UMAWATHY RENGANATHAN

San Antonio, TX USA +1-714-***-**** advtal@r.postjobfree.com

Summary

Driven and decisive with over 7 years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Flexible and focused with expertise in recruitment and retention, engagement, and complex problem resolution. Coordinate HR strategies and initiatives aligned with overall business strategy. 1 year of experience in Business Intelligence, PowerBI and Practical Data Analytics & Business Intelligence using multiple reporting tools.

Skills

Strategic Sourcing

Greenhouse Software Sourcing

LinkedIn Recruiting

Diversity Sourcing (DEI)

Full Cycle Recruiting

Performance management

Staff training and development

Microsoft PowerBi

Data Analysis & Data Visualization (Tableu)

Presentation preparation – MS PowerPoint

HR program development

Data evaluation – MS PowerBi

Workplace diversity cultivation

Employee relations

Project Planning

Data Analysis with MySQL, MS SQL Server, Postgre SQL

Education and Training

Masters: Human Resource Management 09/2020

Asia E University

Bachelor of Science degree: Psychology and Communications 08/2014

Upper Iowa University

PMP Certification 05/2020

PowerBi Certification – Udemy 11/2022

Practical Data Analytics & Business Intelligence – Udemy 01/2023

Employment Experience

Sourcer / Recruitment

Google Fiber – Austin, TX 4/1/2022 - Present

Engage with potential candidates, conduct initial screening, and help hire candidates and become a search expert for functional areas by understanding hiring needs, position specifications, and search requirements. (For Google Fiber Corporate Functions positions)

Sourcing through Greenhouse Software ATS, LinkedIn Recruiter and Indeed.

Source, evaluate skill level, conduct interview and offer processes (e.g., salary negotiations and closing of candidates). Build strong partnerships with sourcing and recruiting peers to ensure robust, representative pipelines.

Develop relationships with candidates, understand their needs and connect them to opportunities. Provide a high-touch experience from application stage to offer.

Partner with Recruiters and Hiring Managers to generate ideas, leverage resources, and share information that facilitates an effective and innovative sourcing strategy according to assigned timelines.

Monitor and analyze key data sets to ensure individual performance and manage staffing partner relationships.

Advocate for Google Fiber’s diversity, equity, and inclusion initiatives.

Review and disposition candidate applications for all assigned job requirements

Human Resource Specialist / HRBP 12/2020 to 1/2022

STARTEK. Inc

New Hire welcome session

New Hire orientation

Support practice leaders manage employee relations activity including separations, performance management actions, and conflict resolution

Organized company-wide events to increase personnel engagement and satisfaction.

End to end employee engagement activities on site & virtual

I9 employment verification

Organize senior leadership level sessions for employees

Implemented employee engagement and development activities, presentations, and training to maximize productivity and unite workforce.

Full cycle recruitment including

Responsible for sharing global communications by coordinating with global marketing team

Partners with Corporate social media and Marketing to identify innovative opportunities to more effectively communicate with existing and potential internal and external stakeholders

Provides support to HR, Benefits and Recruitment departments, assisting with engagement, branding & social media.

Supported human resources, controlling resume flow within applicant tracking system.

Team Leader 09/2014 to 07/2019

STARTEK. Inc

Team Leader Resource Business Partner (Global outsourcing company with over 4000 employees), People Management

Manage Complete Employee Life cycle

Conduct customized Corporate Induction / Onboarding across multiple nationalities

Manage Retention program for contact center employees, across multiple lines and nature of business with various nationalities

Manage end to end employee disciplinary process, performance management and critical disciplinary investigation up to dismissal

Experience handling matters pertaining to Industrial Relations

Consistently communicates upward within the human resources organization ensuring that leadership is kept current on all escalated issues

Managed process ramp down and employment redundancy

Conduct weekly / monthly employee feedback sessions & focus group activities

Conduct Policy Awareness & refreshers sessions with stakeholders & employees

Organize senior leadership level sessions for employees

Liase with leadership and stakeholders across functional and operational teams

Proactively manage attrition through early warning signals approach

Maintain compliance with all identified Service Level Agreements in effort to establish and maintain trust, rapport, and a mutual respect and to deliver the appropriate employee experience

End to end ownership of performance management program of the company

Professional with diverse people experience across multiple lines of business

Recruitment

Coordinate with business leaders & clients for hiring needs

Coordinating in person, phone, and video interviews

Determine the talent selection criteria for international and domestic hiring

Background verification of shortlisted candidates

Documentations supporting the hiring process

Lead the employer branding initiative

Coordinate interview with panel and shortlist potential candidates

Organize and attend job fairs and recruitment events

Cost per hire analysis base on recruitment perspective

Compensations & Benefits

Computing existing and exiting employees' entitlement and benefits

Conduct tax briefings for expats and local employees

Payroll compliance and governance

Organizational Development

Identification of High performance – High Potential employees

Assisted in the coordination of the Individual Development Plan (IDP) for High Performer – High potential

Coordinate multiple activities under the IDP with multiple stake holders

Drive the coaching & mentoring program

Coordinate and facilitate the Team leader and supervisory self-development training programs

Periodically update management on internal talent pool availability at supervisory level to facilitate succession planning

Languages

English:

Native/ Bilingual

Malay:

Native/ Bilingual

Chinese (Mandarin):

Professional

Tamil:

Professional

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