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Hospice Registered Care Coordinator

Location:
Lumberton, NC
Posted:
March 12, 2023

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Resume:

Summary

North Carolina State Board Certified Registered Nurse with over 30 years of experience delivering high-quality care to patients in medical and surgical care units. Proven leader effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction and supporting wide-spread healthcare system improvements. Focused on continuously advancing expertise in Pre/Post op care unit while driving innovation.

Skills

• Direct patient care and advocacy

• Patient and caregiver education

• Internal controls compliance

• Physical care needs

• Emotional care

• Patient care standards

• Complex wound care

• Acute care

• Senior citizen care

• Journal entry posting

• Healthy learning environments

• Early warning indicators

• Quality patient care

• Learning resources

• Healthcare facility coordination

• Room turnovers

• Plan of care development

• Post-op care

• Managed care

• General anesthesia care

• Skin care

Experience

Robeson Health Care Coorporation Pembroke, NC

RN Care Coordinator

05/2017 - 02/2020

• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.

• Administered medications, tracked dosages and documented patient conditions.

• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.

• Educated patients and families on treatment strategies and at-home care.

• Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.

• Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.

• Maintained adequate unit supplies to meet expected patient demands.

• Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.

• Boosted patient outcomes by prioritizing nursing tasks and assignments and accurately reporting on each patient's status.

• Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.

• Assessed patients' response to treatment and suggested ways to combat side effects.

• Administered oral, intramuscular and IV medications to patients and monitored responses.

• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.

• Communicated with primary care physicians or emergency care providers to relay patient needs.

• Acted as patient advocate and implemented total patient care through team nursing process covering [Number] to [Number] high acuity patients per shift.

• Maintained composure and efficiency during rapid response situation and emergency codes.

• Reached out to patients to convey lab results and provide care instructions.

• Counseled patients and caregivers, providing emotional, psychological and spiritual support.

• Answered patient questions and provided take-home materials for further information.

• Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics.

HealthKeeperz Pembroke, NC

Hospice Registered Nurse Case Manager

06/2016 - 05/2017

• Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.

• Delivered respectful, compassionate care to each patient and family through dedicated listening, kind words and [Skill].

• Planned hospice care for elderly and disabled patients.

• Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.

• Guided patients' loved ones and caregivers in such tasks as pain management, wound care, and medication dosing.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.

• Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.

• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.

• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

• Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.

• Counseled patients and caregivers, providing emotional, psychological and spiritual support.

• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

• Participated in continuing education programs and [Type] workshops to enhance training and nursing knowledge.

• Observed strict safety measures, including checking medication dosages before administration to patients.

• Counseled caregivers and families on end-of-life planning and educated on patient care options.

Southeastern Regional Medical Center Lumberton, NC

Staff Nurse

06/1992 - 07/2013

• Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.

• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.

• Developed and adapted individualized treatment plans according to patient recovery goals.

• Treated patients by administering various types of medications and therapies.

• Administered oral, intramuscular and IV medications to patients and monitored responses.

• Answered patient questions and provided take-home materials for further information.

• Administered medications, tracked dosages and documented patient conditions.

• Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.

• Developed care plans complete with effective nursing measures to improve patients' mental and physical health.

• Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.

• Imparted medical, operational and patient



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