Dakita Bailey

Lancaster, SC *****

advty0@r.postjobfree.com

+1-803-***-****

Authorized to work in the US for any employer

Work Experience

Senior consumer loan specialist

Republic Finance - Lancaster, SC

June 2019 to Present

• Provide excellent customer service by assisting customers with account information

• Processing and booking loan applications, up sale and taking inbound and outbound calls

• Handling underwriting for approved and turned down applications

• Process payments via cash, card, money order, check, and e-check Consumer Loan Specialist

National Finance - Lancaster, SC

January 2018 to May 2019

• Provided excellent customer service by assisting customers with account information

• Processed and booking loan applications and taking inbound and outbound calls

• Handled underwriting for approved and turned down applications

• Processed payments via cash, card, money order, check, and e-check

• Handled Bank deposits and change orders

Shift Supervisor

Dollar General - Lancaster, SC

May 2015 to January 2018

• Provided great customer service by greeting customers and assisting them with complaints

• Received payments for merchandise via cash, check, cards and vouchers.

• Made deposits and change orders on a Daily basis Assistant Manager

CVS Health Retail - Lancaster, SC

October 2013 to May 2015

• Instruct 8-10 employees on task to complete on a Daily basis, print of daily paperwork

• Provided assistance in the pharmacy when needed

• Provided great customer service by greeting customers and assisting them with complaints

• Received payments for merchandise via cash, check, cards and vouchers.

• Made deposits and change orders on a Daily basis, open and closed store. Education

Associate's degree in Business Management

USC Lancaster - Lancaster, SC

August 2013 to May 2016

High school diploma in Psychology

Lancaster High School - Lancaster, SC

August 2009 to May 2013

Skills

• CRM Software

• Business Development

• Account Management

• Mircrosoft office suite

• Management

• Telephone technique

• Communication skills

• Active listener

• Retail Management

• Sales Management

• Cold Calling

• Negotiation

• B2B Sales

• Salesforce

• Underwriting (5 years)

• Financial analysis (5 years)

• Documentation review

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