Anna Jobe

To succeed in an environment of growth and to make a difference within my community.

Southaven, MS 38671

advsph@r.postjobfree.com

+1-901-***-****

Knowledge, goal driven individual carrying years of experience in home health, front desk, childcare, and sales. Highly organized. Strong planning, problem solving, and communication skills. Acceptable to feedback and constructive criticism on performance with a positive attitude for improvement. Searching to become gainfully employed within a company that will allow me the opportunity to apply myself and my skills.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSR and Billing

Rio Intermodal - Memphis, TN

June 2021 to September 2022

• answered any and all emails from customers, third parties, corporate, and drivers

• gave rates to customers

• accepted/declined freight

• created orders in the system based off of the work order received from the customer

• advised customer of any additional accessorial charges and got approval

• helped with the billing side- when needed

• submitted documents to customers

Billing Specialist

Rone Enterprise Freight - Memphis, TN

August 2019 to June 2021

• worked up drivers paperwork

• sent final charges to the customer for confirmation

• negotiated with customers on charges- if needed

• thoroughly answered any questions customers had

• looked up all in/out gates and scanned them into the system

• verified work orders matched with our system and rates were correct

• checked drivers settlement sheets weekly to ensure there were no mistakes

• trained drivers on how to write up and submit their weekly paperwork and documents

• emailed customers for any additional accessorial charges

• printed the unbilled report each week and worked on it

• sent invoices to customers and any documents they requested Billing and Settlement Administrator

Horizon Freight System - Olive Branch, MS

June 2018 to August 2019

• worked up drivers paperwork

• sent final charges to the customer for confirmation

• negotiated with customers on charges- if needed

• thoroughly answered any questions customers had

• looked up all in/out gates and scanned them into the system

• verified work orders matched with our system and rates were correct

• checked drivers settlement sheets weekly to ensure there were no mistakes

• trained drivers on how to write up and submit their weekly paperwork and documents

• emailed customers for any additional accessorial charges

• printed the unbilled report each week and worked on it

• sent invoices to customers and any documents they requested Clerical

Family Medical Clinic of N. Ms

June 2016 to June 2018

billing, payroll, and insurance.

Front Desk Receptionist

Mittal Kidney & Dialysis - Cordova, TN

March 2021

Check patients in and out. Handle referrals/ phone calls. Verify insurance. Take co pays and balance payments. Demographics, intakes, etc

Education

High school diploma or GED

Northwest MS community college - Senatobia, MS

March 2013 to May 2013

Skills

• Customer Service (8 years)

• Advanced computer skills (6 years)

• Organizational Skills (9 years)

• Spreadsheets (3 years)

• Conflict Resolution (6 years)

• Retail sales (4 years)

• Typing (9 years)

• Microsoft Outlook (4 years)

• Microsoft Word (10+ years)

• Phone Etiquette (9 years)

• Caregiving (4 years)

• Front Desk (2 years)

• MS office (3 years)

• Word Processing (5 years)

• 38-40 wpm (8 years)

• Senior Care (4 years)

• Home Health (4 years)

• Problem solving (6 years)

• Sales Experience (7 years)

• Medical office experience

• Payroll (5 years)

• billing (5 years)

• invoicing (5 years)

• CSR (5 years)

• settlements (5 years)

Certifications and Licenses

First Aid

Present

CPR

Present

Additional Information

References available upon request.

Contact this candidate