Ariyiana Wilson

Mobile: 267-***-****

advt6y@r.postjobfree.com

SKILLS

Customer service

Time management

Critical thinking

“People first” attitude

Responsibility

Teamwork

Strong leadership skills

Call center experience

Data Entry

Practiced problem solver with friendly and caring mentality and excellent communication skills.

Skilled administrative team member

WORK EXPERIENCE

CVS Pharmacy, Philadelphia Pa- Head Cashier

January 2018 - June 2020

●Helping all customers with their needs to assure them a great shopping experience.

●Handling money, checks and personal information.

●Resolved issues with customers.

●Opened and closed store.

Harcum College, Philadelphia Pa- Administrative Assistant

June 2020 - June 2021

January 2022 - Current

●Answering high volume calls and emails from students.

●Develop and maintain students files

●Organize and schedule appointments

●Order office supplies

●Helping Students with FAFSA

Divine Lorraine, Philadelphia Pa- Front Desk Concierge

June 2021 - January 2022

●Answer and direct phone calls.

●Receive and direct mail and packages

●Greet guests and residents

●Keeping the lobby clean at all times

●Answer high volume calls.

Concentrix- Customer Service Representative (On Contract)

Feb 2022 - January 2022

●Handling a high volume of Inbound and outbound calls

●Skilled Customer Service Rep.

●Collected data and put it into software

EDUCATION

Harcum College, Bryn Mawr, Pa

March 2020 - May 2023

Criminal Justice Major