Front Desk /Social Services Worker Skills
Able to greet customers or clients and oversees registration & intake of all clients, Tolerance of heterosexism and LGBTQ-affirmative practice
Cultural competency, Anti-racism, Social work, Ethno-racial families, Diversity, Racism, great listener. Empathy, and genuine desire to help people
Answer office phone and assist callers as needed: take messages, return calls, update database to reflect arrivals or early dismissal of clients
Data entry numerical, or alphabetical, photocopy and fax letters
Receive and distribute deliveries, including internal and external mail
Keep the offices tidy and presentable, update policies and procedures
Kitchen Helper
Served food, beverages, or desserts to establishment's rules and regulations
Performed cleaning duties such as sweeping and mopping
Wrapped sandwiches, handled hot entrees, and desserts to customers specifications
Scrubbed and polished counters, cleaned glasses and dishes
Replenished foods to be prepared to meet customers as require
Brewed coffee and tea, and filled containers with requested beverages
Helped waitresses handle customers' orders
Cleaning Skills
Performed a variety of interior and exterior duties on a contractual basis for clients
Cleaned and sanitized bathrooms and refilled towel and paper dispensers
Provided general industrial cleaning duties including carpet cleaning vacuuming, and window cleaning
Collected and disposed of trash and other refuse in proper receptacles
Retail Clerk Ability
Kept storage areas and carts well-stocked, clean, and tidy
Determined proper storage methods, identification, and stock location
Packed and unpacked items to be stocked on shelves
Cooked food or prepared food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions
Served food, beverages, or desserts to public schools in such settings as lunchrooms, business or industrial establishments, and hotel rooms
Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts
Wrapped menu items such as sandwiches, hot entrees, and desserts for serving
Work History
Crew Member 2011 – 2013
Wendy’s Restaurant – Hamilton, ON
Community Services Worker 2009 – 2011
Hill Program – Group Home, Residential Care and supported housing
Education
Office Administration Studies – Mohawk College 2012
Social Services Worker Diploma – Mohawk College 2011
GED – Mohawk College 2010