EBONY M. WISE

*** ****** **. ***. ***

Jamaica Plain, Mass 02130

Mobile Phone 617-***-****

OBJECTIVE

Obtain a career in management.

SUMMARY OF QUALIFICATIONS

Ability to work well as a team member/independently and with all levels of management, Capable of handling multiple tasks simultaneously, proficient in managing numerous calls, competent in maintaining professional records; I’m extremely motivated and willing to gain knowledge of new things. I have experienced as a Medical Secretary, Payroll Coordinator, Patient Coordinator, Referral/Pre-Cert Specialist, and Customer Service skills. I’m very familiar with Microsoft Word, Excel, Access 2000, Bic’s, IDX, SDK, Logician, Meditech, Outlook, MSN OR Scheduling, Cyberprise, People soft, QuickBooks, Care Tracker and have a strong knowledge of general office functions.

EDUCATION

1991-1995 Diploma obtained, Liberal Arts - Boston Latin Academy

1996-1998 Credits obtained, Early Childhood Education - Roxbury Community College

1999-1999 Certificate obtained, Home Health Aid/Nursing Assistant – American Red Cross

2002-2003 Certificate obtained, Medical Administrative Assistant - Computer ED Institute

TEMPORARY AGENCY EMPLOYMENT

Max Ultimate Food/Restaurant Associate

Boston, MA

11/22-Present Butler/Server/Bartender

Responsibilities include catering different events such as weddings, office parties and conferences. Setup/breakdown, polish silverware,wine and appetizers passing, dinner sweeping and bussing. I also prep the bar, polish glassware and bartend full bar. Tip Certified

Instawork

Boston, MA

02/20-Present Server/Bartender

Responsibilities include catering different events such as weddings, office parties and conferences. Setup/breakdown, polish silverware,wine and appetizers passing, dinner sweeping and bussing. I also prep the bar, polish glassware and bartend full bar.

Fenway Park Red Sox

Boston, MA

04/20-Present Supervisor Dugout Kitchen

Runner (Seasonal Position)

Responsibilities included Supervising staff, preparing food orders for in-seat premium customers, resolving issues, Maintaining kitchen by ordering food items and supplies, cleaning the kitchen, maintaining and totaling out register, generating employees schedules and submitting employees hours to payroll.

All Star Staffing

Boston, MA

09/09-10/21Medical Receptionists (Started as temp then hired permanently)

APG BI/ Dr.Butlin Office Primary Care

Responsibilities included check in/out, collect co pays, scheduling appointments using Care Tracker, Answering phones as well as any medical office task that needed to be handle on a daily basis.

02/06 - 06/06 Medical Receptionists

Dr. Sperling & Dr. Penco Private GYN Clinic Responsibilities included answering phones, typing dictations, sending labs out to Quest Diagnostics, general office duties (faxing, coping, filing) ect. Collecting co-pays and checking patients in/out.

04/06 - 06/06 Medical Receptionists

BU Medical Group at Quincy Medical Center Daily Tasks were answering phones, relaying messages through Logician as well as other functions, scheduling appointments in IDX, updating information in SDK, collecting co-pays and checking in/out, booking procedures, obtain/maintain doctors orders, screen Triage/RX refills/Referral calls.

10/05-01/06 Payroll Coordinator

All Star Staffing LLC. As a Payroll Coordinator responsibilities included processing 250 to 478 timecards on a weekly basis, verify employment, write income verification letters, change address in data base (staff suite), change tax information, enter all new applicants’ applications and document all missing documents into data base, provide switchboard coverage as needed.

03/02-06/02 Practice Assistant/ Referral Coordinator

Brigham & Woman’s Hospital Otolaryngology Dept. Within this position I worked as the right hand man for the director of the ENT department. Responsibilities included prepping charts for the following day, obtain x-rays as well as medical report and referrals for patients. I also managed all scheduled meetings/ appointment for my physician as well as patients by using Outlook, Bic’s and IDX software.

PERM-EMPLOYMENT

09/04-08/05 Pre-Cert Specialist, New England Baptist Hospital

Responsibilities included contacting insurance companies, adjusters and doctors offices to verify coverage’s, co pays and deductibles. I also pre certify all surgeries by using CPT/ICD9 codes. On a daily basis I used Meditech, Cyberprised, MSN O.R Scheduling and Outlook software.

03/00-07/01 Customer Service Specialist/Account’s Payable Clerk, Homeruns.Com

Daily responsibility included helping customer service representatives and customers with problem resolution, keeping customers files up to date by recording payments received and or credits that might be due to the customer, maintained adequate and accurate counts of all personal checks, cash, credit card payments and coupons. At the end of my shift I would write out a bank deposit slip to store with the currency inside the safe.

10/99-03/00 Nursing Assistant, New England Medical Center

Provided patient care in the Neurology unit by recording patient intake and output of there daily liquids and assisted patients with personal hygiene care. I performed electrocardiogram finger stick and varieties of various urinary testing.

06/97-01/98 Teachers Aide, Arbor Associates

Planned and expressed ideas with head teacher for an age appropriate curriculum themes. Emphasis on integration of arts, sciences, and humanities in an active/inquiry based learning process. I also found very important to enhance and encourage the students to utilize and work on social skills and remind them of safety issues on a daily basis.

References will be furnished upon request

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