Renetta Jones
Customer Service Care
Dallas, TX *5216
******************@***********.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Ageis Communication
October 2011 to June 2015
My responsibilities were to influence clients to purchase additional health care coverage. Customer Service Representative
Silverleaf Resorts - Dallas, TX
March 2009 to October 2011
My responsibilities were to influence potential clients to visit a resort during a weekday schedule. I always surpassed my quota.
Education
Bachelor's Degree in Science Of Information Technology Strayer University - Dallas, TX
July 2020 to Present
Skills
• CSR (10+ years)
• Customer Care (10+ years)
• Customer Support (10+ years)
• Customer Service
• Call Center
• Microsoft Office
• Microsoft Word (10+ years)
• Cold Calling
• Sales (8 years)
• Live Chat
• Upselling
• Communication skills
• B2B
Assessments
Numerical Reasoning Skills — Proficient
October 2020
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.