Anna Romero
Security Officer/ slot Attendant - Popcorn Cannery
Albuquerque, NM 87109
***************@***********.***
Authorized to work in the US for any employer
Work Experience
Cashier/ Asst. Manager
Cannery/ Candy store - Albuquerque, NM
May 2017 to Present
Assistant manger
(Responsibility)
-Customer service
-Cashier
-warehouse
-packing and sealing product
-rotating product
Cooking
-label making
-Answering multiple phone
-Invoice paperwork
-Making chocolate,Trimming chocolates
Slot Attendant
Santa Ana Casino - Albuquerque, NM
March 2014 to May 2016
Responsibilities
Answering guest questions about gaming machine functions and payouts
- Patrol assigned areas that players are following rules and that the machines are functioning correctly
- Reset slot machines after payouts
- Perform minor repairs and make adjustments to slot machines such as machine tilts and ditto jams
- pay out jackpots
- manage bank through out your shift
Slot Attendant/Drop-Soft count
Downs Casino - Albuquerque, NM
July 2013 to March 2014
Answering guest questions about gaming machine functions and payouts
- Patrol assigned areas that players are following rules and that the machines are functioning correctly
- Reset slot machines after payouts
- Perform minor repairs and make adjustments to slot machines such as machine tilts and ditto jams
- taking out all machine money working in soft count.
- counting all money through out the casino
Security Officer
Santa Ana Star Casino - Bernalillo, NM
August 2011 to July 2013
Check Identity cards of personnel if necessary on the casino floor.
- Handling emergency situations effectively; medical emergencies, accidents and thefts.
- Patrol the premises of the casino floor to ensure the safety of all customers and team members
- Investigate and report of any activity
- Escorting merchandise
- dispatching officers to duties
Receptionist
Best Western Executive Suits - Albuquerque, NM
May 2009 to August 2011
Customer Service
- Answering phones making reservations
- Welcoming guest check-in as well as check-outs
- Maintaining a clean environment/ and maintained a balanced cash register Education
Brookline College - Albuquerque, NM
May 2017 to September 2019
None in Teaching grad school
CNM - Albuquerque, NM
September 2016 to September 2018
Taos High School
2010 to 2011
Skills
• CUSTOMER SERVICE (7 years)
• RECEPTIONIST (5 years)
• RETAIL SALES (3 years)
• MULTI-TASKER (6 years)
• ORGANIZATION SKILLS (7 years)
• Team work
• Time management
• Organizational Skills
• Documentation
• Excel
• PowerPoint
Certifications and Licenses
Food Handler
Additional Information
SKILLS
- Excellent Customer Service - Reliable
- Great Communication skills - Organization skills
- Friendly/ Enthusiastic
- Team Player
- Multi-Tasker