Sales Associate Customer Service
Resume:
Bryan Sammon
Sales and Management
Palestine, TX 75801
*****.******@*****.***
Authorized to work in the US for any employer
Work Experience
Manufactured Home Sales Associate
Factory Expo Home Centers / Champion Homes - Athens, TX November 2021 to Present
I currently hold a Texas Department of Manufactured Housing and Community Affairs Retail Salesperson license good through 2024.
As of three months ago Champion bought out Factory Expo Homes and the drastic changes this brings is the only reason for my search.
We sell factory direct with the actual factory in the same parking lot this allow us to eliminate the retailer so those dollars could be added directly onto the unit. Year to date in personal sales 126,598.00.
I pride myself in being a Strong Closer and fantastic follow up. Extensive knowledge of the CRM and impeccable phone skills.
I am simply looking for a strong company that will respect my skills and reward me for my hard work and success.
RV & Motor Home Sales Representative
Camping World and RV Sales - Tyler, TX
August 2019 to November 2021
Adapted sales techniques to specific clients and promoted products based on individualized client needs Conducted on-site product walk through's to highlight features and benefits, answer customer questions and uncover any hidden objections with use of soft trial closes Performed 25 - 50 cold-calling and follow-ups with leads to secure new revenue Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget
General Manager/Sales Executive
Texas Lifestyle Furniture - Palestine, TX
May 2017 to August 2019
Total store operations from Banking, Payroll, inventory purchases, ordering of stock of sold merchandise, floor design and layout
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches and therefore increased sales 60% higher than this store has ever produced.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
Sales Consultant
Tyler Ford - Tyler, TX
July 2013 to May 2017
Trained daily on proper meet and greet, qualifying for there wants, needs and desires, proper presentation of vehicle to customers and show features and benefits that will fit exactly what prospects are looking for
Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences Utilized all ares of social media to generate self generated prospects and appointments Offered comprehensive knowledge of vehicle operations and brand features Demonstrated vehicles and features, and conduct test drives Negotiated purchase prices and explained sales, and optional products Answered telephone and email inquiries from potential customers Prepared purchased vehicles and completed final delivery checks Sales Manager
Stacy's Furniture - Grapevine, TX
February 2012 to June 2013
Received training and certification from all 25 plus vendors from Henredon, Century, Smith Brothers,Sealy, Serta, and even Stickley Furniture. Explained technical functions and guide proper product selection for customers based on there needs, wants and desires Developed team communications and information for daily sales meetings Monitored social media and online sources for industry trends Also responsible to meet personal sales quotas every month as well as guiding team to excel in theirs Sales Floor Manager
Havertys - Dallas, TX
March 2009 to December 2011
Led and developed management team of 20 or more
Mentor sales team in applying effective sales techniques and delivering top-notch customer service Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Submitted reports to senior management to aid in business decision-making and planning Assessed sales reports to identify and enhance sales performance, support inventory oversight. Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Education
High School Diploma
South Lake High School - Saint Clair Shores, MI
High school diploma in Marketing
Macomb Community College - Warren, MI
Skills
• Sales Experience
• Customer Service
• Store management
• Retail sales
• Mentoring
• Microsoft Office
• Supervising experience
• Marketing
• Email Marketing
• Digital Marketing
Certifications and Licenses
Driver's License
Texas Department of Manufacturing
Assessments
Sales: Influence & Negotiation — Highly Proficient September 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Sales Skills: Influence & Negotiation — Familiar
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Management & Leadership Skills: Impact & Influence — Completed August 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Retail Customer Service — Completed
June 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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