Program and Project Management
nManaged the process of initiating, planning, executing, controlling, and closing a project
nPartnered with project sponsors, stakeholders, and project teams to lead the definition of and evaluate technical/business requirements, define project scope, and objectives following methodology, policy, and procedures
nEstablished and managed project plans and schedules, tracked project milestones, managed and accounted for unforeseen delays, realigned schedules and expectations as needed to minimize the impact of change on project delivery
nDeveloped and implemented project communication plans; prepared and presented project documentation, including RACI matrix, status updates, and other reporting documents
nCreated, maintained, and managed program/project risks, actions, issues, and decisions (RAID) logs to identify, analyze, and respond to project risks
nManaged and appropriately escalated, delivery impediments, risks and issues including reaching out to the larger company network for impediment removal
nFacilitated the coordination of meetings and deliverables between project teams and business teams to foster better communication between the functions, ensuring cross-team coordination
nActed as an agile Project Manager with a focus on guiding the teams towards improving the way they work
nAssisted with developing project business case, budgets and ROI analysis
nMaintained project budgets and initiated Project Change Requests to track additional tasks and costs
nServed as a mentor/advisor/decision-maker to project managers for the program for issues related to governmental regulation, project quality, project risk, and safety
nWorked closely with the Program Executive Sponsor, Operating Committee, and Steering Committee to facilitate decisions necessary for delivery and to overcome barriers
Contract Program / Project Manager - Oct 2021 to present
Role: Project Manager
Localizations: USA
Implementation for Services Company - TX
Role: Program Manager
Localizations: Global
M&A Implementation for Hotel and Resort Company – FL
CherryRoad Technologies - Jan 2021 through Sep 2021
Role: Program Manager
Localizations: USA
Implementation for two School Districts – NC
Contract Project Manager - Aug 2020 through Dec 2020
Role: Project Manager
Localizations: USA
Apps Associates LLC - May 2019 through Aug 2020
Role: Project Manager
Localizations: USA
Implementation for Biopharmaceutical Company – Waltham, MA
Implementation for Retail Company – Houston, TX
Contract Project Manager - Dec 2018 through May 2019
Role: Project Manager
Localizations: USA
Implementation for National Healthcare Corporation – Los Angeles, CA
ArcLight Consulting LLC - Jan 2016 through Dec 2018
Role: Project Manager
Localizations: USA, Canada
Implementation for Canadian Retirement Corporation – Mississauga, ON
Implementation for Not-For-Profit Organization – Arlington, VA
Implementation for Private Professional Company – Seattle, WA
Implementation for Banking Corporation – NYC, NY
Implementation for Quality Assurance Corporation – Houston, TX
Implementation for Healthcare Corporation – NJ
Implementation for Manufacturing Corporation – Columbus, OH
Implementation for Law Firm – NYC, NY
IBM - Aug 2014 through Jan 2016
Role: Business Analyst
Localizations: USA, UK, Ireland, India, Bermuda
Implementation for Global Insurance Company – Stamford, CT
Drivestream Inc. - May 2014 through Jul 2014
Role: Business Analyst
Localizations: USA
Multiple Implementations – US
Motion HR LLC - Jul 2012 through Apr 2014
Role: Practice Manager, Project Manager
Localizations: USA, UK, France
Implementation for Global Health Company – Bethesda, MD
Implementation for Global Energy Company – Paris, France
Implementation for US Wholesale Sales and Distribution Company – San Diego, CA
Implementation for Global Medical Device Manufacturer – Boston, MA
Project Management and Business Analysis
nProvided best practice advice to optimize business process reengineering
nDesigned solutions and provided options to best meet business requirements
nManaged and worked RICEW components
nCreated project management deliverables using the project methodology
nProblem resolution by thinking innovatively to deliver an outstanding customer experience
nPrepared configuration documents and functional design documents
nLead meetings and discussions with IT and Business teams
nProvided functional consulting services by acting as subject matter expert. Lead business owners through the entire implementation lifecycle.
