RPA Developer with 9 years of experience

SRAVANTHI PINGILI

RPA Engineer - UiPath Pega Robotics (OpenSpan) Automation Anywhere

Phone: 469-***-****

E-Mail: ******************@*****.***

http://www.linkedin.com/in/sravanthi-pingili

PROFESSIONAL SUMMARY

Overall 12+ years of IT experience with expertise in RPA (Robotic Process Automation) and .Net Developmentwith9+ years of experience on Robotic Process Automation (RPA) with expertiseinUiPath, Pega Robotics (OpenSpan) and Knowledge on Automation Anywhere and Blue Prism.

Experiencein Banking, Insurance Domains and Medical Sector.

Hands on experience in UI Path Studio, Robot and Orchestrator.

Hands on experience in PEGA Robotics (OpenSpan Studio and Runtime), OMC.

Hands on experience on Agile Methodology by following the Jira board, attending Scrum calls, Spring Planning and Sprint Retrospective etc.

Experienced in understanding business systems and processes and extensively involved in Requirement Gathering and Finalizing RPA Business cases.

Experienced in UI PathDevelopment and deploying solution to end users.

Good knowledge on Automation Anywhere 11 (AA11) to AA360, deploying (Export and Importing the bot), automating SAP GUI using UiPath and Automation Anywhere (AA)

Part of IT Prioritization team to gather and execute best suited Use cases across organization.

Part of Team to set up Dev and Production infrastructure setup, Installations of UiPathOrchestrator, Elastic Server and SQL Server software for organization servers end to end.

Good at automationof web based applications, Windows based application (EXE) and Mainframe applications using UiPath and Pega Robotics Tools

Good coding experience in C#.net to write scripts and custom components and injecting into UiPath tool andPega Roboticsas Package.

Experience in Migrating bots from Blue Prism to UiPathand experience in Migrating bots from Pega Robotics to UiPath

Experience with Bot configuration and scheduling in UiPath Orchestrator and Pega Robotic Manager.

Delivered multiple Attended Robotic Desktop Automation (RDA) and Unattended Robotic Process Automation (RPA) bots /Process.

Experience in calling Web API and Rest Services in UiPath studio.

Developedmultiple Dispatcher and Performer bots usingReFramework.

Automated Microsoft outlook, Excel operations and word documents

Well acquainted with Software Development Life Cycle (SDLC) and experienced in Design Methodologies like MVC, OOP, OOD

Experience with OCR Technologies like Googleand Microsoft OCR

Managing Machines through UiPath Install in Virtual Machines and User Machines

Was part of team member for production support activities.

Experiencein connecting SQL databaseusing RPA tool (UiPath, Pega Robotics and AA)

Hands-onexperience in Dot Net Windows Based Application, ASP.Net, SQL and PL/SQL.

Experience in setting up CI-CD, Bitbucket, Jira and Jenkins.

Good knowledge in Object Oriented Design Pattern concepts and passionate about large scale distributed systems

A strong team player having good analytical skills to identify key issues and provideSolutions, Design and delivery of Technical Specification document as per schedule.

Strong organizational and management skills, Good interpersonal skills, commitment, result

Oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

CERTIFICATION:

• UiPath CertifiedAdvanced RPA Developer

• Microsoft Azure Fundamentals (AZ-900) Certified

• (70-526) TS: Microsoft .NET Framework 2.0 –Windows-based Client Development.

• (70-536) TS: Microsoft .NET Framework 2.0 - Application Development Foundation.

• (70-431) Microsoft SQL Server 2005 – Implementation and Maintenance.

