Communication skills, Problem solving skills, Upselling, Food Safety
Resume:
JOVEN
COLEGADO
***********@*****.***
B6 L21 PH1 Dorado Street
Felizana Subd. Pasong
Buaya II, Imus Cavite
Philippines 4103
Experienced restaurant server with ten years of experience working in busy eating establishments. Friendly and upbeat. Reliable, punctual and flexible. Guest oriented, customer service experience and strong communication skills.
RESTAURANT WAITER
PROFILE
Royal Caribbean Cruise Lines 2016 - 2022
Waiter
Greet and sit the guest. Serve food and
beverage order during breakfast, lunch and
dinner service.
Assist guest with dietary restriction and food
allergies choose appropriate meals.
Suggest and up-sell revenue generating
products and services.
Enter food and beverage order in POS.
Answer and resolve guest quiries and grievances
in a professional manner.
Keep work station clean and sanitize. Bring dirty
dishes to galley. Polish washed silverware.
Clean and reset table. Refill condiments.
EXPERIENCE
Al Dente Foods, Inc. 2011 - 2016
Assistant Restaurant Manager
Oversee kitchen preparation and production.
Ensures kitchen production meet quality and
standards.
Coach, train and appraise crew performance.
Forecast and request supplies and stocks.
Monitor equipments for repair and maintenance.
Check cashier's sales report.
Update Sales Report Logbooks.
Answer's customer inquiries and reservations.
Resolve customer complaints.
Coordinate with co-managers concerns in
restaurant daily operation.
Al Dente Foods, Inc. 2008 - 2010
Kitchen Staff/Cook
Prepare mise en place for assign work station
such as salad, dough, pasta and fry station.
Cook and plate food order.
Clean chillers, freezers, Bain Maries, deep fat fryer, dough mixer and conveyor oven.
Wash pots, dishes and utensils.
Label and organize supplies and stocks.
Do daily stocks inventory.
Report to Manager equipments that needs repair.
Maintain overall cleanliness of kitchen area
Strong Communication skills.
Problem Solving skills.
Customer Service Expertise.
Upselling.
Food Safety Knowledge (DineAware).
ServSafe Alcohol Knowledge.
Organization.
POS.
Dining Area Cleanliness.
SKILLS
Caregiver Training Center, Inc.
Live-in Caregiver Training Course
2003-2004
Navotas National High School
High School Diploma
1994-1998
EDUCATION
TRAININGS
Basic Training Refresher Course
Personal Survival Techniques and Fire
Prevention and Fire Fighting
May 18 to 20, 2021
On The Job Training
Copacabana Apartment Hotel
Kitchen, Laundry Room and Bedroom
Suites April 5 to 21, 2003
Contact this candidate