October 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Familiar

Work motivation — Highly Proficient

December 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Sales skills — Familiar

October 2021

Influencing and negotiating with customers

Full results: Familiar

Basic maintenance and repair — Familiar

February 2022

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Project timeline management — Familiar

February 2022

Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar

Call center customer service — Familiar

December 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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