DAVID

AGNEW

advtik@r.postjobfree.com 910-***-****

Fayetteville, North Carolina 28305

PROFESSIONAL SUMMARY

Organized, independent, and posses strong time-management skills. On top of being detail-oriented. Learns new tasks quickly, and is extremely efficient. Is offering excellent work ethic, professional workplace etiquette, and superior attention to detail.

SKILLS

Customer service

Food service

Restaurant experience

Communication skills

Time management

Documentation review

Guest services

Cash Handling

WORK HISTORY

04/2022 - Current

Restaurant Server Smokey Bones Bar & Fire Grill - Fayetteville, NC Process and send multiple food orders back to kitchen employees for preparation.

Maintain order efficiency and accuracy through clear communication with kitchen staff.

Stay up-to-date on menu changes to help customers make food choices. Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Resolve customer complaints promptly and professionally to maintain positive reputation.

Food Delivery DoorDash - Fayetteville, NC 01/2020 - 04/2022 Picked up, and delivered food items in timely fashion. Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Verified orders prior to completing deliveries to avoid customer complaints. Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty. Restaurant Supervisor DoubleTree by Hilton Fayetteville NC 12/2017 - 01/2020 Executed company policies, procedures, and safety standards to ensure proper cleanliness and safety of restaurant and equipment Continually updated leadership resume and honed skills by participating in various management trainings

Ensured that dining room ran smoothly, and that guests had pleasant experience

Oversaw restaurant, and bar operations, making sure employees followed any and all operating procedures.

10/2017 - 12/2017

Food Demonstrator Advantage Solutions, BJ's Wholesale Club Set up food demo cart according to company standards Showcased product to customers, invited customer to try food sample, or to take product sample home to try out.

Assistant General Manager/Server The Mill At Puppy Creek 01/2017 - 07/2017 Achieved "Supervisor" title after only two months as server, which led to Assistant Manager position.

Delegated running and closing side work to all servers and bartenders. Directed and guided business during rush hours.

Mediated any disagreements between employees.

Mentored and trained all new servers to perform their job duties correctly. Car Wash Attendant/Detailer TLC Autowash & Fast Lube 03/2014 - 09/2014 Demonstrated speed and accuracy when cleaning out vehicles Detailed upholstery and vehicle surfaces

Supported coworkers in making sure vehicles received excellent care. Bartender and Server Highland Country Club 03/2006 - 02/2014 Sustained full knowledge of bar and menu items

Anticipated all guest needs beforehand to increase member experience Maintained organization and cleanliness of bar top, and workspace behind bar. EDUCATION

Terry Sandford High School - Fayetteville, NC 06/1999 High School Diploma