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District Manager Customer Service

Location:
Ocala, FL
Salary:
Neg
Posted:
March 12, 2023

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Resume:

Kenneth Boyce

Jacksonville, FL *****

advu2u@r.postjobfree.com

+1-904-***-****

Dedicated Professional Manager with over 25 + years, experience as District Manager and Director of Operations. Seeking a position where I can maximize my knowledge and skills in operations, training, budgeting, marketing, sales growth, profit, staffing, and QA

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

District manager

Land of Sun /Arbys - Gainesville, FL

August 2021 to June 2022

Recruiting managers \ training and training follow up / food cost and labor controls/ analyze p&l and review and teach manages/ marketing/ pricing/ maintenance/ cash and labor audits / food safety assessments/ proctor serve safe / onboarding of all employees/ training new product roll outs District Manager

Hardees / Capstone Restaurants - Valdosta, GA

April 2016 to July 2021

Responsible for 8 restaurants/ recruiting managers/ coordinate trading and weekly follow ups/ food cost / labor/ marketing / maintenance/ assessments / food safety/ proctor serve safe/ onboarding managers District Manager

Phase Three Star LLC Hardees - Tampa, FL

February 2014 to April 2016

Responsible for 9 restaurants/ food cost control / labor cost/ recruiting managers/ marketing / follow up on training with new hires/ onboarding managers/ maintenance/ training new product roll outs District Manager

Rosenfield Restaurants \ Hardees - Marianna, FL

January 2012 to February 2014

Responsible for 6 restaurants/ recruiting managers / sales increase/ food and labor cost / marketing/ maintenance/ proctor serve safe test/ assessments/ food safety/ new product roll out District Manager/ consultant

Hardee's Food Systems - Jacksonville, FL

January 2001 to January 2012

Responsible for 8 tot 10 restaurants/ food cost/ labor controls/ recruiting / assessments/ maintenance Also 3 years of this I was a consultant for their dual brand Red Burrito Hardee/ converting stores to dual brand training/ consultant wit( brand

Education

High school or equivalent in Business Administration College of Albermarle - Elizabeth City, NC

August 1976 to May 1977

High school or equivalent

Hamburger University

Skills

• Coordinate multiple operation and projects simultaneously. Execute goals and objectives for the organization. Financial goals. Quality and inventory control. HR functions- Talent acquisitions, success planning, effective communication at all levels, including executive leadership.DM of the, 2017, and 3rd place 2018. District was the highest overall avg in company and 1 restaurant had the highest over score in company with 5 perfect stores in 2 years

• Coordinate multiple operations and projects simultaneously

• Accomplishing Goals and Objectives in Team Leadership Position

• Exceeded Financial Goals

• Encouraging and Motivating Others

• Quality Control

• Inventory Control

• Problem resolution

• Recruiting, Training and general human resources functions

• Ability coordinate and implement projects simultaneously to insure timely completion

• Set up and effectively utilize policies and procedures

• Goal Orientated

• Dedicated to achieving company and personal goals

• Proven ability to meet and exceed expectations

• Ability to effectively communicate with individuals at all levels

• Labor Cost Analysis

• Profit & Loss

• Management

• Strategic Planning

• Logistics

• Store management

• Human resources management

• Team management

• Negotiation

• Financial acumen

• Leadership

• Communication skills

• Customer service

• Crisis management

Certifications and Licenses

ServSafe



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