EDUCATION

Master of Computer Applications, India

Bachelor of Science, India

TECHNICAL SKILLS

RPA Tools

UiPath, PEGA Robotics (OpenSpan),Automation Anywhere (AA) and Blue Prism

Code Repository Tools

GIT, Bitbucket, RTC, TFS and SVN

CI/CD & Build Tools

Jenkins, Ansible

Database

SQL Server 2008,2010

Programming Language

C#.Net

Microsoft Technologies

Windows Based Application, ASP.Net, WPF

Scripting Languages

Java Script

Reporting Tools

RDLC, Crystal Reports XI and SSRS

Operating Systems

All windows Family

WORK EXPERIENCE

Wells Fargo, Charlotte, NC Mar 2022 – Till Date

Role:SeniorRPA Developer

Project Description:Automating to replicate the manual process of downloading the reports from multiple sources of banking applications such as DCM, CBDS and RDAT then evaluation of the report as per the business case scenarios to upload the documents into respective applications.

Generate the End of the day report which list of transactions status with success/failure for further processing.

Responsibilities:

Worked with the client's business and IT teams to understand their requirements, pain points, and existing systems, and provided recommendations for the optimal solution design.

Involved in PDD (Process Definition Document) and Created SDD design document along with Visio diagrams of process

Created Dispatcher and performer process using ReFramework to automation the applications as part of process

Developed and Implemented automation using UiPath Studio for webapplication, desktopapplication and integrate with applications like Excel, CSV, Email and Rest API etc.

Migrated some of the process from Blue Prism to UiPath

Implemented reading data from Excel and Adding into queue items and updating the queue status and sending email notification at the end of process

Hands on involvement with design and development of over 10 processes, defining workflows, flowcharts, sequences, and activities and defining exception-handling mechanics.

Created both Attended and Unattended Robot resources, and provided centralized Robot logs, remote execution, monitoring, scheduling, and work queues using UiPath Orchestrator

Identified and debugged the errors using Error Handlers

Used GitHub to check in and check out the code from Bitbucket

Followed Agile Practices, Involved into Sprint planning, Scrum calls and Sprint Retrospective calls.

Actively participate in Process Discovery and assist customers prioritize process for optimal ROI.

Designed RPA process solutions in accordance with UI Path design principles and conventions.

Track the development of various projects and review the code to maintain good quality.

Code integration and involved in testing the process after integration of all process

Supported to configure BOT in UAT and RAMP environment in Orchestrator and Support to multiple process in RAMP until go live

Provided training and support to the end-users and stakeholders, ensuring a smooth transition to the processes (Bots).

ENVIRONMENT: RPA, UiPath Studio, ReFramework, UiPath Robot, UiPath Assistance, Orchestrator, SMTP, Blue Prism, C#.Net, GitHub, Bitbucket, Jira, Visio

Bank of America, Charlotte, NC June 2017 – Mar 2022

Role:RPA Team Lead/ RPA Developer

Project Description: This project interacts with Global Internal Reconcilement and control (GIRC) to reconcile regions data due from internal and external accounts. These accounts are reconciled daily on GBS applications and etc.

Robotics automation to replicate the finance process of intercompany matching and settlement for cash, book,TRX,ML and BAU settlements.

Responsibilities:

Involved with Business stakeholder right from the requirement gathering till the go live of the bot

Developed and Implemented around40+ automations solutions in bank of America with huge amount of ROI saving and FTE

Supported multiple projects along with individual deliverables

Successfully implemented POCs in different line of businesses to explain and get business users onboard with automation journey.

Implemented multiple RDA and RPA automations in Pega Robotics (Openspan)

Implemented multiple Attended and Unattended automations in UiPathStudio

As part of COE governance change migrated all the automation bots from Pega Robotics to UiPath

Automated Web Based Application (Url based), Windows Based Application (EXE), Mainframe Based Application, Microsoft Excel, Word, Outlook, SMTP, SAP applications

Created custom C#.net component to build complex logic and converted intoNuget package to call in UiPath studio

Followed Agile practices in terms of sprint planning, scrum calls and sprint retrospective

Managing the team activities by providing them required information to continue with development.

