Quality Engineer

YOUNGMIN LEE

E : ********@*****.*** M: +1-334-***-**** Marlton, NJ 08053

linkedin.com/in/youngmin-lee-7b0b9ba4/

Product Design & Quality Management

Meticulous Product Design Engineer who designed fluently automotive, Medical & Industry products for 12 years and received excellent employee awards as result.

Leading Quality Manager & Engineer who leaded team members with good relationship for 12 years. Applies outstanding quality performance not only customer satisfaction but also internal PPM.

And fluent IATF 16949 audit experiences with 3 times certification archive.

Fluent in Pro-E & Microsoft office with Macro

Product Design Quality Control People Management Team relationship Customer Satisfaction

Problem Solving Statistical Analysis Loyalty to Boss

Professional Experience

KIA NA Mar. 2022 ~

The Corporate Port Engineer

Responsibilities:

1st -Conduct Port Vehicle Quality audit at First Point of Rest as required reporting findings to Kia North America

(Kia NA) and Kia Corporation (Kia HQ). (30%)

- Write technical reports (Quality Investigation Reports) to comprehensively describe and quantify problem conditions.

Utilize all early warning and quality indicators to drive focused quality agenda and support quick effective countermeasure containment for factory and after sale customers.

- Provide feedback on vehicles to factories on regular basis, track and monitor results (Port Vehicle Audit reports, QIRs, etc.)

2nd- Conduct port processor PDI/PIO/PMP/Offsite storage audits on a regular basis discussing results with Glovis and port processor, manage all Port inspections/audits and collect and provide formal Monthly audit reports to PQ Management and all key stakeholders. (30%)

- Provide Kia North America (Kia NA) PQ oversight at Sea Port. Conduct Port Process Performance audits – assess and manage port process effectiveness in delivering defect free vehicles to Dealers.

3rd- Coordinate activities relating to Factory Quality and suppliers’ visiting ports and audits as required. (20%)

- Confirm c/m incorporation and effectiveness. Ensure factories follow up.

4th- Develop new port quality bulletins or revise or update current ones. (10%)

- Coordinate port training activities, as necessary, to support or supervise all port upgrade programs and accessory installation programs.

5th- Coordinate and participate in joint factory tests and evaluations as required including POE surveys. (10%)

- Verify effectiveness of product changes made by factories.

Perform and support other duties with special requests.

Accomplishments:

- The PDI process has improved and stabilized the Philadelphia port.

- A good relationship with Glovis and the Philadelphia union has helped to achieve KIA NA's port quality goals.

Mando America November. 2019 ~ March. 2022

Product Quality Engineer

Main Item: Caliper Brake / Master Cylinder & Booster / Actuator

Main Customer: KMMG, HMMA, GM, Tesla, Honda, Chrysler

Responsibilities:

Production parts quality manage.

- Manage production quality for Conventional Caliper, MOC Caliper, Master Booster & GEN3 Actuator

- Manage production quality technician for Conventional Caliper, MOC Caliper, Master Booster & GEN3 Actuator

- Manage KPI Index for CIP (Continuous Improvement Process), PSP (Problem Solving Process)

- Quality NCR create for quality problem to relate team.

- Problem Solving for customer issue, line trouble & supplier quality issue.

- Daily quality issue analysis.

- Report for Weekly & Monthly

Accomplishments:

- Improved incorrect information from line quality issues by daily quality analysis.

- Successful Setup for New MOC caliper line for MQ4a, TMA PE.

- Successful Setup for New GEN3 Actuator for MQ4a, TMA PE.

Hyundai Transys Georgia December. 2016 ~ June. 2019

Quality Process Engineer / Warranty Engineer

Main Item: Seats assemble of Hyundai Automotive Group.

Responsibilities:

Warranty Claim managing

- Warranty Claim issue analysis & issue to customer not company issue.

- Warranty Claim burden ratio manage & issue to try to reduce the burden ratio.

- Monthly Report to HQ for warranty KPI.

Ensure the quality of the parts produced at assembly line meet all customer expectations.

