Data Entry Customer Service
Resume:
Soklim Pum
Modesto, California 95358
*******@*****.***
Summary
I’ve worked for one company for more than 20 years, specializing in food and great customer service. Over one year of Logistics Warehouse experience. Work well with others and have an excellent capacity to learn new things.
Education
Fremont Senior High School
Oakland, CA
Graduated June 2000
Employment History
DHL Supply Chain
Kitting / De-kitting Technician-August 2021- Present
Read and verify quality, part numbers and quantity of goods/materials received according to guidelines
Prepared materials for staging and production
Correctly staged materials using SAP and labels
Transact materials using SAP systems and T-codes
Ensure a timely delivery of parts/materials
Communicate and respond to customer’s email in a timely fashion.
Prepare and send End of Shift emails to Supervisors and Team Leads
Proficient in Microsoft Teams and Excel
Oak-Grove Eatery/ Jamba Juice/ Burger King
Store Manager-October 1999- February 2020
Maintained high standards of customer service during high-volume, fast paced operations
Payroll Data entry
Cross trained and coordinated scheduling with team members to ensure seamless service
Resolved complaints promptly and professionally
Book keeping, cash and bank deposits
Managed inventory control/stock ordering/food waste
Communicate clearly and positively with coworkers and management
Conducted interviews/hired/trained new hires
Scheduled employees using Excel sheets and 7 shifts
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