Data Entry Customer Service

Kemoy Allen KA

Summary:

Highly experienced, skilled, and detail oriented Financial Analyst & Compliance Specialist with over 6 years of experience in Internal Auditing, Fraud Prevention, and Customer Service Expertise. Skill Areas:

Professional Experience:

Business Analyst III • Morgan Stanley • 2019 – 2020

• Provides support of Wealth Management’s BSA/AML, Know Your Client, and Enhanced Due Diligence (EDD), processes for the First Line Wealth Management Risk team.

• Partners with the Business Unit, Financial Advisors, and Branch Risk Officers, to ensure appropriate client on-boarding and due diligence processes are enacted while providing a positive client experience.

• Assists in the development and coordination of Wealth Managements Periodic Review processes to ensure continued knowledge of Wealth Management client base and updates to client information.

• Coordinate with the Second Line of Defense Wealth Management AML Compliance teams to monitor client relationships on an ongoing basis.

• Actively identifies, measures, controls, and remediates AML Risk issues with partners in WM, AML, Compliance, and the Business Unit.

Compliance Officer • Transportation FCU • 2018 – 2019

• Analyzed large amounts of data to identify patterns, fraud, anomalies, and provide coaching for compliance and heightened efficiency.

• Trained new employees on fraud protection procedures, company policies, and performance standards.

• Counseled committees and department heads regarding compliance risks and standards. Finance

Data Entry

Operations

314 (a & b)

Verification

Budgeting

Collections

Compliance

Scheduling

Multitasking

Organization

Confidentiality

Report Writing

Professionalism

Problem Solving

Internal Auditing

Team Leadership

Risk Assessments

Business Analysis

Strategic Planning

Risk Management

Audit Coordination

Operations Analysis

Financial Reporting

Project Management

Program Development

Verbal Communication

Conducting Investigations

Operational Assessments

Suspicious Activity Reports

Customer Service Expertise

Advanced Clerical Knowledge

Staff Development & Training

Kemoy Allen KA

• Monitored data exports from internal and external systems, identified risks, and reporting potential risks.

• Developed and presented reports outlining findings and recommendations from compliance audits.

• Gathered, organized, and evaluated data to make accurate assessments of current operations. AML Quality Assurance Professional (Contract) • Morgan Stanley • 2018

• Served as a catalyst for change and improvement of performance and quality.

• Provided ongoing recommendations to senior management to enhance current practices and add value to the inspection process.

• Managed quality assurance programs including on site evaluations, internal audits, and ongoing compliance.

• Executed firm verification policies and procedures for all clients to avoid identity theft and fraudulent activity.

• Researched and resolved problems with both internal and external clients accurately and managed a high volume of requests in a fast-paced environment.

• Ensured that all Inspection Department policies and procedures were up to date and reflected real time changes as a result of quality assurance deliverables. AML Risk Management Specialist & Investigator • US Bank • 2015 – 2018

• Conducted in-depth research and investigations then recommended strategies to resolve problems and prevent further concerns.

• Directly responsible for the evaluation and decision to report Suspicious Activity as well as create SAR reports.

• Assisted in obtaining 314(a&b) information, sharing outreach, and incoming information requests to facilitate investigations into suspicious activity.

• Analyzed and investigated alerts received from anti-money laundering and fraud systems; Identified trends, patterns, and unusual activity, and created cases for further investigation.

• Performed quality assessment reviews in order to ensure that audits were being completed in adherence to bank methodology and within the parameters of the Consent Order given by the OCC. Business Analyst (Contract) • Bank of America • 2015

• Collaborated with internal departments in order to research customer financial history, determine risk to financial institution, investigate, and process 314(B)s.

• Applied experience in analytics, data visualization, and modeling to find solutions for a variety of business and technical problems.

• Exchanged information with team members, customers, and information services to ensure dependencies, risks, and opportunities were identified.

• Conducted Customer Due Diligence and Enhanced Due Diligence reviews KYC Refresh of current customers.

• Managed the High Risk Alert Queue which includes but not limited to Politically Exposed Persons, Casinos, Money Service Business, and International Accounts. Kemoy Allen KA

Customer Service Specialist • Wells Fargo • 2014 – 2015

• Maintained a detailed understanding of BSA regulations and FinCEN guidelines relative to BSA Suspicious Activity Reporting.

• Provided an exemplary level of customer service to all individuals, including clients and company personnel.

• Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.

• Analyzed and researched relevant data then reported relevant information to the appropriate AML Financial Intelligence Unit.

Education:

B.S. in Criminal Justice & Political Science East Carolina University A.A. in General Studies Palm Beach Community College

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