Simone Wall

Lomita, CA *****

advtft@r.postjobfree.com

+1-310-***-****

Work Experience

Global Customer Service Representative

Solai & Cameron (for Fujitsu) - Dallas, TX

April 2022 to November 2022

Assist technical help desk from the U.S. for a large European retail client. Remotely monitoring Technicians during the installation process of new registers. Supporting employees with password resets and device connections and other technical questions in Germany, Irland, the UK and Canada.

Global Customer Service Representative

TWG (Talent World Group)

January 2021 to March 2022

Working from the U.S.

Calling doctors and hospitals for awareness of a new medical procedure Vice President

Macchalis International Co. LTD (Oil and Shipping Services – Oil Trading) August 2010 to January 2020

Communicate with Barge Companies in the South Bay

Communicate with Oil Companies

Communicate with Brokerage Firms

Staying in touch with the Head Office in Lagos

Networking in the Market Place

Monitor bank accounts and pay bills. Make bank deposits. A/P and A/R Create Purchase Orders, Sales Orders

Office Management

Operations Manager

MOUNTAIN AND SEA EDUCATIONAL ADVENTURES - San Pedro, CA January 2007 to December 2008

• Camp Reservations – Teens/Kids Camps in the mountains and at sea

• School Camps. Adult Camps – 6,000 camper per year. 120 schools contracted

• Managing Bookkeeping.

• A/R, Payroll, Invoicing (Excel)

• HR document and record keeping

• Office Management

• Organization of the above

• QuickBooks, MS Office, Internet, Email

•

Sales Assistant

iCRco Manufacturer/Distributor Medical Devices - Torrance, CA June 2008 to October 2008

• Sales Order

• Customer Service

• Reception relieve

• Production coordination

• Trade Show organization

Sales / Administrative Assistant

IMPEX TECHNOLOGIES, INC. - Torrance, CA

January 2005 to December 2006

• Federal and Local Government Sales

• GSA Bids

• Government contracts (IT Technology)

• Quotes

• Follow up on all activities, i.e. orders to vendors, customer quotes etc.

• Office organization, Administration

• A/P

• Peachtree, Goldmine, Quote works

Telemarketing experience in Nieder-Roden Germany and also, in Redondo Beach, CA Executive Assistant Company Spin-off

Interlogic PLC & CNC Machinery, Inc. (IPCM, Inc.) IMTS, Inc. / IPCM, Inc - Carson, CA January 2001 to December 2005

Machinery Company Executive, Personal Assistant

International Machine Tool Service, Inc. (IMTS, Inc.) - Carson, CA January 1998 to December 2001

• Correspondence in German and English

• National and International travel arrangements for management and employees

• Customer Service

• Purchasing, Purchase Orders (processing of requisitions) Sales Orders

• Invoicing of Service Reports

• A/P and A/R

• Financial Spreadsheets (Excel)

• Payroll

• HR document and record keeping

• Office Organization, Administration

• Since President traveled 60 percent of the year, coordinating all matters in his absence

• Windows XP, Microsoft Office 2000, QuickBooks Pro, ADP Software Corporate Administrative Assistant

Zeittechnik-Verlag GmbH (Publisher House) - Neu-Isenburg, Germany January 1987 to December 1996

Institute fuer Zeitwirtschaft und Betriebsberatung Bau Verlagsgemeinschaft GmbH, Bruderverlag / Zeittechnikverlag Responsible for the Administrative Assistance duties for all (3) companies

• Organizing, servicing, developing, coordinating and the maintenance all of information for this (3) division company that published data gathered over long periods of time and translated this data

(measuring/guide tools for the construction industry) into trade reference publication.

• Telemarketed for Vendor advertisements that financially paid for this publication

• Compiled information composed reports, participated in meetings for the Institute, an advisory service to industry to assist ailing companies in their recovery

• Coordinated, organized, selected, set-up seminars and trade-shows sites throughout Germany

• Developed seminars including the selection of speakers and all activities related

• Responsible for all warehouse ordering, billing, shipping, customer service

• Responsible for all corporate Travel

Passenger Service, Reservations Agent

AIR CANADA - Frankfurt am Main, Germany

January 1980 to December 1987

Responsible for all aspects of passenger processing including: counter/gate check-in, accompanying unaccompanied or disabled passengers, and any other related duties for outbound passengers. Work at city office, reservations department.

Performed similar tasks for Delta, Air Florida, Quantas, Northwest and Wardair Airlines as Air Canada was the handing agent for these airlines at this location Traffic Manager, Executive Assistant

RIBENKS CORP. - Commerce, CA

• Communication with affiliated companies in Germany, Israel, China, South Africa.

• Book, organize and supervise 20’ and 40’ HQ container coming from China shipping to overseas (Europe, South Africa, South America) and U.S. locations

• Prepare and oversee shipping documents

• Create Purchase Orders, Invoices

• Oversee customer payments

• A/R

• Collections

• Monitor five bank accounts in the USA and Europe

• Organize fabric samples from manufacturers to customers and visa versa

• Right hand to company owner who is abroad months at a time

• Office organization

• Daily interacts with partner company in Germany

Education

creative writing and languages

Trade School for Apprentice Legal Secretary

Skills

• Special Skills: QuickBooks Pro, Windows 95/98/2000, XP, 8.1, 10, MS Word, Internet, Excel, Outlook, Peach Tree, ADP Software, Goldmine, Quote works Resided and was employed in Frankfurt, West Germany Worked there for a period of 18.5 years.

Has been employed in the U.S. since 1998

Bilingual German/English

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