Sales Associate

Enthusiastic individual with superior

skills in working in both team-based

and independent capacities. Bringing

strong work ethic and excellent

organizational skills to any setting.

Excited to begin new challenge with

successful team.

Quality assurance authority

Health and safety compliance

Inventory management

Strategic thinker

Master scheduling

Communications

Administrative support

Relationship development

Customer service

Studying For BS in Strategic

Communications

Regent University

Virginia Beach, VA,

Expected in 2022

69 hours completed

Currently, I am a Junior at Regent

University, and studying for my

Bachelors in Strategic Communications.

Fairway Windows Of Richmond LLC

Assistant Sales Manager Virginia Beach, VA 08/2019 to Current

Established action plans for team members and helped each person attain objectives.

Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new

promotions.

Oversaw inventory purchases and sales contracts to keep records current and compliant.

Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.

Helped sales professionals finalize customer sales and handled escalated concerns.

Worked closely with Sales managers, using persuasive communication skills and customer relations expertise to close deals with new clients.

Oversaw office operations and maintained store compliance. Opened and closed store, set up registers and secured cash. Authored timely and detailed and daily reports to facilitate strategic decision-making for all areas of operations. Cemented strategic sales channels with Richmond-area partners, increasing territory 100% weekly.

Sandbridge Realty

House Cleaner Virginia Beach, VA 05/2009 to Current Sanitized bathrooms, kitchens and other germ-prone areas. Worked with speed and efficiency to meet all job

requirements.

Cleaned windows, walls, decor and appliances.

Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces. Changed and laundered sheets, removing stains by using stain fighting enzymes in cleaner to restore all linens to pristine condition.

Moved beds, sofas and heavy furniture to wipe down Leslie

Abiyyah

M. *****.**************@*****.***

C. 804-***-****

Virginia Beach, VA 23456

Summary

Skills

Education and Training

Experience

LA

baseboards and alleviate dust and dirt from hard-to-reach areas.

Interacted pleasantly with clients and patrons when performing daily duties.

Requested maintenance orders to fix non-working equipment and address any room damage.

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

Provided deep cleaning services for areas in need of additional sanitation.

Organized supplies for efficient use based on expected customer needs.

Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers. Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions. Responded to guest requests for linens and house hold items quickly, which increased patron satisfaction rates by 100% on company scorecards.

Savor The Olive

Retail Sales Associate Virginia Beach, VA 08/2017 to 01/2018

Worked with off-site locations to find desired items for customers.

Bagged, wrapped and packaged purchases according to customer needs.

Generated brand awareness and positive product impressions to increase sales.

Initiated friendly conversation with each customer to determine level of assistance required.

Maintained current store, product and promotional

knowledge to drive consistent sales.

Drove sales by effectively up-selling and cross-selling products to maximize profitability.

Assisted average of 15-25 customers per day in finding or selecting items.

Promoted brand through event marketing, demonstrations and sales.

Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Managed cash register operations using POS system including processing sales and returns.

Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit. Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Merritt Construction Management

Personal House Assistant Virginia Beach, VA 08/2015 to 07/2017

Organized supplies for efficient use based on expected customer needs.

Supplied guests with extra towels and toiletries when requested.

Assembled complimentary gift baskets and champagne to greet new guests upon arrival.

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

Stocked toilet tissue and paper towels, as well as other restroom supplies.

Interacted pleasantly with clients and patrons when performing daily duties.

Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.

Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.

Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.

Maintained House supplies inventory by checking stock and ordering new supplies as needed.

Earned reputation for good attendance and hard work. Worked closely with Owner of the property to deliver project requirements, develop solutions and meet deadlines. Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.

Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.

Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.

Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property

management.

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