Sales Associate Services Assistant
Resume:
JOSEPH SWEENEY III
**** ******** *****, ***. **, Charlotte, North Carolina 28205 704-***-**** ***********@*****.***
Work Experience
March 2014 – Present
Sales and Conventions Specialist Supah/Gatsby’s Comics Charlotte, NC
Develop a strong online presence and rapport with clients
Package and ship comic book orders
Attend trade shows and industry conventions
Maintain Inventory and supplies for business
August 2017- August 2022
Print Services Assistant Carolina Stickers and Signs Charlotte, NC
Trains in the basics of printing services by working with skilled craftsmen in various areas of printing
Receives incoming and pick-up supplies as needed; records all paper inventory in the workspace
Answer telephone calls regarding print orders, questions, and business information
Cuts all paper needed for jobs; trims completed jobs; carries jobs from the press area to the bindery
Maintain Office area and attended to customers via in person or phone
November 2016 – March 2017
Warehouse Team Member Amazon CLT 5 Warehouse Concord, NC
Scanner – Scan packages to corresponding pallets throughout assigned lane, help rebuild and base wrap pallets when necessary for safety, take wrong lane gaylords to inbound for recirculation, sort wrong building and damaged packages and place on corresponding pallets for problem solve, assist splitter when pushing down lanes to ensure lane does not blue light
Sort Slide – Properly sort packages to correct lanes, call out all jams whether for sort slide or for lanes, call out blue lights for lanes if seen, line lead for sort slide, train new associates to become new successful sort slide associates, clear all jams for sort slide when possible (Stairs/Scaffolding trained and Jam Clearing trained)
Splitter – Sort packages that travel on conveyor belt from the sort slide to corresponding lanes for scanners to sort and place on corresponding pallets to ship out to customers
Joined and became part of the Employee Safety Committee to ensure safety through our Amazon Facility
September 2014 – November 2015
Cashier Healthy Home Market Charlotte, NC
Handle merchandise returns and exchanges
Checked out customers and ensured they had a pleasant buying experience
Confirmed store is clean and orderly at all times
Responsible for processing customers payments by cash, credit, and debit card
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
Bag, box or gift-wrap packages
May 2013 – March 2014
Sales Associate VISART Video Charlotte, NC
Answer telephones to provide information and receive orders
Compute charges for merchandise or services and receive payments
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental
Recommend and provide advice on a wide variety of products and services
Receive orders for services, such as rentals, repairs, dry cleaning, and storage
Reserve items for requested times and keep records of items rented
Advise customers on use and care of merchandise
Prepare rental forms, obtaining customer signature and other information, such as required licenses
Provide information about rental items, such as availability, operation, or description
Explain rental fees, policies, and procedures
Rent items, arrange for provision of services to customers, and accept returns
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired
Prepare merchandise for display or for purchase or rental
Inspect and adjust rental items to meet needs of customer
Keep records of transactions and of the number of customers entering an establishment
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