Director of Business Process - Operations

Fabian A. Leni

361-***-**** ******.****@*******.***

OPERATIONS LEADERSHIP BUSINESS PROCESS OPTIMIZATION TEAM DEVELOPMENT Impactful and influential Operations & Organization Leader with proven experience helping my organization grow and thrive through process optimization and talent and team development. Excel at identifying and driving system and process improvements that positively impact performance, productivity, and the bottom line. Strong strategic thinker who thrives on collaborating with other leaders in shaping the vision, while also adept at leading others in the execution process of turning vision into reality and exceeding expectations. Passionate about helping individuals and teams identify and realize potential. Known as an empowering and inspiring leader and advocate who positively and significantly influences my organization, our people, and the customers we serve. CORE COMPETENCIES

Strategic Visioning

Operational Effectiveness

Process Optimization

P&L Management

Complex Problem Solving

Logistics Management

Organizational Leadership

Customer Relationships

Supplier/Vendor Management

Stakeholder Relationships

Continual Improvement Initiatives

Contract Administration

Team/Talent Development

Coaching/Mentoring

Cross-Functional Collaboration

Culture Shaping

Organizational/Business Growth

Change Management

CAREER HIGHLIGHTS

Centralized Expense Management Organization - Developed the structure to implement new system and process to manage

$2.6B of indirect (expenses) for 36,000 associates in over 1680 locations throughout North America (US and Canada). Developed game plan to consolidate spend with suppliers, create a preferred partner network, automate invoice payment generating over 15% savings on year one of the structure rolling out to affected spend

New Business Model Development – Created a new business vertical - Export Containerization Operation in LaPorte, TX to export goods to Suriname and Jamaica for bauxite refineries. Built 100,000 square foot facility to manage the loading of 20ft & 40ft containers and then transported them to the port for oceanic transfer to Suriname and Jamaica

Landed Top 5 largest account (Alcoa Inc.) in Ferguson’s 70-year history valued at $375MM

Associate Development - Implemented and Managed 25 in-field service teams throughout NA with 200+ associates to service customer requirements with focus on developing Operations Managers at all sites to continue their development

Supplier Support Help Desk – Developed the strategy and structure and technology systems to manage inbound supplier

communications of 55,000 suppliers with the intent to improve cycle time of service. Developed segments of service and experts for each to streamline servicing the supplier network

Cross Industry Experience - Ability to work across multiple industries to create and drive best practices to increase productivity of the work force while learning industry specific processes. Experience with distribution, general manufacturing, pharmaceutical, power generation & delivery, oil & gas, aerospace, and exporting operations PROFESSIONAL EXPERIENCE

FERGUSON ENTERPRISES

Director of Business Process, (Corporate Headquarters), Newport News, VA 2018-2022

Led continuous improvement process (Define-Measure-Analyze-Improve-Control), lean culture and safety for organization

Drove strategy, planning and execution of large-scale projects valued between $25-$50M to reengineer the process, streamline, and created cost savings with a target to reduce enterprise cost to serve by $500MM.

Led development and execution of plan for the Texas market to utilize Microsoft Dynamics for outside sales and subsequently use data to drive sales management area of focus

Installed new process and enhanced reporting with the Credit Department to improve collections, resulting in 46% line improvement and 53% dollar improvement of uncollected COD

Developed use of robotic process automation (RPA) for business processes (purchase order creation from user directly to supplier)

Collaborated with and managed and mentored team of project managers, business analysts, and IT product owners to build future state process and technology required to drive common process across enterprise

Managed KPMG relationship through Program Management Office (PMO) in Supply Chain and Procurement as well as integration of Financials

Supported Enterprise platform transformation to new ERP system (Oracle) and managed that change process to ensure cultural, organizational, individual, and business impact and benefits were understood, supported, and adopted

Recognized as Oracle ERP Change Agent nominee in 2021 Business Manager (Industrial Business Unit), Cincinnati, OH 2008-2018

Created organizational structure, maintained P&L responsibility for $175MM, and built leaders and teams (200+ associates in aggregate) in 28 geographies across US, Canada, Jamaica, Mexico, and Suriname, working with Fortune 500 companies, including Alcoa, Arconic, General Electric, Transalta among others

Managed procurement & generate cost savings through continuous improvement programs for industrial customers

Developed international business opportunities in Australia, Canada, UK, France, Jamaica, Mexico, and Suriname

Achieved top performing P&L within Integrated Services Division

Developed associates and mentored growth development of our teams

Fulfilled all contract obligations and always exceeded all contract performance goals

Grew sales double-digit every year 2008-2018

Received Supplier Achievement Award from Alcoa Inc. in 2016 General Manager (Industrial Business Unit), Point Comfort & Houston, TX 2004-2008

Created organizational structure, maintained P&L responsibility for $25MM, and built leaders and teams (90+ associates in aggregate) for 8 customer (Alcoa) geographies in US, Jamaica, Mexico, & Suriname

Managed procurement and generated cost savings through continuous improvement programs to exceed 5% reduction in total cost of ownership and savings of 9.4% over the life of the agreement

Managed Houston office with freight forwarder (Kuehne & Nagel) to abide by international trade laws and mitigate risk

Achieved top performing P&L within Integrated Service Business Unit

Developed associates and mentored growth development of our team

Awarded additional business segments of Alcoa business that doubled from an initial starting point of $7.5M in 2004 Branch Manager (Industrial Business Unit), Akron, OH & Shippingport, PA 2001-2004

Created organizational structure, maintained P&L responsibility for $12MM, and built leaders and teams (15+ associates in aggregate) for 10 customer locations in OH and PA with FirstEnergy Corporation

Managed procurement and generated cost savings through continuous improvement programs

Developed JIT delivery program for the ten plants (7 coal-fired and 3 nuclear power plants) with a centralized warehouse

Supported refueling outages for both the nuclear and coal fired plants

Received Award of Excellence for "Exceptional Support during 2002 Beaver Valley Power Station Outage."

Developed an e-commerce platform for plants to create custom list of items for aggregation and routed delivery

Awarded additional business segments of FirstEnergy that went from $7MM to $12M of profitable business EDUCATION & TRAINING

State University of New York: BA in Economics

University of North Carolina: Kenan-Flagler Business School Executive Leadership Lean Designation: Green Belt

Dale Carnegie: Professional Development

Institute for Supply Management: Certified Purchasing Manager Language Fluency: Italian

COMMUNITY INVOLVEMENT

Matthew 25 Ministries, Habitat for Humanity, Boy Scouts of America, Broken Bus Ministry

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