Sales Manager Customer Care

Rich Pond

Mobile: 813-***-****

Goal:

To re-enter the workforce with a local growing company. I offer years of sales, customer care, project management and hands-on work experiences from years with large multinational corporations and start-ups. In addition, I’ve gained valuable retail-level customer interaction experience as a local small business owner. I tried being semi-retired but wish to be back at work. Current Work Experience

Owner CrossFit Apogee, Gibsonton, FL

A CrossFit gym delivering 6 group fitness classes a day. Owner CrossFit Apogee since 2019. Gym delivers 6 group fitness classes daily with a staff of around 10 coaches.

Previous Work Experience

1988-2014

Telecommunications Industry - various multi-national corporations and technology/software start-ups.

Companies:

AT&T Network Systems (1988-1998)

Lucent Technologies (1998-2002)

Siemens Corporation

Comverse Technologies

Optimi Corporation

Cerion Inc

Amdocs Corporation

Henkels & McCoy

Roles :

Majority of time spent in corporate sales as both individual contributor and management, selling wireless network technology to AT&T, Verizon, Spectrum, Charter and other service providers. I worked in sales leadership roles where my years of customer relationships were utilized to secure large strategic sales for national deployments. After leaving the larger corporations, I began building and leading customer facing organizations selling and delivering large projects and national deployments to AT&T for small technology software start-ups. Major Roles: Technical Consultant, Project Manager, Sales Manager, General Manager, Sales VP.

Education:

Masters Business Administration, Stetson School of Management, Mercer University, Atlanta 1990 - 1993

BA - English, BA - History, East Carolina University (1988) Contact:

Rich Pond *********@********.*** Mobile: 813-***-**** Address: 214 Island Water Way, Apollo Beach, FL 33572

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