Contact

Skills

Work History

Shana Eason

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Address

Silsbee, TX 77656

Phone

409-***-****

E-mail

advtf9@r.postjobfree.com

Scheduling

Multi-line Telephone

Systems

Security awareness

Verbal and written

communication

Organization skills

Receptionist

H&r Block, Silsbee, TX

Greeted incoming visitors and customers

professionally and provided friendly,

knowledgeable assistance.

Resolved customer problems and complaints.

Kept reception area clean and neat to give

visitors positive first impression.

Confirmed appointments, communicated with

clients, and updated client records.

Answered central telephone system and directed

calls accordingly.

Maintained confidentiality of information

regarding clients and company.

Managed multiple tasks and met time-sensitive

deadlines.

Responded to inquiries from callers seeking

information.

Corresponded with clients through email,

2023-01 -

2023-01

telephone, or postal mail.

Restocked supplies and submitted purchase

orders to maintain stock levels.

Answered phone promptly and directed

incoming calls to correct offices.

Provided clerical support to company employees

by copying, faxing, and filing documents.

Answered questions and addressed, resolved, or

escalated issues to management personnel to

satisfy customers.

Routed incoming mail and messages to relevant

personnel without delay.

Organized, maintained and updated information

in computer databases.

Compiled information from files and research to

satisfy information requests.

Balanced employee availability, customer

schedules, and maximum load levels when

scheduling appointments.

Operated multi-line telephone system to answer

and direct high volume of calls.

Welcomed customers with friendly greeting,

answered general questions, gathered nature of

visit and directed to specific offices.

Housekeeper

Silsbee Oaks Health Care, Silsbee, TX

Adhered to professional house cleaning checklist.

Disinfected and mopped bathrooms to keep

facilities sanitary and clean.

Vacuumed rugs and carpeted areas in offices,

lobbies, and corridors.

Used chemicals by following safety protocols and

procedures to avoid burns and injuries.

Engaged with guests on room requirements and

amenities to promote overall satisfaction.

Dusted picture frames and wall hangings with

cloth.

Hand-dusted and wiped down office furniture,

fixtures, and window sills to keep areas clean and 2009-12 -

2011-12

comfortable.

Verified cleanliness and organization of storage

areas and carts.

Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from

hard-to-reach areas.

Maintained clean and comfortable environments

in commercial buildings by vacuuming, cleaning

windows, and dusting.

Operated electronic backpack vacuums and

floor sweepers.

Restocked room supplies such as facial tissues for personal touch with every job.

Disposed of trash and recyclables each day to

avoid waste buildup.

Emptied waste paper and other trash from

premises and moved to appropriate receptacles.

Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Polished fixtures to achieve professional shine and appearance.

Swept high ceilings, tight spaces and around

furniture to remove built up dust and cobwebs.

CNA

Village Creek Nursing And Rehabilitation, Lumberton

, Tx

Answered call lights and supported patient

comfort and safety by adjusting bed rails and

equipment.

Delivered individualized patient care by

recording vital signs, documenting observations,

administering treatments, and evaluating patient

needs.

Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Assisted with feeding and monitored intake to

help patients achieve nutritional objectives.

Promoted good oral and personal hygiene by

aiding patients with shaving, bathing, and teeth

2002-03 -

2004-09

brushing.

Utilized therapeutic communication, empathy

and active listening skills to encourage and

develop positive relationships with patients.

Responded to patient requests for supplies and

personal comfort items such as extra blankets.

Changed linens in rooms, keeping spaces fresh

and clean for patient health and satisfaction.

Observed patients under care conditions to help

identify symptoms, responses to treatments and

progress with goals.

Upheld infection control and prevention policies

across different patient-facing areas.

Reduced risks of patient infection and cross-

contamination by cleaning and sterilizing

equipment.

Home Health Care Provider

Home And Heath Service, Silsbee, TX

Followed nutritional plans to prepare optimal

meals.

Completed household management tasks for

clients within private home settings.

Assisted patients with dressing, grooming and

feeding needs, helping to overcome, and adapt

to mobility restrictions.

Coordinated daily medicine schedules and

administration to help clients address symptoms

and enhance quality of life.

Helped patients safely transition between

sleeping surfaces and mobility assistance such as

wheelchairs by providing consistent support.

Kept close eye on behavior and emotional

responses of clients to address concerns and

protect each person from harm.

Administered medication as directed by

physician.

Assisted patients with handling daily chores and

errands by transporting to appointments,

cleaning personal spaces, and purchasing

1994-03 -

1997-10

Education

supplies.

Interacted kindly with patients and families and

displayed positive, outgoing attitude, resulting in establishment of long-term, professional

relationships.

Provided assistance to clients by handling

household cleaning duties, managing schedules,

and transporting to and from medical

appointments.

Encouraged patients to participate in safe

physical activity to help boost mood and improve

overall wellness.

Provided patients with assistance in completing

daily tasks, reducing daily burden on family

members.

Offered support for client mental and emotional

needs to enhance physical outcomes and overall

happiness.

Cooked tasty, nourishing meals for patients to

promote better nutrition.

Assisted disabled clients to support

independence and well-being.

Constructed cognitively stimulating activities.

Transported clients for medical and personal

outings.

Helped clients with managed home care,

ensuring efficacy of care by monitoring health

status.

High School

James Madison High School

Contact this candidate