Contract Business Analyst - Jul 2011 through Jul 2012
Role: Business Analyst
Localizations: USA
Support for Natural Gas Liquids Processing, and Transportation – Houston, TX
Motion HR LLC - Apr 2010 through Aug 2011
Role: Business Analyst, Project Manager
Localizations: USA
Implementation for Oil and Gas Service Company - Houston, TX
Implementation for Manufacturing Company with multiple unions - Fort Worth, TX
Implementation for Energy Company – Sacramento, CA
Implementation for Commercial Mortgage and Real Estate Company - Dallas, TX
Cyberonics, Inc. - Sep 2005 through Mar 2010
Position: Director, HR Systems
Application Software: Oracle Global HR, Payroll, OAB, CWB
Localizations: USA, Belgium
Awards: Connector Award FY2007 Q1
Connector Award FY2008 Q4
Implementation and Post Implementation Support
nPerformed as Project Manager, HR/Benefits Lead and Product Knowledge Expert for Oracle HR, Payroll, OAB
nImplementation was on time and under budget
nDefined best practices for Cyberonics environment
nModified PTO accrual plan and payroll element FastFormulas
nCreated corporate bonus and common review plans utilizing Compensation Workbench
nCreated project management deliverables using Oracle’s Application Implementation Method (AIM)
nCreated ad-hoc queries using Oracle PL/SQL with Toad and SQL Developer
nPerformed knowledge transfer to HR, Benefit, Compensation, and Payroll team members
Strategic Member of Human Resources Department
nSupervised Payroll Manager and Payroll Administrator. Assumed Payroll Manager responsibilities following the departure of the Payroll Manager
nAs Health and Safety Officer, negotiated, created, and maintained the Blood-Borne Pathogen Program, updated the Health and Safety Program (HASP) manual
nReviewed benefit claims history and negotiated rates with benefits consultant and providers. Evaluated total costs to determine employee/employer split. Analyzed and implemented additional cost-saving health plans
nEvaluated 401k fund performance and provided recommendations to the Plan Trustees
nProvided signature authority for 401k plan modifications and employee withdrawals
nAssisted with the Human Resources/Payroll portion of the company Business Continuity Plan to ensure business critical processes continued without stoppage. In addition, assisted with the Disaster Recovery plan
nProvided data for auditors and filed 401k 5500s
nMaintained online repository for 401k documents
Ciber Enterprise Solutions - May 2004 through Sep 2005
Role: Business Analyst
Localizations: USA
Post Implementation Support for School District – Upper Marlboro, MD
Implementation for Credit Services Company – Costa Mesa, CA
Oracle Corporation - Jul 1996 through May 2004
Role: Business Analyst, Project Manager
Localizations: USA, Canada, France
Awards: Oracle QOOL Award – 2000
Implementation for Global Financial Services Provider – New York, NY
Implementation for Global Gas Compressor Manufacturer – Houston, TX
Implementation for Global Fast-Food Restaurant Company– Oak Brook, IL
Implementation for Natural Gas Liquids Processing, Transportation – Houston, TX
Implementation for Educational Company – Indianapolis, IN
Implementation for Offshore Oil/Gas Drilling Company – Houston, TX
Product Support for Manufacturing Company – Rapid City, SD
Implementation for Automotive Supply Company – Cleveland, OH
Implementation for Energy Company – Houston, TX
Integral Systems - May 1994 through Jun 1996
Role: Business Analyst
Localizations: Venezuela
Implementation for National Telephone Company - Caracas, Venezuela
Memorial Healthcare System - Oct 1983 through Apr 1994
Role: Business Analyst, Project Manager
Implementation and support for Healthcare System
John Garcia II CSM
Program/Project Manager
2016 to present focusing on Program and Project Management using a hybrid iterative approach.
1996-2016 Business analysis and Project Management using waterfall, hybrid, and agile SDLC models
Leadership Traits
Values – Loyal, committed, and trustworthy: there is a right way to do things and I always believe in doing the right things right
Command – Initiates and sets direction: Action oriented, I don’t need to wait and be told what to do or when to start
Adaptability – Flexible and agile: Highly flexible, I resolve problems and react well in unexpected situations
Relationship – Collaboration with others: I understand the concept “it takes a team to make things happen.”
Organizer – Organized and efficient: I’m able to quickly see what can be improved, your ability to translate big picture goals into manageable targets allows you to stay on track. As an effective project manager, I prioritize what needs to happen next
Experience Summary
Overall Experience – over 30 years of experience in the IT, HCM, and Project Management professions
IT Implementations – 16 implementations; 9 end-to-end and 7 additional modules
Project Management Tools – MS Project, SmartSheet
Taught Oracle Fast Formula classes for Oracle Education
Professional Achievements
Smartsheet Product Certified User Certificate earned - May-2020
Leading Teams and People University of Michigan Certificate earned - Jul-2018
Certified Scrum Master – May 2014
Cyberonics Connector Award
FY2007 Q1, FY2008 Q4
Oracle HR User Group Presentations
Oct. 2005, Apr. 2006, Nov. 2006
Oracle QOOL Award – 2000
Oracle HRMS Advanced Element and FastFormula - Jan 1999
Technical Contributor and Reviewer for Instructor and Student guides
Control Data Institute Certificate of Graduation earned - Apr-1981
PAST ROLES
Program Management
Project Management
Business Solution Architect
Director, HRIS
INDUSTRY EXPERIENCE
Healthcare
Hospitality
Retail
Manufacturing
Oil & Gas/Energy
Biotech
BUSINESS PROCESS and PROJECT MANAGEMENT
EXPERIENCE
HCM
ERP
EPM
CONTACT
INFORMATION
PHONE: 281-***-****
EMAIL:
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