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Communication skills, Problem solving skills, Upselling, Food Safety

Location:
General Trias, Cavite, Philippines
Posted:
March 11, 2023

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Resume:

JOVEN

COLEGADO

+63-956*******

advt9n@r.postjobfree.com

B6 L21 PH1 Dorado Street

Felizana Subd. Pasong

Buaya II, Imus Cavite

Philippines 4103

Experienced restaurant server with ten years of experience working in busy eating establishments. Friendly and upbeat. Reliable, punctual and flexible. Guest oriented, customer service experience and strong communication skills.

RESTAURANT WAITER

PROFILE

Royal Caribbean Cruise Lines 2016 - 2022

Waiter

Greet and sit the guest. Serve food and

beverage order during breakfast, lunch and

dinner service.

Assist guest with dietary restriction and food

allergies choose appropriate meals.

Suggest and up-sell revenue generating

products and services.

Enter food and beverage order in POS.

Answer and resolve guest quiries and grievances

in a professional manner.

Keep work station clean and sanitize. Bring dirty

dishes to galley. Polish washed silverware.

Clean and reset table. Refill condiments.

EXPERIENCE

Al Dente Foods, Inc. 2011 - 2016

Assistant Restaurant Manager

Oversee kitchen preparation and production.

Ensures kitchen production meet quality and

standards.

Coach, train and appraise crew performance.

Forecast and request supplies and stocks.

Monitor equipments for repair and maintenance.

Check cashier's sales report.

Update Sales Report Logbooks.

Answer's customer inquiries and reservations.

Resolve customer complaints.

Coordinate with co-managers concerns in

restaurant daily operation.

Al Dente Foods, Inc. 2008 - 2010

Kitchen Staff/Cook

Prepare mise en place for assign work station

such as salad, dough, pasta and fry station.

Cook and plate food order.

Clean chillers, freezers, Bain Maries, deep fat fryer, dough mixer and conveyor oven.

Wash pots, dishes and utensils.

Label and organize supplies and stocks.

Do daily stocks inventory.

Report to Manager equipments that needs repair.

Maintain overall cleanliness of kitchen area

Strong Communication skills.

Problem Solving skills.

Customer Service Expertise.

Upselling.

Food Safety Knowledge (DineAware).

ServSafe Alcohol Knowledge.

Organization.

POS.

Dining Area Cleanliness.

SKILLS

Caregiver Training Center, Inc.

Live-in Caregiver Training Course

2003-2004

Navotas National High School

High School Diploma

1994-1998

EDUCATION

TRAININGS

Basic Training Refresher Course

Personal Survival Techniques and Fire

Prevention and Fire Fighting

May 18 to 20, 2021

On The Job Training

Copacabana Apartment Hotel

Kitchen, Laundry Room and Bedroom

Suites April 5 to 21, 2003



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