Billing Specialist Service Agent

BRANDI HUMPHREY

** *** ********* **, *** Lunas, NM, United States, Los Lunas, Nm 87031 C: 505-***-**** ***.*****@*****.***

Summary

Innovative Customer Service Agent who effectively executes process changes to improve operational efficiency. as well as with diverse background in management, money handling and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Highlights

Focused on customer satisfaction Team management Conflict resolution techniques

Computer skills scheduling powerpoint cash handling, processing billing specialist.

CNA work med tech assisting elderly and high autistic individuals.

Billing Specialist, consecutively contacting individuals regarding past due payments and processing, completing contracts and legal documents

Experience

Direct care Staff GreatLiving LLC working with high autistic and elderly individuals, assisting in daily living requirements.

Direct Care Staff New Beginnings LLC Working with Autistic individuals with High Behaviors, Mentally disabled individuals with extremely high behaviors also cleaning cooking and assisting with medications, transporting taking actions accordingly using CPI certified training if needed.

Processing loan applications, legal documents, collections agent billing specialist

Customer Service

Isleta Resort Casino Chili Ristra

Expediting food orders for customers handling money as a cashier doing cash drops at the end of my shift cleaning assisted upset customer with incorrect orders keeping the customers happy while they enjoy the food at the chili ristra

Money Now Loans Billing Specialist

Processing auto loans as well as installment loans, collections billing, skip-traces, repos, handling large amounts of cash, bank deposits, processing legal documents

ATC; alvarado transit with city of albuquerque nm

Receptionist

Scheduling city transport for the sunvan by processing and approving individuals who qualify for the services, also releasing city bus schedule and taking complaints from customers

CUSTOMER Service Del Taco handling cash transactions with deposits, taking customer orders, serving the customers

Certifications:

CNA, MED TECH

Education;

Hereford High, Diploma

Pima Medical, Certificate

Cnm, CNA Certificate

Penn Foster, CURRENT; Medical billing and coding

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