Feilds services, project management, sales, marketing, CRM.

Location:

Coon Rapids, MN

Salary:

85550

Posted:

March 12, 2023

Contact this candidate

Resume:

RANDALL L. HAGEN **** Northdale Lane NW ********@******.***

Coon Rapids, MN 55448 320-***-****

OBJECTIVE

Feild Services/Sales/Project Management position within a quality driven company seeking industry leadership.

JOB HISTORY/DUTIES

Feild Services Manager

Mr. Electric of MSP & StC; Central Minnesota

January 2019 – Febuary 2023

Manage all aspects of field service sales, marketing and customer cultivation. Developed and deployed process, project and service policies/procedures to ensure continuous closed loop corrective action to facilitate customer satisfaction objective.

General Manager

APR Capital Investments; Central Minnesota

April 1994 – Present

Lifecycle management and developed of business units within commercial and residential real estate (office, mall, industrial, Senior/Student/Market rent sites). Manage staffing, training, leasing/sales, quality/process management systems (SPC), contracts\SLA, finance, maintenance (KPI), construction/major remodeling projects, site plans of hundreds of units.

Global Accounts Sales Manager

Dycion-Symtron Corporation; Mountain View, CA (Sanmina Corp.)

January 1993 - May 1994

Managed all aspects of account relationship, sales team and contracts for large scale domestic and international customer base. Deployed new RFQ's, quality and supply line requirements enterprise-wide targeting just-in-time internal/external objectives.

Product Introduction Manager/Coach

Global Communication Solutions/AT&T Corporation; Roseville, MN

September 1990 - December 1992

Tracked and reported new product requirements from alpha, beta through first line manufacturing. Provided analysis of product production and field support to executive staff; ensuring closed loop corrective action. Coached cross discipline teams assigned new products. Development team member for relational database to track product quality from birth to death (barcode system) and process management team achieving ISO 9001 certification (both North America firsts).

Senior Commodity Buyer/Sr. Systems Analyst

NCR-Comten Inc; Roseville, MN

June 1984 - September 1990

Managed all aspects of printed circuit board (PCB) and metal fab procurement division-wide ($15M+). Developed and deployed supply line and total cost of ownership (TCO) strategies, tactics and objectives; as well as business unit coach designing and deployment of self directed teams with cross discipline representation. Created and led team that benchmarked the global PCB market (111 manufacturers) resulting in corporate-wide cost reductions ($10's of millions), improved supply line TCO, as well as quantified and qualified best-in-class PCB manufacturing; facilitating methodology, analysis and results commodities-wide, corporate-wide and suppliers worldwide. Designed and documented user and functional specifications within quality assurance and control management systems enterprise-wide.

Electrical/Hydrolic Technician

Jema Corporation; Cold Spring, MN / La Hondu Dam, Venezuela

September 1982 – August 1983

Deployed systems/equipment and trained Italian and Venezuelan staff on rock cutting equipment in earth dam construction.

ADDITIONAL SKILLS

ERP, ISM, Leed, Lean/TQM, ISO, OSHA, DOT, EPA, FDA, CAM, HVAC, Boilers, Hydrolic/Pneumatic Systems. Sr. Contract Negotiations. Construction and Product Project Management; Process/Quality Systems Management (QA/SPC). MS Office.

EDUCATION

Major: Associates Applied Science Electrical/Electronics

NEI/Dunwoody College, MN USA

Randall L. Hagen references:

Steven B. Kutscheid

Gray Plant Mooty

1010 W. Saint Germain, Ste 500

St. Cloud, MN 56301

******.*********@******.***

320-***-****

320-***-**** Cell

Charles W. Sanvik