OTABEK AKHMADJONOV

Born:****, October **

Married and have two kids.

***-**** ********* ****** *****-cho, Yamashina ward, Kyoto Japan

+81-803***-**** (mobile)

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Otabek-usa1

OBJECTIVE To contribute in an organization company where I can make best use of my professional experience for the benefit of the organization. Always looking to acquire new skills and knowledge as well as progressing in my career and adding value to an organization to make this happen.

WORK

EXPERIENCE

Richard Robbins:

Peter Alatsas:

Chris Pickering:

Greg Turner:

Hitomi Igawa:

Elliot Lawes:

Currently: Front Office Manager

English teacher. Accounting, New projects coordinator. Purchasing Supply Chain Manager

Interpreter, Restaurant Assistant Manager, Front Desk, Concierge, Guest Services Manager,

Hotel Front Desk Supervisor, Front Office Manager For references, and Reported to:

F&B Managing Director, Executive Chef.

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CEO, Ma Art Signature Resorts, and Starwood hotels VP and General Manager advtih@r.postjobfree.com,

HTM K.K. Director & Group General Manager

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HTM K.K. Operations Manager

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Hitomi Igawa. Ki Niseko Hotel Manager

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NISADE General Manager

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Position expectation:

Hotel Manager, Front Office Manager, Food and Beverage Manager. Front Office Manager

Oakwood Japan a member of Ascott Japan

Capital Land Investment

● Participate in the selection of the front office personal

● Trains, cross trains and retains of front office staff according to Oakwood standards

● Schedule the front office according to budget and guidelines form Management

● Supervise workloads during the shifts

● Evaluate the job performance of front office personal

● Maintain floor master keys and guest card key control

● Maintain and supervisedDaily arrival, departure and night audit

● Dealing with complaints, problem solving, disturbances, special requests. Front Office Manager.

Niseko Alpine Developments (NISADE)

● Supervising/Training the concierge, bell, parking allocation, night auditor and front desk team.

● Ensuring the front desk provides a professional and friendly service for customers.

● Direct customer contact, including handling complaints (in house, pre-arrival, departed)

● Troubleshooting emergencies.

● Scheduling staff roster.

● Direct communication with Sales and Revenue, Marketing teams

● OTA sales/ Domestic/Inbound sales coordinating accordingly to season with relevant departments.

● New staff training, cross training.

● Feedbacks review. Responding to the OTA reviews. Analyzing weekly, monthly, yearly feedback results to make improvements. Report results to Management accordingly.

● Food and Beverage quality control/ menu

● Ensure timely and accurate customer service.

Ki Niseko Hotel Front Desk Supervisor.

(HTM K.K)

● Managing and training the concierge, night auditor and front desk team.

● Ensuring the front desk provides a professional and friendly service for customers.

● Dealing with customers, including handling complaints when they come to the desk.

● Troubleshooting emergencies.

● Scheduling staff roster.

Guest Services Manager.

(Sky Express Private Transfer).

December 2022- Present

Kansai(Osaka-Kyoto) Japan

July 2021- Present

Niseko, Hokkaido JP

July 2020 - July 2021

Niseko. Hokkaido JP

Jan 2020-July 2020

Kutchan town. Hokkaido JP

● Revenue Management

● Bookings

● Guest Services

● Fleet Managing

● Feedbacks, customer complaint handling.

F&B Supervisor (Assistant Front Of House Manager)

(HTM K.K)

● Oversee all front of house operations.

● Ensure customer satisfaction through promoting excellent service.

● Respond to customer complaints, requests tactfully and professionally.

● Assisting guests with reservations.

● Generating weekly, monthly P&L reports to Management.

● Training new employees and ongoing training for all staff.

● Assist with new menu implementation.

Assistant Restaurant Manager (Coordinator in Japan)

“Yubari ” ski resorts. Art Signature hotels F&B division

● Effectively manage the restaurant in the absence of Restaurant Manager

● Manage daily operations effectively with knowledge and culture and values of restaurant concept

● Implement a new company policies and developing plans and instructing staff

● Revenues and controlling costs and the highest comfort and satisfaction for guests and owners.

