Bus Person Kitchen Staff
Resume:
N
Sheila
Newsome
**********@*****.**
m
Hartfield, VA 23071
SUMMARY
Detail-oriented Dietary Manger with 2 years of experience in food service management. Successful team leader with deep knowledge of hiring and training protocols. Budget- conscious when cutting service costs without sacrificing top-notch quality. Poised professional with extensive practice using conflict resolution techniques to drive smooth operations. Hardworking and reliable Dietary Manger with strong ability in leading and be a team member. Highly organized, proactive and punctual with team-oriented mentality. EXPERIENCE
Director of Dietary Services
Locust Hill, VA
Saber Healthcare, Dockside/ Nov 2019 to Current
Oversaw meal preparation and monitored food handling to encourage safety. Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders. Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Motivated kitchen staff by establishing goals to increase productivity and quality. Trained employees on cooking techniques, safety standards and performance strategies.
Supervised staff preparing and serving 93 meals 3 times per day. Cook
Kilmarnock, VA
Commonwealth Senior Living/ May 2019 to Nov 2019
Set up and performed initial prep work for food items such as soups, sauces and salads. Maintained consistent quality and high accuracy when preparing identical dishes every day.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Regulated oven, broiler and roaster operations for cooking at correct temperatures. Replenished food items from inventory and rotated ingredients to use oldest products first.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes. Grilled and deep fried various foods, including meats, potatoes and fish. Garnished and arranged dishes into creative presentations. Childcare Provider
Virginia Beach, VA
Self-employeed/ Jul 2012 to Nov 2018
Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Assisted children in development of social, communication and problem-solving skills. Enforced rules to teach manners and maintain safe environment. Led children in tidying up, handwashing and to teach responsibility. Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities. Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Restaurant Waitress
Kilmarnock, VA
Anna's Pizza/ Aug 2009 to Apr 2012
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table. Collaborated with host, bus person and cook to serve up food and beverage options. Operated POS terminals to input orders, split bills and calculate totals. Promoted desserts, appetizers and specialty drinks to optimize sales. Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff. Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations. Head Cake Decorator
Kilmarnock, VA
Walmart/ Jul 2008 to Aug 2010
Handled cash, credit card and check transactions.
Produced frostings and creams for cakes and other edibles. Trained new bakers on decoration processes.
Stocked shelves and ordered inventory when product stock became low. Worked with common cake decorating and baking tools, such as mixers and carving tools.
Took custom orders from clients and provided accurate quotes. Assisted customers with planning cake vision, including color, theme and size. Cleaned display cases, utensils and working spaces to keep sanitary work environment. Performed inventory and ordered more supplied and ingredients. Decorated cakes, cupcakes, cookies and special occasion trays. Assisted other decorators in specialized designs.
Answered phone calls, put in orders and handled customer disputes or complaints. Used pastry bags and tips to pipe messages and decorative roses onto cakes. Applied creative techniques to design beautiful, memorable wedding cakes. EDUCATION AND TRAINING
Associate of Science: Hospitality And Pastry Chef
Stratford University May 2017
Falls Church, VA
Bachelor of Science: Advance Hospitably And Management Stratford University Dec 2018
Falls Church, VA
Dean's List Honoree Jan, 2018
4.0 GPA
Honor Roll Jan2018, March 2018
CERTIFICATIONS
ServSafe certification- expiration 5/24/2024
Contact this candidate