Wheelchair Agent Service
Resume:
Ketsia Nozil
Cabin Service Agent
Brooklyn, NY **212
***********@*****.***
I am a Hard working individual which possess the knowledge and skills to quickly adapt. Trained and experienced in resolving customer complaints 3+ years of experience. Passionate about improving the quality of people's lifestyles through
unsurpassed Customer care and services.
Authorized to work in the US for any employer
Work Experience
Cabin Service Agent
Prosegur Services
January 2020 to Present
• Responsible for performing safety inspections of assigned aircraft systems.
• Completes all cleaning activities by using approved liquids and cleaning tools.
• Offers a thorough cleaning of the cabin area on a daily basis.
• Handles cleaning of the lavatories and responsible for vacating trash.
• Vacuums the aircraft floors and wipes down and sanitize area.
• Stock aircraft cabin interiors for flights with equipment and supplies If needed.
•
Home Health Aide
Community Home Health Care - Hollywood, FL
January 2010 to Present
• Providing health care services in patients residences
• Performing domestic and household tasks
• Transporting and accompanying patients to doctors office or to hospital
• Provide health care services in patients residences
• Perform domestic and household tasks
• Transport and accompany patients to doctors office or to hospital
• Administer simple prescribed medications
• Assist with clients personal care activities
• Monitor patients (vital signs, temperature, respiration, etc) and report on their condition
• Maintain patients care records and document provided services
• Assist patients with mobility and physical therapies/exercises
• Instruct and counsel patients and families on diet and exercise
• Collect routine specimens
• Provide companionship and basic emotional or psychological support Wheelchair Agent
Grupo EULEN - United States
January 2016 to January 2019
• Assisting and transporting passengers that need special assistance to and from their assigned gate or other airport location in a friendly, courteous and timely manner.
• Inspection Service) area.
• Safely lifts special needs passengers up/down stairs, seats of aircraft and in/out of wheelchairs.
• Assist with transporting mobility impaired passengers Assist passengers with completing documentation in order to be processed by US Customs.
• Reads appropriate paperwork to identify name, international flight information, date and special service request details to ensure special needs passengers are taken to the correct gate destination.
• Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
• Reads the airport monitors to determine arrival and departure information and arranges gate for incoming passengers who need special assistance.
• Greets passengers in a friendly and courteous manner.
• Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers.
• Communicates instructions and special services to gate agent or other personnel for passengers with special needs.
• Gathers wheelchairs in the concourse and returns them to the staging area for use.
• May assist in arranging ground transportation.
• Ensure all mobility impaired passengers are given adequate service.
• Coordinate between Wheelchair Staff and Baggage porter provider.
• Transport passengers out of Customs area to the meet and greet lobby area. (located at arrival level)
• Transport passengers to their connecting flights/terminals when appropriate. Education
High school diploma
Gerard gourges - Haiti
October 2000 to June 2002
Skills
• Cleaning Experience
• Leadership
• Home Health Aid (3 years)
• Patient Care
• Caregiving
• Home Care
• Hospitality (10+ years)
Languages
• English, Creole, French - Fluent
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