Customer Service Business Development

DANE PEARSON

WORK EXPERIENCE

Talent Manager **/*021 – 02/2023

Robert Half

• Source and screen potential administrative, human resources, and customer service candidates for contract and contract-to-hire openings

• Analyze candidate information to determine matches between candidates and job order needs from clients

• Establish relationships with consultants/contractors to become clients in the North County San Diego region or with specified clients thru phone connects, virtual meetings, and onsite meetings

• Prioritize and track job orders to fulfill client needs

• Averaged 60-80 outbound calls daily with clients when doing business development

• Netted double the size in revenue for book of business as a solo team

• Increase the number of qualified applicants in database

• Familiarize with industry trends, including client, market, and unemployment conditions

• Meet or exceed weekly performance goals and expectations Staffing Manager 06/2021 - 08/2021

Randstad

• Source and screen potential office professional candidates for contract, contract-to-hire, and permanent openings

• Analyze candidate information to determine matches between candidates and job openings

• Establish relationships with consultants/contractors in greater San Diego region or with specified clients

• Prioritize and track job orders to fulfill client needs

• Increase the number of qualified applicants in database

• Meet or exceed weekly performance goals and expectations Marketing Business Development Advisor 08/2016 – 04/2021 ISN Network

• On-board and assist in recruiting for over 75 new agent recruits, exceeding the CEO’s expectations for agent recruiting

• Promoted to marketing advisor, while still retaining contracting/licensing role (December 2018)

• Increased new business sales by nearly $5 million in target premium production, $2.5 million in net sales from new business cases, exceeding the CEO’s expectations for target premium revenue

• Streamline and develop more efficient ways for contracting agents with insurance carriers and getting licensed with the states to write new business more effectively EDUCATION

Bachelor of Arts Psychology (Cum Laude)

Loyola Marymount University (2015)

SKILLS/SOFTWARE

• Experience with Microsoft Office Suite, Salesforce, WinFlex life insurance software, iPipeline quoting and case management software, living benefit calculator for income annuity proposals, SureLC Surancebay software for agents’ contracting & contact management, FireLight e-APP software

• Knowledge of pipeline recruiting software (Xplore) and sales recruiting software (Salesgear)

• Notable client relations skills with business development virtually and in-person in client relations

• Exceptional sales & marketing skills with life insurance, final expense, and annuities

Contact this candidate