Customer Service Summer Camp

Winston R. Smith

Queens, New York *************************@*****.*** 347- 353-3788

Outgoing Professional Positive Attitude Trust-worthy PROFESSIONAL SUMMARY

Motivated and driven professional who is experienced in delivering a high level of customer service. Skilled at being a team player, working well under pressure, with attention to detail. Looking to explore career opportunities that will allow me to expand on my ability to assist others in a big way. Pursuing customer focused positions are preferred, especially ones that allow the ability to interact with the general public. AREAS OF EXPERTISE

Communication (written and verbal) Marketing & Promotions Customer Service/Management Attention to detail Coordination Punctual Accurate Dedicated WORK EXPERIENCE

Merchandiser November 2019- Present

Western Beef Supermarket -Queens, New York

● Inspect merchandise for quality and arrange for proper display location on floor.

● Monitor inventory levels and ensure adequate stock in product displays on the sales floor.

● Verify products at correct locations in proper quantities.

● Answer customer questions regarding store merchandise, department information and pricing.

Busser July 2019-October 2019

The Door Restaurant- Queens, New York

● Worked quickly, communicated effectively with other staff and always looked for better ways of completing tasks, to improve productivity, and kept tables ready for incoming guests.

● Transported dirty utensils, dishes and trays to the kitchen, to help the team stay on top of our game.

● Developed excellent relationships with managers and fellow team members, to support team success and a positive work environment.

● Worked well in diverse team settings by partnering with others, to complete tasks, and accomplish goals.

EDUCATION

● Leidecker Institute Chicago: (Certificate) Neuro-Subliminal Communication, 2006

● University of Chicago: (Certificate)Writing & Delivering Forceful Oral Presentations Grade A, 2006

● DePaul University’s Kellstadt Marketing Center: (Certificate) Effective Presentation & Communication Skills, 2006

HONORS/AWARDS

● Recognised by Jamaica Cultural Development Commission (JCDC) for invaluable contributions to Jamaica’s Emancipation and Independence Celebrations (2008)

● Presented with Award for Most Consistent Festival Queen Trainer from JCDC (2012, 2016)

● Awarded Honorary Presenter - Tourism Product Development Company (TPDCO) for Best Individual Presenter at Team Jamaica training final presentations (2012)

● Third place winner, and awarded 'best personality' sectional prize in, "The Ideal Man- Man '97". (National male personality contest-Jamaica) (1997) Accomplishments

● Played werewolf [extra] in motion picture “Popcorn” (1982)

● Played medical student [extra] in Lorimar’s Going to Extremes...an ABC top-rated TV mini-series (1989)

● Produced successful theatrical productions

● Provided extensive public speaking training for NWC’s corporate, managerial staffers

● Conduct freelance public speaking seminars Island-wide

● Conducted communications training for nurses at the Port Maria Hospital

● Speech & Diction trainer Miss Cayman Islands Beauty Pageant

● Speech & Diction trainer for other top local and offshore pageants & finalists

● Speech & Communication facilitator summer camp, Cayman Islands

● Finalist in, "Man Hunt Jamaica- Male of the Year '99" (national modeling competition)

● Operated [five] 5-bedroom personal Airbnb [2008-2011]

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