Data Entry Administrative Assistant
Resume:
Angela Sweet
******.*****.****@*****.***
SUMMARY OF QUALIFICATIONS
● Professional Administrative Assistant and Medical Receptionist with over 10 years’ experience
● Strong verbal and written communication; works well independently and as team member
● Customer service and advanced medical technology skills
PROFESSIONAL EXPERIENCE
Administrative
● Utilize various medical programs including EPIC, ALLSCRIPTS, Centricity, Encircle and MYSIS
Tiger for insurance, scheduling, and payments.
● Verify insurance on-line and via phone for prior authorizations, payments, balances, and past due
accounts.
● Process payments at the time of service and on the phone.
● Schedule up to 30 medical appointments per day while responding to a multi-line phone system
and transferring calls to Triage, Insurance, and Nurses.
● Assist with Human Resource duties such as new hire orientations, data entry, and licensure
updates for medical personnel.
● Serve as a liaison between patients an(d hospitals to arrange for in and outpatient procedures,
including tests, and surgeries.
● Manage the schedules for up to 30 clients needing weekly home care services including
medication administration, personal hygiene, and nutrition
Receptionist
● Manage up to a 10-line phone system, responding to up to 75 phone calls per day.
● Represent the office by cordially greeting up to 100 patients on the busiest days and handling any
questions or concerns.
● Communicate with seven doctors’ clients to keep them informed of schedules and reschedule as
necessary, while reducing client’s frustrations by providing great customer service.
● Remain professional, flexible, and calm during chaotic times.
● Receive and distribute incoming mail, packages, and faxes.
● Open and close office on a regular and timely basis.
WORK EXPERIENCE
PSR Denver Heart and Vascular Denver, CO 09/2021- Present
PSR Proliance Orthopedics Bellevue, WA 06/2019-06/2020
PSR Swedish Medical Center Seattle, WA 07/2017 - 02/2019
Receptionist Bone & Joint Surgery Clinic Raleigh, NC 09/2015 - 12/2016
MA
RECEPTIONIST
ADM ASST/SCHEDULE
COORDINATOR
RECEPTIONIST
RECEPTIONIST
PT ACCESS TECH
Leesville Internal Medicine
Cape Fear Pediatrics
Nursing Services
Family Care Services
Dr Joel Norris, ENT office
St Francis Medical Center
Raleigh, NC
Wilmington, NC
E Hartford, CT
W Monroe, La
W Monroe, La
Monroe, La
01/2015 - 05/2015
07/2013 – 12/2014
01/2012 – 05/2013
09/2008 – 05/2010
01/2005 – 05/2007
01/2003 – 12/2004
EDUCATION/CERTIFICATES
● Associate’s Degree - Occupational Studies (Medical Assistant)
Career Technical College - Monroe, LA
● High School Diploma - West Monroe High School
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