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Well Rounded Veteran with TWIC/CDL A/7+ years of Customer service

Location:
Pensacola, FL
Salary:
Open
Posted:
March 10, 2023

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Resume:

WILLIE KING

*** ****** ***** ********* ******* **503 C: 850-***-****

advt0d@r.postjobfree.com

Professional and Technical Skills:

Exceptional organizational skills demonstrated in every position held; assisting with inventory, completing reports, complying with mandatory policies and procedures, disseminating information, and any task in which organization is paramount.

Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Effective oral and written communication skills.

Committed to continual professional development. Enthusiastic, optimistic and team oriented.

EDUCATION:

2014-2015 Pensacola State College- FL, United States

2009 Culinary Specialist A School - IL, United States

2009 TSC Great Lakes Recruit Training - IL, United States

2008 Richland Northeast High School - Columbia, SC, United States

o High school diploma

ACCOMPLISHMENTS:

Navy and Marine Core Achievement Medal Good Conduct Medal

National Defense Medal

Global War On Terrorism Medal

Iraqi Campaign Medal 2 Sea Service Ribbons Pistol Medal

Rifle Medal

National Defense Service Medal

Highly recognized for diligent management of a $50,000 food and supply budget.

o Honorable Discharge Certificate from prior enlistment

Critical Thinker Creative Problem Solver Proven leadership skills Active listener

Accountable Professional Flexible

Service Orientation

CAD

Microsoft Office

CDL A Experience:

02/2020 to Current

May Trucking Company- Brooks, OR

OTR Driver

On average drive 2,000 miles a week

Responsible for transporting various good from the shipper to consignee on or before the given date and time.

Kept a daily written log; as well as ELD detailing every stop I made, how long was the stay, and what city and state.

Perform a thorough daily pre and post trip on my tractor and record/report any discrepancy to ensure my safety on the road

Effected the use of Garmin.

CUSTOMER SERVICE PROFESSIONAL EXPERIENCE 02/2015 to 01/2020

Lowes Inc. - Pensacola, FL Customer Service Professional

Responsible for assisting customers with all of their shopping needs including assisting customers with their selection, demonstration, preparation and loading of merchandise.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Responsible for responding to customer inquiries throughout their shopping experience including;

promoting customer loyalty plans and/or extended protection/replacement plans where

appropriate.

Work with the management team to stay updated on product knowledge and be informed of any

changes in company policies.

MILITARY SERVICE

03/2009 to 04/2014

Culinary Specialist, United States Navy

Acquired leadership skills, developed self-discipline and the ability to adapt to different conditions to support missions through military service.

Accountable for a $50,000 food and supply budget.

Created a culture of excellence by providing exceptional customer service to include: resolving

complaints, applying feedback and increasing positive communication, while striving to maintain

open and collaborative relationships with customers and team members.

Managed a team of 7 personnel, effectively delivering inspections and instructions to staff

increasing morale and productivity.

Assisted in Operation Iraqi Freedom from February 2010-September 2010.

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation

and safety requirements.

Conducted daily inspections to maintain food sanitation.

Conducted kitchen equipment safety reports.

Ensured efficient and highly productive kitchen operations by overseeing inventory, purchasing, and

receiving.

04/2013 to 06/2013

Damage Control Petty Officer, United States Navy

Supervised the complete ship preventative maintenance program.

Controlled a work center of 16 personnel.

Instructed maintenance personnel on how to properly maintain damage control equipment. Conducted performance evaluation and suggested self-improvement actions.

Entered data into a computerized navy wide maintenance program for further analysis.

Maintained a log of job completion.



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