Followed CICD process, Jira for user story logging and issues logging and maintaining the code in Bitbucket using GitHub for code checkin and checkout

Involved into Code Review and code integration, Test Case creation, Test Case execution as part of QA testing

Configured automation bots into UAT and Production and provided knowledge transfer to end user and production support team

Coordinating with UAT, Production Release team, Production Support team to get the bot sign off and go live

Worked on multiple POC’s on OCR and Pdf

Provided Pega Robotics and UiPath in Organization level

ENVIRONMENT: RPA, Pega Robotics (Openspan), Pega Runtime, UiPath Studio, ReFramework, UiPath Robot, UiPath Assistance, Orchestrator, SMTP, Blue Prism, C#.Net, GitHub, Bitbucket, Jira, Visio, Virtual Machines

Tata Consulting Services, Charlotte, NC Sep 2015 – June 2017

Role: RPA Team Lead/RPA Developer

Project Description:Project EW stands for Extended Warranty, in this automation has involved in RPA and Desktop automation to automate the claim details. It is validate the product warranty, notification to warrant/expiry, calculate the vehicle distance calculations and display the results on UI. System automatically sends mail to client for notification and developed for six countries

Responsibilities:

Designed and delivered around 10+ automation solutions to insurance client with huge FTE returns.

Successfully implemented POCs in different line of businesses to explain and get business users onboard with automation journey.

Automated Web, Windows based application, Mainframes and Microsoft outlook connecter Excel, Word, Send Email, SMTP

Implemented ROBOTs to perform Daily check outs in IT side to market the tool and make better understanding by the time project gets confirmed.

Participated in infrastructure set up without taking UI Path Support to install Orchestrator, SQL Servers on Windows server machines to start development projects

Participated in infrastructure setup Implementation for production environment.

Performed workshops across the organization business units to gather requirements and finalized processes which are suitable to implement RPA and created a pipe line.

Started a team of 4 to develop the Robots and the team is now grown to 16 members.

Managing the team activities by providing them required information to continue with development.

Formed a production support team to manage deployed solutions in orchestrator and monitor jobs if any of them fails.

Trained the 20 members’ team on OpenSpan and brought them on board to create Desktop Automations.

Worked as a Key member of IT prioritization team initiated and maintained by client to identify business cases across organization.

Implemented Automation solutions which are deployed across organization in more than 1000 desktops.

Worked closely with OpenSpan support teamto create customized .dlls which is required to identify specific client applications.

Assure the quality of our client’s projects from initiation to closing, having presence in the entire software life cycle to mark a better process to reach reducing costs when delivering to production with great quality.

I plan and coordinate my teams in USA, India, Philippines and Mexico to work along with them analysing requirements, designing and creating the scenarios, executing and validating the software and releasing it to go to production

Co-ordinated with testing team to make automation defect free when it goes to production. • Used OpenSpan Studio and OMC (OpenSpan Management Console) extensively to deliver solutions

Used .Net Custom dlls to create generic customized functionalities which can be used in the organization.

Learnt Other RPA tools such as Automation Anywhere and Blue prism and performed POCs to demonstrate each RPA tool’s capabilities to the client.

ENVIRONMENT: C#.NET, Windows Application, Pega Robotics(Openspan Tool),Pega Robotic Runtime, Pega Robotic Manager, Visio, Windows 7, MS Office, .Net Framework 4.0, Quality Centre (QC), PMF

Polaris Financial Technologies (Client: HSBC) Sep 2013 – Aug 2015

Role: RPA Developer

Project Description:Preparing single sign of application by communicating with multiple applications (IBM-Host: Pcom, IBMMX applications and java and .net based application). The solution also automates business processes, enabling employees to focus on customers instead of time-consuming manual tasks. The result can be an improvement in operational effectiveness and return on investment. It includes two processes, one is Passive laws, another one is judicial laws.

Responsibilities:

Joined as a RPA developer into a 35 members RPA team.

Worked on multiple Contact Centre Automations which were deployed across organization in various countries like Manila, Hong Kong and Hyderabad.

