Customer Service Health Aide

Deymond Ventura Medina

Lawrence, MA ***** 978-***-**** **********@*******.***

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Point of Sale (POS) System Operations

Customer Service and Rapport

Compassionate Client Care

Client Safety and First Aid

Reliable Transportation

Staff Training

Experience

WAITER 02/2021 - 12/2022

VAKA - Lawrence, MA

Communicated with kitchen staff to stay updated on item availability and customer wait times.

Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

Calculated charges, issued table checks and collected payments from customers.

Completed opening and closing checklists to ensure smooth restaurant operations.

HHA 09/2020 - 12/2020

Multicultural Home Care - Lawrence, MA

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Assisted clients with bathing, dressing and incontinence care.

Maintained clean and well-organized environment for client happiness and safety.

Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

HHA 10/2018 - 09/2020

Associated Home Care Inc. - Lawrence, MA

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Assisted clients with bathing, dressing and incontinence care.

Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Helped client with medication self-administration.

Education and Training

Universidad Dominicana O&M - Dominican Republic Some College (No Degree)

Certifications

Home Health Aide (HHA)

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