- Quickly and effectively containment action when non-conformances are found.

-Maintain the most recent interpretations of the quality system requirements and therefore ensure that

documented practices meet the true interpretation of the quality management system standards.

Control Plan Managing

- Manage control Plans and FMEA’s throughout the life of the part.

- Ensure are implemented all customer requirements in the control plan.

Quality System

- Assist Quality manager in establishing, implementing and maintaining the quality management system.

- Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.

- Oversee the controlled document system to include a final review of all changes to procedures, work instructions, forms, master lists and other associated documents to ensure quality certification requirements are met.

- Ensure all quality lessons learned are communicated and analyzed properly.

Training

- Develop training to build quality awareness for team members.

PPAP

- Develop and submit PPAP documents for new product launches to meet customer requirements.

Quality Indicators

- Prepares reports by collecting, analyzing, and summarizing data.

- Prepares reports by collecting, analyzing and summarizing data.

- Determine and apply appropriate Measurement System Analysis tools.

Quality Certification

- Develop and implement verification station for assembly process.

- Keep verification station updated and new quality members trained.

Corrective Action

- Coordinate campaign and corrective actions when quality issue appears on assembly process.

- Provide technical support to product and process development to improve quality and productivity

- Facilitate and promote use of appropriate problems solving techniques for effective root cause analysis and successful corrective action.

- Analyze failure, corrective and preventive action to respond to customer complaints.

- Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive concerns.

- Root cause analysis and implementation of corrective action for process related concerns.

Statistical Process Control

- Apply appropriate use of statistical techniques.

- Develop and implement statistical process control for KPC

- Analyze failure, corrective and preventive action to respond to customer complaints

Customer

- Advocating as the “voice of the customer” demanding the highest quality expectations from the organization.

- Participate in the development of Failure Mode and Effects Analysis (FMEA)

- Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measuring system during new tool or process design and startup.

- Coordinate pre-launching production trial run process monitoring.

People

- Develop the monthly audit plan, train internal audit team members.

- Develop strategies to influence the behavior of many employees to achieve quality results.

- Support the Quality inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.

Accomplishments:

Philadelphia Port inspection support for KIA Stinger Seat Wrinkle issue (2017. Dec.)

Warranty burden ratio changed from 55% to 24% for directed parts cost with KMMG (2019. Apr. ~)

Warranty buybacks claim cost (over $10,000) analyzed and issued to KMMG to cancel and approved.

Warranty claims cost (over $3,800) analyzed and issued to HMMA for other supplier costs and approved.

Warranty claim report to HQ for monthly.

Process Audit & Report to Headquarter periodically (2017. Jan. ~)

Manage Control Plan (2017. Jan.~)

Setup daily patrol check for process consistency (2017. Mar.)

Process Quality Meeting manage to improve the process (2018. Jan. ~)

CLS (Corporative Logistic System) setup for logistic improvement (2018. Apr.)

CS10000 issue analyze and report to the customer (2018. Nov.~)

Warranty Claim analyze and issue to Supplier periodically (2018. Dec. ~)

Analysis Electric Test Fail and improve downtime with SPC method (2018. Nov.)

Support Take a photo for company events: VIP visit, Celebration holiday for marketing.

UMA Project (SUV Project for KIA Motors)

- Improve Electrical test connector for line efficiency (2017. Jan.)

- Verification 19MY Year model change line and improve for quality process (2017 Jul.)

- Analysis damage by hog ring issue and improve the process for customer & warranty issue (2018. Mar.)

- Analysis head rest trim exposure for process assembles issue and designed tool with 3D printer (2018. Mar.)

- Review SAB (Side Air Bag) retractor locked issue & found root cause for countermeasure (2018. Apr.)

- Analysis Burned trim issue from warranty and found root cause for countermeasure (2018. May.)

- Analysis Rattle noise issue by dropped bolt and improve process for quality (2018. Jun.)

- Verification model 20MY change line and improve for quality process (2018, Jul.)

- Analysis Gap issue between trim and back panel and create countermeasure (2018. Nov.)

