Front Desk /Social Services Worker Skills

Able to greet customers or clients and oversees registration & intake of all clients, Tolerance of heterosexism and LGBTQ-affirmative practice

Cultural competency, Anti-racism, Social work, Ethno-racial families, Diversity, Racism, great listener. Empathy, and genuine desire to help people

Answer office phone and assist callers as needed: take messages, return calls, update database to reflect arrivals or early dismissal of clients

Data entry numerical, or alphabetical, photocopy and fax letters

Receive and distribute deliveries, including internal and external mail

Keep the offices tidy and presentable, update policies and procedures

Kitchen Helper

Served food, beverages, or desserts to establishment's rules and regulations

Performed cleaning duties such as sweeping and mopping

Wrapped sandwiches, handled hot entrees, and desserts to customers specifications

Scrubbed and polished counters, cleaned glasses and dishes

Replenished foods to be prepared to meet customers as require

Brewed coffee and tea, and filled containers with requested beverages

Helped waitresses handle customers' orders

Cleaning Skills

Performed a variety of interior and exterior duties on a contractual basis for clients

Cleaned and sanitized bathrooms and refilled towel and paper dispensers

Provided general industrial cleaning duties including carpet cleaning vacuuming, and window cleaning

Collected and disposed of trash and other refuse in proper receptacles

Retail Clerk Ability

Kept storage areas and carts well-stocked, clean, and tidy

Determined proper storage methods, identification, and stock location

Packed and unpacked items to be stocked on shelves

Cooked food or prepared food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions

Served food, beverages, or desserts to public schools in such settings as lunchrooms, business or industrial establishments, and hotel rooms

Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts

Wrapped menu items such as sandwiches, hot entrees, and desserts for serving

Work History

Crew Member 2011 – 2013

Wendy’s Restaurant – Hamilton, ON

Community Services Worker 2009 – 2011

Hill Program – Group Home, Residential Care and supported housing

Education

Office Administration Studies – Mohawk College 2012

Social Services Worker Diploma – Mohawk College 2011

GED – Mohawk College 2010

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