Director Program Management

TIE COLEMAN-HALL

P 757-***-**** E ******.****@*******.*** L Suffolk, VA 23435

PROFESSIONAL SUMMARY

Accomplished Project & Program Management professional with 20+ years successfully driving projects from concept to completion for Fortune 500 firms, as well as Federal Government agencies. Achieved exceptional business results across a broad scope of industries – Healthcare, IT, Marketing & Event Planning, and Human Resources. Enlightened Visionary leader, equally adept at employing a coaching leadership style to identify the best in teams as well as executing strategic decisions with discernment. Embrace a diverse, engaged and inclusive team dynamics for positive and healthy work culture. Successful in building high performing, remote and cross-functional teams – both direct reports and independent contributor.

KEY SKILLS

Project & Program Management

Change Management

Corporate & Academia Education

EDUCATION

Master of Science Degree, Business

and Information Management

Central Michigan University

Lansing, MI

Bachelor of Science Degree, Sociology

and Rehabilitation Services

Virginia Commonwealth University

Richmond, VA

SKILLS & KNOWLEDGE

MS Project

Process Improvement

Change Management

Team Building

Proposal Management

Advanced skills in SharePoint

Association of Proposal

Management Professionals (APMP)

Membership

Project Management Institute

(PMI) Member

PROJECT & PROGRAM MANAGEMENT

Formally trained and experienced in managing projects based on PMI PMBOK methodology.

Knowledge and experience with personnel policy and procedure, including federal and state laws pertaining to employment practices. Developed effective working relationships with recruitment agencies, technical schools, and other sources.

Manage projects risk and issues with risk analysis and mitigation plans to ensure project meets schedule. Developed and managed reports and metrics to monitor the critical path and slippages requiring mitigation.

Managed budget expenditures; evaluated program funding plans and their execution; and identified actual or potential problem areas with the program.

Experienced in Product Launch and Product Marketing for products and programs. Design and implemented marketing strategic plans for eBusiness applications.

Experienced in managing public relations campaigns and events including planning, developing a marketing strategy, press releases, management and development of print, social media, digital marketing and grass root mediums.

Provide financial analysis, account reconciliation and operational accounting support for a variety of programs. Coordinate, analyze and assist in the preparation of budgeting and forecasting projects.

Monitor and track compliance to standards for Scope and Change Management; Budget and Cost Management; Resource Management and Quality Management.

Page 2

EMPLOYMENT HISTORY

Anthem, Inc. – Norfolk, VA 2011 to Present

Director Program/Project Management – Business Development Manage the Proposals, Production & Process team for Medicaid RFP/RFI. Manage the full life cycle of the production phase of proposals, desktop publishing and development of the final proposal for submission. Develop and manage the SharePoint sites for proposal review process and document repository. Manage a multidisciplinary team of Project Managers, Proposal Production Specialist and Graphic Designers.

Business Change Director – Program Integrity

Manage vendor implementation projects for prepay and post-pay audits. Managed the Project Portfolio & Prioritization for Vendor Management and CoC projects. Initiative Owner for Transformation projects. Completes WAVE training and ensure weekly reports are updated, milestones and KPIs are monitored. Business Change Manager, Sr. – Disease Management

Manage Medicaid implementation projects for new markets, expansions and contract amendments for the Disease Management and Centralized Care Unit. Reviewed new contracts, amendments to ensure the DMCCU met the state requirements. Prepare documents for state readiness review presentations. Partnered with department management to identify and implement disease management and wellness projects and programs that support contract requirements and department goals. Liaise for department leaders, project resources and internal business partners to facilitate results and ensure business expectations are being met per state requirements. Create and communicate project status to Executive Management.

Program Manager

Office of the Assistant Secretary of Defense

LLH & Associates – Pentagon (2008 to 2010)

Manage the Network Operations and Web Applications Development for the Office of the Assistant Secretary of Defense for the office of Public Affairs. Manage the full life cycle of application development, managing and mitigating project risk, issues, and critical success factors. Ensured projects meet agreed schedule and within budget using the PMI PMBOK methodology. Document and communicate project statuses with Executive Management using MS SharePoint. Manage the day-to-day operation of the Network Operations and helpdesk for 200 end-users for both PCs and Macintosh systems. Managed the implementation and documentation for the DIACAP for web application servers. Lead the deployment of IBM Blade servers. Monitor information assurance compliance for Public Affairs. Responsible for a team of 20 direct reports and sub-contractors. Conduct annual performance appraisals. Responsible for enhancing the Operations and Applications managers’ project management skills through training, one-on-one sessions, and professional development plans.

Associate Director of Administration,

Unique Imaging Solutions – Hampton, VA (2007 to 2009) Responsible for managing professional medical staff of 15 healthcare associates. Manage full life cycle for marketing, web design and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) process improvements projects. Assisted CEO with implementing continuous improvement and evolution of project methods and processes to address patient care process improvement for ambulatory healthcare facility. Conducted quarterly performance appraisals - responsible for managing training and professional development. Managed the marketing campaigns for healthcare prevention to at-risk individuals and special populations.

Contact this candidate