- Analysis Buckle stuck issue and designed tool with 3D printer (2018. Sep.)

- IMS (Integrated Memory System) Tester system improved (2018. Jul.)

- ODS (Occupant Detection System) Tester system improved (2018. Jul.)

TMA Project (SUV Project for Hyundai Motors)

- TMa SP1 project joined to improve quality process and suggest solutions from findings at Korea HQ (2017. Sep.)

- TMa Slide & Folding Test setup and train inspector (2018. May.)

- Interference issue between cushion frame & shield cover analyze and improve design (2018. Aug.)

- Wrong Buckle detection system developed for warranty claim. (2018. Dec.)

Saehaesung Alabama September. 2015 ~ December. 2016

Production System Manager & Senior Manager of Quality Department

Main Item: Vehicle Body & Chassis (Vehicle Welding Products)

Responsibilities:

Quality team management (5 Office staffs, 3 supervisors and 10 Line Inspectors)

Production management control

Support resolution of Product Quality to assist customer for product quality problems

Be responsible for TS16949/ISO14001 certification acquisition.

Be a first contact point to internal and external customer on quality Issue.

Coordinate the Quality issue between customers and Saehaesung Alabama

Keep the quality information for further improvement.

External quality factor improvement / Internal quality factor improvement

SQ (Supplier Quality) customer audit support and control for Hyundai Alabama plant

External index improvement for IQS

Accomplishments:

2016 Hyundai Excellent Supplier achieve.

2016 TS16949 / ISO14001 Certification acquisition

External quality index improvement from 856PPM to 7 PPM

Internal quality index improvement from 3,324PPM to 250 PPM

SQ grade improvement from C grade to A as Hyundai automotive certification

Successful launching for JFA Vehicle Project.

Daehan Solution Georgia January. 2013 ~ September. 2015

Georgia Plant Quality Senior Manager

Main Item: Headliner, Carpet and NVH (Noise, Vibration and Harshness) products

Responsibilities:

Quality team management (4 Office staffs and 25 Line Inspectors)

Support resolution of Product Quality to assist customer for product quality problems.

Be responsible for TS16949/ISO14001 certification.

Be a first contact point to internal and external customer on quality Issue.

Coordinate the Quality issue between customers and Daehan Solution Georgia

Keep the quality information for further improvement.

External quality factor improvement / Internal quality factor improvement

5Star customer audit support and control for KIA Georgia plant

External index improvement for IQS

Accomplishments:

2013 KIA Excellent Supplier Award achieve.

2013, 2014 TS16949 / ISO14001 Certification achieve

External quality index improvement from 157PPM to 15 PPM

Internal quality index improvement from 2,287PPM to 112 PPM

5Star grade improvement from 1Star to 4Star as Hyundai automotive certification

Successful launching for XMA F/L and QF F/L Vehicle Project.

Delphi Korea June. 2004 ~ December. 2012

ECU & EDS Connector Design Assistant manager / Packard Division Quality Manager

Main Item: ECU Device & EDS Connector / Electric Connector / Pin Header

Responsibilities:

Support resolution of Product Quality to assist customer for product quality problems.

Six Sigma deployment champion of Delphi Korea DCS (Delphi Connection System)

Be responsible for TS16949/ISO14001 certification acquisition.

Be responsible for DCS (Delphi Connection System) design and product improvement.

Be responsible for GM 154Way Engine ECU connector (Korea Delphi)

Be responsible for Wire Harness customer (Kyungshin, Yura) support.

Be responsible for Mobis ABS/ESP connector issue.

Be responsible for Mando Hella business.

Initiate tool modification for quality/cost reduction.

Support Sales team with component engineering capability

Maintain drawing, validation, engineering change and TRA

Be a first contact point to the internal and external customer on quality Issue

Coordinate the Quality issue between customers and DCS manufacturing team

Keep the quality information for further improvement.

ECU Product Development

Pin-Header & subsystem product development

Product Analysis with MOLDFLOW & ANSYS

Be responsible for DCS design and product improvement.

Initiate tool modification for quality/cost improvement.

