DESIREE A. FREITAS

** *. ****** *** ********, CA 95204 · 209-***-****

advsxn@r.postjobfree.com/advsxn@r.postjobfree.com

Looking for a company where I can exercise my expertise, utilizing my experience, skills and outstanding work ethics to achieve the companies desired goals in client-based customer service satisfaction and productivity.

EXPERIENCE

JULY 2022 – PRESENT

SR. SHIPPING COORDINATOR T. MARZETTI WEST

Delegate all Warehouse tasks to 1st and 2nd shift warehouse associates for customer orders to be loaded and shipped daily in a timely manner; Schedule incoming and outgoing shipments for dry goods/coolers and frozen products; Verify and record all quantities and product; Examine contents and compare with records, such as bill of ladings/invoices, to verify accuracy of outgoing/incoming shipments; Process orders – create outbound delivery, transportation unit, waves for WH tasks, assign tasks for pickers/loaders; Verify all handling units in both EWM and IM. Problem solving; Work closely with QA department for holds, damaged and customer returns. Daily reports to management of daily processes and progress. Inventory Control, cc counts to maintain accuracy of warehouse inventory

Programs: SAP, Prism, Neptune, Outlook, Excel

FEBRUARY 2022 – APRIL 2022 (EMERGENCY FMLA)

ADMINISTRATIVE ASSISTANT, PSINAPSE INVERSE SOLUTIONS INC.

This is a customer relative manufacturing company. CEO meets daily with programmers and sales associates. Prioritized and delegated to 10+ associates tasks for the daily workflow while reviewing and updating the status on previous days progress of job orders. Created Certificate of Conformance and Material Certifications according to specification requirements. Processed purchase orders. Created Inventory/packing slips for shipments. Shipping/Receiving materials. Prepared and packed materials using all necessary tools to ensure and maintain materials integrity and protection. Scheduled pick up and deliveries.

Processed RMA’s and entered all data systematically.

Programs: Job Boss, Microsoft Excel and various carrier internet apps.

DECEMBER 2017 – FEB 2022

CUSTOMER SERVICE REP/LAM RESEARCH/MATERIAL HANDLER, DHL SUPPLY CHAIN/RK LOGISTICS

This is a global supply chain company. Supervised MRB/Variance department during swing shift running the MRB department solo. Train associates the complexities of the processes that are performed in the MRB department. Processed and responded to 200+ emails daily. Customer contact, via email or telephone to prevent escalation. Processed GL/cc accounts, plant transfers and consumptions. Created transfer orders. Processed IDAC’s, PWO IDAC’s, “O” stock process, buyer bucket movements, buyer contact either email or telephone, delete DN’s, receive in PO’s, shipping/receiving. Inventory control, put away, CC’s, audits, etc. Created NCR’s for specific material. Operated on high reach forklift, sit down, cherry picker, electric pallet jack and wave lift. All data entered systematically.

Programs: SAP proficiency. IQMS software Microsoft Outlook/Excel

OCTOBER 2017 – NOVEMBER 2017 (TEMP POSITION)

ASSISTANT BILLING CLERK, PENSKE LOGISTICS

PROGRAMS: Microsoft word, outlook and excel

DECEMBER 2016 – OCTOBER 2017

ORDER PICKER, AMAZON FULFILLMENT CENTER

January 1, 2009 - October 15, 2009

COLLECTIONS GOVERNMENT STUDENT LOANS

DCS LATHROP CA

OCTOBER 2006 – JUNE 2007

CUSTOMER SERVICE REP, FED EX EXPRESS

Inbound calls, problem solver. All data entered systematically.

FEBRUARY 2005 – OCTOBER 2006

CS RECEPTIONIST, ACME & SON SANITATION

Schedule pick up and deliveries. Create routes for drivers. Inbound calls from customers. All data entered systematically.

EDUCATION

MONTH YEAR

DEGREE TITLE, SCHOOL

●Medical terminology knowledge

●SAP training

●Army National Guard and Army Reserves 1985 – 1991

●Telecommunications Operator

●High School graduate 1981

●Some Community College 1993 – 1995: General Ed/Early Childhood Development

●Commendation for Professionalism

●GPA 3.7

SKILLS

●Good communication and interpersonal skills

●Capable of maintaining strong relationships

●Strong organizational and multi-tasking skills

●Excellent analytical and problem-solving abilities

●Team-management and leadership skills

REFERENCES

Available upon request

Contact this candidate