Customer Service Sales Executive
Resume:
JESSE J
SERPONE
J
S NYC, NY *****,
*********@*****.***
PROFESSIONAL SUMMARY
Market-savvy Sales Executive offering operations management expertise and successful background driving sales success. Manage sales effectively from initial planning stages through deployment and customer service. Administer all back-end functions to keep team on-task and highly effective. SKILLS
• Team Management • Price structuring • Sales coordination
• Customer relations • Cultural awareness
EXPERIENCE
Managing Director Global Sales North America May 2003 - March 2022 Japan Airlines NYC, NY
Developed and managed a global sales team for North America to increase sales and market share with top fortune 500 corporations and mega agencies like American Express
•
• Worked with marketing to developed and support multi-channel advertising campaigns
• Focused sales and marketing efforts on current customer preferences and travel needs: corporate and leisure
• Developed and controlled sales programs through sales team and training initiatives
• Promoted travel programs and product knowledge at conferences and workshops
• Maximized ROI via targeted promotions and value-drivin travel programs EDUCATION
Bachelor of Science and Liberal Arts - Marketing
Arixona State University, Tempe, AZ
• Graduated cum laude
• Graduated with 3.7 GPA
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