Support Sales team with component engineering capability

Global PDS system Asia Champion

Accomplishments:

2008 excellent employee award

2011 excellent employee award

2012 Delphi Global Quality Silver award as an excellent employee

Six-Sigma Delphi Korea Champion nominated.

Six-Sigma Re-certification

TS16949 / ISO14001 certificate from TUV Korea in 2012

Green Car (Electric Vehicle) Forum attendance & support by Delphi Korea representative for business: 2010Y

-Involve to a total 8th conference for Delphi EV business.

Successful issue solved with Delphi EEDS (Electronic Electric Distribution System) team for 154Way Engine ECU Connector

Successful issue solved with Delphi EEDS (Electronic Electric Distribution System) team for Lamda 198Way Engine ECU Connector

Successful issue solved for Mobis ABS/ESP connector issue.

Kyungshin Lear / Yura (Harness customer) quality issue support and solved.

2007 excellent employee award (Tour Greece with global award team in October. 2007)

Hyundai FPC connector Development for Hyundai 8 gear shift with Yura: 2007

MANDO MGH-60 ABS/ESP Module Development : 2007 ~ 2008

MANDO EPB Module Development: 2007~2008

MOBIS MDPS Module Development: 2007~2008

MOBIS Side Impact Sensor Product Development: 2008

MOBIS EPB Product Development: 2007

LG FAKRA 28W Pin-Header Development: 2007

SSANGYONG 154W ECU connector Development: 2007

SSNAGYONG 32W/48W connector Development: 2007

MOBIS ESP Housing Product Development: 2006

MANDO MGH-25 ESP, MGH-40 ABS/ESP Module Development : 2004 ~ 2007

PPAP Approval support & control for solenoid coil development for MGH-60 ABS module: 2007

PPAP Approval support & control for 040 TAB terminal development for LG FAKRA 28W header: 2007

PDS system training as PDS ASIA champion: 80 persons in 2007

PPAP Approval support & control for solenoid coil development for MGH-60 ABS module: 2007

PPAP Approval support & control for 040 TAB terminal development for LG FAKRA 28W header: 2007

BIOSYS (KOSDA Q listed) Oct. 1999 ~ April. 2004

Laboratory Researcher / Product Design Engineer / Mechanical Design Engineer

Main Item: Patient Monitor, Fetal Monitor

Responsibilities:

Medical Patient Monitor Development

Medical Fetal Monitor Development

Mold Tool Supplier Control for Product Development

Accomplishments:

HANDHELD OX-Meter Fetal Monitor Development: 2003 ~ 2004

BPM-700 Patient Monitor Design Change & Improvement : 2003

BFM-800 Fetal Monitor Design Improvement : 2003

BPM-200 Patient Monitor Design Improvement : 2003

BFD-100 Fetal Monitor Design Change & Improvement : 2003

IFM-100 Fetal Monitor Design Change & Improvement : 2003

IFM-500 Fetal Monitor Design Change & Improvement : 2003

MATRIX Design Change & Improvement : 2003

EDUCATION

Master’s degree in mechanical engineering from Dongkuk University, Seoul: Aug. 1997

Bachelor’s degree in Naval Architecture Engineering from INHA University, Inchon: Feb.1993

TECHNICAL SKILLS

Design tool skills:

- Pro-Engineer (PTC Creo Parametric), AUTOCAD

Training course completed:

- UG NX 3.0 Basic course

- Pro-E Basic, Advance, Drawing, Surface, Sheet metal, Top down, Analysis course

- Pro-E Wildfire 2.0 update course

- PDS System 6weeks course

- 3D touch measurement training course.

- Moldflow Plastic Insight 6.0

- ANSYS Design Space Basic training course.

OA skills:

- Strong PC skills in MS-Word, MS-PowerPoint, MS-Excel.

Language skill:

- Above middle level in speaking English.

Etc. skill:

- Nikon Photograph Technical course: for countermeasure report.

Military Service:

- Honorably discharged as Artillery officer from Korean Army as R.O.T.C. (Mar. 1993 ~ Jun. 1999)

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