HEAD OF PURCHASING AND SUPPLY CHAIN DEPARTMENT

December2018-January2020

Kutchan, Niseko, Japan

Jan 2017 – Dec 2018

Yubari, Hokkaido. Japan

February 2016 – July 2017

“Auto Fortis” LLC “General Motors Uzbekistan” Andijan, Uzbekistan

● Planning and monitoring raw materials and supply chain management

● Logistics

● Supply chain

● Marketing and export-import operation of the company INDEPENDENT IELTS TEACHER (parallel with main job) February 2016 – July 2017

“PIRAMIDA US” legal & private translating center Andijan, Uzbekistan

● Writing lessons

● Oral practices in English

● Reading and Authentic practice

June 2015 – January 2016

HOTEL AMBASSADOR ISTANBUL (Lapin)

“Restaurant Cafe Bar ” Manager

● Managing day to day operations of the bar

Istanbul, Turkey

● Hiring and onboarding new wait staff and baristas

● Training employees on drinks preparation and proper use of coffee equipment

● Coordinate with vendors and other suppliers as needed.

● Maintain daily, weekly, monthly revenue and expense and report to the Management LEAD PURCHASING OFFICER June 2012 – June 2015

“UzEcocat” LLC. GM Uzbekistan J/V Andijan, Uzbekistan

● Execution of the export-import contracts

● Supply chain and Logistics

● Workflow management

OTR SUPERVISOR, Dispatcher/Long Haul Truck Driver Feb 2009- Apr 2012 HMD TRUCKING INC Chicago. IL. USA

● Scheduled drivers to pick up or deliver loads to customers or vendors.

● Kept records

● Monitored driver daily logs for errors or violations

● Recorded and maintained files and records of customer requests

● Work or services performed by logistics brokerage companies.

● Driver Fuel charges, expenses, and inventory.

ACADEMIC HISTORY

ANDIJAN INSTITUTE OF AGRICULTURE 2001 – 2005

Bachelor’s degree in Economy (accounting and audit) Andijan, Uzbekistan ANDIJAN VOCATIONAL LYCEUM (UZBEK-TURKISH LYCEUM) 1997 – 2001 Automobile department Andijan, Uzbekistan

ADDITIONAL EDUCATION

CAP – CERTIFIED ACCOUNTING PRACTITIONER

Certificate, confirming international qualification on accounting, issued by Eurasian Council of Certified Accountants and Auditors / Chamber of Auditors of Uzbekistan on August 05, 2005. Certified International Professional Accountant Program (CIPA) FINANCIAL ACCOUNTING

US Agency for International Development / Certified International Professional Accountant Program (CIPA) / Ministry of Finance of the Republic of Uzbekistan. Certificate of Achievement issued on March 20, 2005.

TOKYO INTERNATIONAL EXCHANGE COLLEGE

Japanese language courses

STRATEGIC MARKETING MANAGEMENT

July 2017 – January 2018

Hachioji, Tokyo, Japan

August 2016 – Sep. 2016

Certificate Course for Strategic marketing and planning. SC “UzAuto” TURIN POLYTECHNIC UNIVERSITY, TASHKENT, UZBEKISTAN Tashkent, Uzbekistan

MANAGEMENT ACCOUNTING Nov. 2005– Dec. 2006

National Association of Accountants and Auditors of Uzbekistan Andijan, Uzbekistan HORTICULTURE MANAGEMENT (Youth Exchange Program) May. 2006 – Sep. 2007 South Central College– NORTH MANKATO. USA Minnesota, USA SKILLS

LANGUAGES

● English – Fluent ● Uzbek – Native

● Russian – Fluent

● Japanese – Fluent

● Turkish – Intermediate

COMPUTER

● Advanced user ● Mobex, TaxiCaller, TourDesk, TableSolutions.

● Office appliances (MS Word, Excel, Power Point)

● Property Management Systems

● RMS cloud (property and hotel management)

● Miwa card systems

● Paygent

● Suite 8 by Oracle

● Internet and various office programs

● Room Boss.

● Visionline.

● Spendwise

PROFESSIONAL SKILLS AND CREDENTIALS

Duty performance, sense of purpose, responsibility for achieving result, constant striving to new knowledge and always looking improvement the methods of work

conscientious, honest, fair, diligent, initiative, no bad habits, easy-adaptable, independent/ team player.

INTERESTS AND HOBBIES

Football Classical music

Table tennis Reading

Ski/Snowboard Hiking/Rafting/Fishing

“BC” category drivers’ license. Uzbekistan

CDL (Commercial driver’s license issued by Jesse White Secretary, Chicago, IL, USA ) Japanese Driving License: AT ordinary.

RECOMMENDATIONS CAN BE SUBMITTED UPON REQUEST

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