Angela Sweet

318-***-****

advtve@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

● Professional Administrative Assistant and Medical Receptionist with over 10 years’ experience

● Strong verbal and written communication; works well independently and as team member

● Customer service and advanced medical technology skills

PROFESSIONAL EXPERIENCE

Administrative

● Utilize various medical programs including EPIC, ALLSCRIPTS, Centricity, Encircle and MYSIS

Tiger for insurance, scheduling, and payments.

● Verify insurance on-line and via phone for prior authorizations, payments, balances, and past due

accounts.

● Process payments at the time of service and on the phone.

● Schedule up to 30 medical appointments per day while responding to a multi-line phone system

and transferring calls to Triage, Insurance, and Nurses.

● Assist with Human Resource duties such as new hire orientations, data entry, and licensure

updates for medical personnel.

● Serve as a liaison between patients an(d hospitals to arrange for in and outpatient procedures,

including tests, and surgeries.

● Manage the schedules for up to 30 clients needing weekly home care services including

medication administration, personal hygiene, and nutrition

Receptionist

● Manage up to a 10-line phone system, responding to up to 75 phone calls per day.

● Represent the office by cordially greeting up to 100 patients on the busiest days and handling any

questions or concerns.

● Communicate with seven doctors’ clients to keep them informed of schedules and reschedule as

necessary, while reducing client’s frustrations by providing great customer service.

● Remain professional, flexible, and calm during chaotic times.

● Receive and distribute incoming mail, packages, and faxes.

● Open and close office on a regular and timely basis.

WORK EXPERIENCE

PSR Denver Heart and Vascular Denver, CO 09/2021- Present

PSR Proliance Orthopedics Bellevue, WA 06/2019-06/2020

PSR Swedish Medical Center Seattle, WA 07/2017 - 02/2019

Receptionist Bone & Joint Surgery Clinic Raleigh, NC 09/2015 - 12/2016

MA

RECEPTIONIST

ADM ASST/SCHEDULE

COORDINATOR

RECEPTIONIST

RECEPTIONIST

PT ACCESS TECH

Leesville Internal Medicine

Cape Fear Pediatrics

Nursing Services

Family Care Services

Dr Joel Norris, ENT office

St Francis Medical Center

Raleigh, NC

Wilmington, NC

E Hartford, CT

W Monroe, La

W Monroe, La

Monroe, La

01/2015 - 05/2015

07/2013 – 12/2014

01/2012 – 05/2013

09/2008 – 05/2010

01/2005 – 05/2007

01/2003 – 12/2004

EDUCATION/CERTIFICATES

● Associate’s Degree - Occupational Studies (Medical Assistant)

Career Technical College - Monroe, LA

● High School Diploma - West Monroe High School

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