Wellness Coach Customer Service
Resume:
Nathaniel Nelson
Sales Professional
Stillwater, MN 55082
*********.*******@*******.***
Customer service-oriented Regional Fitness Manager/Personal Training Sales Director offering expertise in improving overall business revenues through active client engagement, team training and explaining features along with benefits of personal training and group classes. A valuable and committed professional with a background in high level sales and overseeing highly competent team members. Ready to take on a new role with a company where a strong work ethic and pleasant demeanor will be appreciated.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Personal Training Manager
Anytime Fitness - Stillwater, MN
October 2021 to September 2022
• Increase sales revenue every month with specific goals.
• Hire & train new personal trainers.
• Increased Personal Training Revenue $120,000.00 in the past 9 months.
• Schedule PT sessions for all trainers.
• Design PT workouts for team members.
• Teach group classes.
• Run new promotions for the club.
• Volt 360 analysis for members.
• Nutrition Consultations
District Personal Training Manger
Anytime Fitness - Minneapolis-Saint Paul, MN
February 2020 to August 2020
• Oversee four different Anytime Fitness locations.
• Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
• Oversaw the activities of an 11-person team completing tasks. motivating employees and holding them accountable to maximize performance.
• Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
• Defined, clear targets and objectives and communicated to other team members.
• Evaluated employee performance on a time-basis and conveyed constructive feedback to improve skills.
• Meetings with owners to go over KPIs, long-term visions, and sales goals. Founder and CEO
SMM System LLC - Stillwater, MN
January 2016 to December 2019
• Founded a start-up aimed at assisting small and large businesses in maximizing and increasing overall sales through all social media platforms.
• Participated in all aspects of business development, from market research and finance to operations and marketing, ensuring the company's vision was followed.
• Formulated the company's vision, goals, and objectives; hired and trained new employees.
• Expanding the business into new US and international markets.
• Ensuring that all transactions are compliant with regulators.
• Built and maintained professional relationships with potential investors and partners; attended various start-up and business events all around the United States.
• Within two years, the company grew from an idea to a half-million-dollar enterprise.
• Sold company for a large profit and split with investors and partners. Professional Network Marketer
Vemma Nutrition Company - Minneapolis, MN
December 2014 to January 2017
• Created a sales force that accomplished 2.5 million in revenue.
• Fly to different regions in the USA to train other directors on creating new sales force teams.
• I was featured in Business From Home 3 different times for being a top producer in my company.
• Developing Leaders in order to grow revenue.
Personal Training Manager/General Manager
Anytime Fitness Corporate - Minneapolis-Saint Paul, MN December 2013 to December 2014
• Turn all low revenue corporate gyms into profitable revenue in order to sell the franchises to private owners.
• Train/Hire New GM's/PTM's on sales processes, ABC Financial & Club-hub.
• I was able to flip 4 clubs for Anytime Fitness Corporate in the time that I was there. Also, I was nominated to open the first Anytime Fitness Franchise In Dublin Ireland based off the success I had In the USA. PERSONAL TRAINING DIRECTOR
LA Fitness - Oakdale, MN
January 2011 to December 2013
Managed the recruitment and hiring of new professionals in order to diversify offerings and fulfill training needs for customers.
Developed and managed personal training program operations in a facility doing over $50,000.00 in monthly business.
Increased personal training revenue by adding services such as free assessments. Verified and validated timecard and trainer log entries. Devised creative plans for improving employee motivation, satisfaction and performance. Facilitated 15 staff meetings per week.
Mentored and oversaw a 5-person team of trainers completing more than 64 appointments each week. Managed 12 personal trainers.
Made approximately 20 welcome calls to new members daily. Maintained current personal training client list and performed 35 personal training sessions weekly. Performed body scans, determined best-fit fitness plans and wrote out meal schedules and macros to optimize training.
Education
Associate's degree in Exercise Science
NPTI - Brooklyn Center, MN
Skills
• Telephone etiquette
Payroll processing
Employee performance assessment
Hiring and training
Meeting participation
Verbal and written communication
Group classes
Class scheduling optimization
Inventory management
Personalized coaching
Body composition assessments
Individualized education
Quick learner
Fast learner
Wellness coach
Training and coaching
Sports injuries training
AED certification
Fitness programming specialist
Understanding of human anatomy
Reports generation and analysis
Personable and friendly
Proficiency in Sales
CPR and First Aid certified
Dedicated
Results-oriented
Client-focused
Senior fitness programming
Team building
Certified Exercise and the Older Adult expert
Nutrition supplement familiarity
Fitness assessments
Microsoft Office
Fitness equipment operation
Responsible
Customer-oriented
Financial records and processing
Business developement
Client presentations
Sales and marketing strategies
Lead generation
Sales strategies
Microsoft Dynamics
Networking and business development
Team development strategies
Organization
Strategic planning
Greeting guests
Interviewing
• Market Analysis
• Group Fitness
• Recruiting
• Personal Training
• Meeting Facilitation
• Program Management
• Change Management
• Physiology Knowledge
• Account Management
• Management
• Mentoring
• Computer Networking
• Team Management
• Adobe Creative Suite
• Social media management
• Direct sales
• Hospitality
• Operations management
• Conflict management
• Negotiation
• Program Development
Certifications and Licenses
Certified Personal Trainer
Certified Fitness Instructor
CPR Certification
First Aid Certification
Assessments
Sales Skills: Persuasion & Negotiation — Proficient February 2020
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Proficient
Management & Leadership Skills: Impact & Influence — Completed February 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Work Style: Conscientiousness — Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Management & Leadership Skills: Planning & Execution — Completed January 2020
Planning and managing resources to accomplish organizational goals. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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