Bess Taylor
Phone # 403-***-****
Email Address *****@*******.***
IN CONFIDENCE
Dear Sir/Madam:
Re: Employment Please find attached a copy of my resume for your review and consideration for this position you have available within your organization.
I am looking for a long term future position where I can use my skills and succeed in a team environment. Dedication, discipline, and loyalty are some of my best qualities, as well as being very career oriented. I look forward to hearing from you at your earliest convenience, would you feel my qualifications and /or attributes would be a welcome addition within your environment. Sincerely,
Bess Taylor
HIGHLIGHTS AND QUALIFICATIONS
● Positive attitude, motivated and career oriented.
● Outstanding interpersonal communication and organizational skills.
● Great team player and thrives in a fast paced work environment.
● Strong problem solving, critical thinking, conflict resolution and team building skills.
● Ability to maintain strict confidentiality and use appropriate discretion.
● Hardworking and enthusiastic with the ability to anticipate, assess and adapt to rapidly changing priorities in stressful situations.
● Proactive in building a collaborative environment to establish relationships, make connections, build trust and establish a strong foundation with staff and stakeholders for future success. DEMONSTRATED SKILLS
OFFICE
● Trained in MS Office 2010
● Outlook
● POS systems
● ProServe
● Demonstrated an excellent telephone manner
● Developed a solid understanding of the techniques and tools needed in a modern setting MANAGEMENT
● Follow rules and regulations to ensure business complied with set standards
● Collected and recorded payments
● Trained staff members to be a responsible, and active team player
● Hard working and enthusiastic with the ability to anticipate, assess and adapt to rapidly changing priorities in stressful situations.
CUSTOMER SERVICE/COMMUNICATION
● Exceeded customer expectations
● Handled questions and complaints
● Advertised services
● Communicated well with all ages
● Apply diplomacy and tact when dealing with customer issues
● Establish rapport with new and repeat clients
● Resolve customer concerns efficiently
EDUCATION AND TRAINING
Legal Administrative Assistant program 2014 -2015
Academy of Learning Career College
Medicine Hat, Alberta
High School diploma (GED) 2012
Medicine Hat College
Medicine Hat, Alberta
WORK HISTORY
Dots Discount Clothing Store
Sales Representative 2012 -- 2022
Humpties Family Restaurant
Server 2021 -- 2022
Medicine Hat Accident Support Services 2020 -- 2021 Counselor
Van Kappel International Inc 2017 -- 2018
Office Administration
Ricky's All Day Bar and Grill
Server 2015 -- 2020
Perkins Family Restaurant 2001 -- 2015
Server / Certified Trainer
HOBBIES AND INTERESTS
Bike riding, walking, yoga, cooking, baking
REFERENCES
Blue Glauser
Manager at Dots
Katherine Raneses
Owner Operator Humpties
Other references upon request