Worked on Just Talk Project which helps Contact centre agent to spend less time in retrieving customer information on call using OpenSpan UI.

Worked on Designing and Developing of Legal service in Openspan and used C#.Net scripting

Automated Inbound and Outbound call process

Implemented on demand banking service functionalities in the desktop automation using OpenSpan Toolbar.

Used OMC to deploy solutions across user base and maintained the versions to reflect latest changes in the solution.

Worked with testing team to make sure the automation defect free.

Worked in parallel with business SMEs to understand the requirement fully and to implement process automation directly on production applications.

Obtained full hands on experience in OpenSpan RPA tool within short span of time and became key performer of the team.

Trained on C# .Net to create custom .dlls in OpenSpan

Worked on few .Net support projects to enhance knowledge on .Net and SQL Server.

ENVIRONMENT: C#.NET, Windows Application, Openspan Tool, Windows 7, MS Office, RTC, .Net Framework 4.0, Quality Center (QC)

Technobrain India Pvt. Ltd. Jan 2012 – Sep 2013

Role: Dot Net Developer

Project Description:PHS is a client wanted to uniquely identify the total number of patients availing its services as donor agencies wanted PHSI to quantify the unique number of client being served (not including repeat clients). PHSI also wanted to discourage women from seeking repeat abortion services in a short span of time and was looking for a solution that would enable accurate enrolment and identification of its patients with Registration No and Fingerprint. Exporting all the clinics data to central server.

Responsibilities:

●Worked with Business team to gather requirement at client place.

●Involved in design & development of Clinical Management System in WPF and Web application with C#.Net technologies.

●Experience in integration of Fingerprint capturing code of Futronic Scanners in WPF.

●Actively participated to develop the role based modules and shared work to the other member in team.

●Involved in design and development of Doctor, Nurse, General Manager, Admin transactions in web application.

●Created Crystalreports as per client requirement ex: Payment Report, Income Report etc.

●Demonstrated Client Management System project at client location and explained user manual to users at client place.

●Worked in unit test case preparation and execution

●Involved in bugs fixing in bugzilla which has given from testing team.

●Supported to the client during UAT and Production Environment.

ENVIRONMENT:C#.NET, ASP.NET,WPF, java script, JQuery, Ajax, SQL Server 2008, Crystal Reports,MS Visio, VSS, Internet Explorer, Windows 7

Client: Border Control System, Malawi July 2010 – Jan 2012

Role: Dot Net Developer

Project Description:Border Control System that is to be developed provides the Tourists/Citizens/ Asylum seekers verification of documents like Passport, Visa, Driving Licenses, ID Cards, Finger Prints and photographs at the Border Check posts/ Air Ports /Sea Ports / Rail Road. Systems scan his /her documents and checks with the database and give the alert to the Checking authorities. System also checks the most wanted / criminal records. And the system generates the MIS Reports like present visitors list in the country and their visit expiry dates etc.

Responsibilities:

Involved in the creation of Requirement Specifications (BRD), Analysis, Design documents, Developing Pages as per requirement and also created the Unit Test Cases and User Manual.

●Worked in design & development of Exit Verification, Carrier Movement, Warrant of Distension and Search in Border Control System in Windows Based Application with C#.Net technologies.

●Involved in Photo Capturing Part, Finger Print Capturing and Passport Verification using third party dlls

●Generated RDLC report with report viewer and printed Warrant of Distension report.

●Designed and Developed Maser forms in ASP.Net Web Application.

●Worked in role based privatizes through admin login.

●Worked on Generated SSRS reports and deployed in report server.

●Worked in unit test case preparation and execution

●Involved in bugs fixing in bugzilla which has given from testing team.

●Supported to the Malawi client during UAT and Production Environment.

ENVIRONMENT: ASP.NET, Widows Based Application, C#.NET, java script, Ajax, SQL Server 2008, Crystal Reports, RDLC, SSRS, MS Visio, VSS

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